I got two Happy Meals with Chicken McNuggets today for my grandchildren. When I got home with them. in the chicken McNugget box was two greasy hamburger patties, no McNuggets. My grandchildren were crying. I never got a receipt so I called them to ask if I could drive all the way back to exchange them. The telephone line was continually busy and I wasn't able to even leave a message. Very poor customer service and beyond believable horrible food.
Atmosphere: 1
Food: 1
Service: 1
Delphine Vassell
Table was dirty. Lots of bugs. Food was not fresh.
Atmosphere: 3
Food: 1
Service: 3
Rachel Hicks
Drive thru. Cashier distracted.
Atmosphere: 1
Food: 3
Service: 2
melissa hernandez
Drive through rep was very rude omg !!! I always take my kid there and never had a issue but here recently they have been off the chain .. The manager is such a friendly person hope she reads this and addresses the importance of CUSTOMER SERVICE I mean least tell your customer " To have a good day something"
Atmosphere: 1
Food: 5
Service: 1
Howard Belmore
Amazing staff, caring management.
Atmosphere: 5
Food: 5
Service: 5
Susan Casselberry
Always seem to get my order wrong these days
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Nuggets, Double Quarter Pounder with Cheese, Mcdouble, Cheeseburger, Big Mac
Codi Martinez
I ordered 2 McChicken sandwiches add pickles and ketchup it was so sloppy only one had what I asked but both was covered in mayo but it was just messy I ate it tho but I'm just sayin that was wild.
Service: 1
Revamp
didnt get my food curbside and when i asked the employees inside they thought i was lying over the 4$
Atmosphere: 3
Food: 4
Service: 2
Ray Pino
Like with anything in a customer service profession, it's how you carry yourself that makes the establishment welcoming. Granted it's not everyone in the restaurant and I get that situation can cause the mood of individuals. Having worked in customer service myself, not acknowledging (manners: greeting, etc.) customers take away from the experience. Then again this is McDonald's I'm talking about so maybe acceptable?
Yikes this location has a rat infestation that caused my little brother to temporarily lose his job
Atmosphere: 1
Food: 1
Service: 1
Bionuisance
You’re a 24/7 store. If your gonna close for deep cleaning make it during the late night shift when there are few to no orders, not during your dinner rush???And don’t just ignore confused customers at your window shaking your head when we have already prepaid wondering where our food is after sitting for an hour BEFORE you suddenly closed. Thanks ✨? ?
Atmosphere: 1
Food: 1
Service: 1
Lisa Sullivan
They have big rats at the one on 31st StreetTwice it's been
Atmosphere: 1
Food: 1
Service: 1
Tania Castillo
One of the worst Mc's I've ever been to… slow as hell!!!! How is it possible to say fast food? When it is not!! They have to train their staff... why do the girls talk to you as if they were doing me a favor!! Please don't come to work LIKE THIS
I got two Happy Meals with Chicken McNuggets today for my grandchildren. When I got home with them. in the chicken McNugget box was two greasy hamburger patties, no McNuggets. My grandchildren were crying. I never got a receipt so I called them to ask if I could drive all the way back to exchange them. The telephone line was continually busy and I wasn't able to even leave a message. Very poor customer service and beyond believable horrible food.
Atmosphere: 1
Food: 1
Service: 1
Table was dirty. Lots of bugs. Food was not fresh.
Atmosphere: 3
Food: 1
Service: 3
Drive thru. Cashier distracted.
Atmosphere: 1
Food: 3
Service: 2
Drive through rep was very rude omg !!! I always take my kid there and never had a issue but here recently they have been off the chain .. The manager is such a friendly person hope she reads this and addresses the importance of CUSTOMER SERVICE I mean least tell your customer " To have a good day something"
Atmosphere: 1
Food: 5
Service: 1
Amazing staff, caring management.
Atmosphere: 5
Food: 5
Service: 5
Always seem to get my order wrong these days
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Nuggets, Double Quarter Pounder with Cheese, Mcdouble, Cheeseburger, Big Mac
I ordered 2 McChicken sandwiches add pickles and ketchup it was so sloppy only one had what I asked but both was covered in mayo but it was just messy I ate it tho but I'm just sayin that was wild.
Service: 1
didnt get my food curbside and when i asked the employees inside they thought i was lying over the 4$
Atmosphere: 3
Food: 4
Service: 2
Like with anything in a customer service profession, it's how you carry yourself that makes the establishment welcoming. Granted it's not everyone in the restaurant and I get that situation can cause the mood of individuals. Having worked in customer service myself, not acknowledging (manners: greeting, etc.) customers take away from the experience. Then again this is McDonald's I'm talking about so maybe acceptable?
Atmosphere: 4
Food: 3
Service: 2
Love their burgers and animal fries.
Restaurantji Recommends
Yikes this location has a rat infestation that caused my little brother to temporarily lose his job
Atmosphere: 1
Food: 1
Service: 1
You’re a 24/7 store. If your gonna close for deep cleaning make it during the late night shift when there are few to no orders, not during your dinner rush???And don’t just ignore confused customers at your window shaking your head when we have already prepaid wondering where our food is after sitting for an hour BEFORE you suddenly closed. Thanks ✨? ?
Atmosphere: 1
Food: 1
Service: 1
They have big rats at the one on 31st StreetTwice it's been
Atmosphere: 1
Food: 1
Service: 1
One of the worst Mc's I've ever been to… slow as hell!!!! How is it possible to say fast food? When it is not!! They have to train their staff... why do the girls talk to you as if they were doing me a favor!! Please don't come to work LIKE THIS
Friendliest place I've known in a long time.
Atmosphere: 5
Food: 3
Service: 4