Terrible, Terrible, Terrible! It's not Dairy Queen, it's the manager and employees. They aren't taking pride in customer service, the food was cold, sloppy, & nasty. They act like they don't want to be there!!! Paid way too much for them to be careless. They never get your order right anymore and food be missing. Don't take the chance. They aren't properly caring for you or the food. The prices went up, thought I was being scammed.
Food: 1
Service: 1
Tony Gage
Spent over 15 minutes stuck in the drive thru and had to call before someone assisted
Atmosphere: 1
Food: 3
Service: 1
VerTalented _98
They forgot my recess blizzard and they told me to pull up but never came out to bring me my blizzard
Trish Ashton
Ordered Large Blizzards Turtle Pecan and chocolate...no pecans, chocolate or caramel. Just big cup of soft serve. So disappointing!Parking: Easy.Kid-friendliness: Ice cream, burgers and fries.
Food: 2
Service: 5
Michael Noffsinger
Garbage experience, ordered a number 3, Large with a Coke, Steak Finger Combo, small Heath Blizzard, Large Mint Brownie Blizzard, wad asked to clarify this order 3 times, got to window and Blizzard was missing, had to wait and run a second transaction while my Wife's Blizzard is melting and food getting cold. Get home and my Triple is only a double...this seems to be par for the course at this location. Gonna be going a little further from now and hitting up Culver's.
Atmosphere: 1
Food: 1
Service: 1
Claire
I ordered a 8 inch blizzard cake from Uber eats. It’s a $37 cake. They told me all they have is vanilla and chocolate for 8 inch and won’t let me switch to the 10 inch one. Then they just gave me an old cake with discount price on it while they still charged me the whole original price.
Horrible experience at this location due to Scott taking orders in the drive thru line. He was irritable, agitated, and very rude and I hadn't even ordered yet! I came inside to order and his rudeness continued. He said he was the "manager". Well the "manager" needs some customer service training. Will not be going back here.
Atmosphere: 1
Food: 1
Service: 1
Scott Griffin
Everything about this DQ is fantastic good and excellent quality food and service definitely would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese, Taco Salad, Tacos, Burger, Cone, 4-Piece Steak Finger Basket, Banana Split, French Fries, Fries
I ordered a Dilly Bar through the drive through window. The first thing I always notice when using a drive through is its cleanliness. This DQ has the cleanest drive through of any fast-food restaurant I have visited in the DFW area. Their attention to this area makes me trust their food and management. Your hard work is noticed and appreciated! Also, thank you Dylan T for your great service.
Atmosphere: 5
Food: 5
Service: 5
John Knight
Subject is " Paid $10 for a Microwaved Burger Meal..I ordered a Chicken Meal around 3-4pm 11/9/23..When I got my order the whole sndwhich was hot. The bun outside and inside - the Mayo,Lettuce, everything inside .I had not eat al day so im was hungryMy stomache has been aching/unsettled, (sick) last night and today. I'm on my way now to the doctor - if anything is wrong -caused by this resturant- my troubles, my leaving work to go to this doctor - im getting a lawyer involved.. (My thought is that the chicken sandwich has been precooked/made or something)..This Dairy Queen used to cook food fresh. I guess that has changed anlong with the pricing..) I do not recomind this resturant there are much better ones around
Terrible, Terrible, Terrible! It's not Dairy Queen, it's the manager and employees. They aren't taking pride in customer service, the food was cold, sloppy, & nasty. They act like they don't want to be there!!! Paid way too much for them to be careless. They never get your order right anymore and food be missing. Don't take the chance. They aren't properly caring for you or the food. The prices went up, thought I was being scammed.
Food: 1
Service: 1
Spent over 15 minutes stuck in the drive thru and had to call before someone assisted
Atmosphere: 1
Food: 3
Service: 1
They forgot my recess blizzard and they told me to pull up but never came out to bring me my blizzard
Ordered Large Blizzards Turtle Pecan and chocolate...no pecans, chocolate or caramel. Just big cup of soft serve. So disappointing!Parking: Easy.Kid-friendliness: Ice cream, burgers and fries.
Food: 2
Service: 5
Garbage experience, ordered a number 3, Large with a Coke, Steak Finger Combo, small Heath Blizzard, Large Mint Brownie Blizzard, wad asked to clarify this order 3 times, got to window and Blizzard was missing, had to wait and run a second transaction while my Wife's Blizzard is melting and food getting cold. Get home and my Triple is only a double...this seems to be par for the course at this location. Gonna be going a little further from now and hitting up Culver's.
Atmosphere: 1
Food: 1
Service: 1
I ordered a 8 inch blizzard cake from Uber eats. It’s a $37 cake. They told me all they have is vanilla and chocolate for 8 inch and won’t let me switch to the 10 inch one. Then they just gave me an old cake with discount price on it while they still charged me the whole original price.
Food: 1
Service: 1
Great service. Delicious ice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: DQ Sandwich, Oreo Blizzard, Cone
Horrible experience at this location due to Scott taking orders in the drive thru line. He was irritable, agitated, and very rude and I hadn't even ordered yet! I came inside to order and his rudeness continued. He said he was the "manager". Well the "manager" needs some customer service training. Will not be going back here.
Atmosphere: 1
Food: 1
Service: 1
Everything about this DQ is fantastic good and excellent quality food and service definitely would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese, Taco Salad, Tacos, Burger, Cone, 4-Piece Steak Finger Basket, Banana Split, French Fries, Fries
WORST SERVICE EVER!!!!
Restaurantji Recommends
This DQ is always very good. Never had any complaints. Recommend to one and all.
Atmosphere: 5
Food: 5
Service: 5
Lost my order and I was dining in. What does that even mean?
Atmosphere: 4
Food: 4
Service: 1
Always enjoy dairy queen. They are way better here than in my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: DQ Sandwich, Taco Salad, Tacos, Burger, Cone, Grilled Chicken Sandwich, Taco Sauce, 4-Piece Steak Finger Basket, Cheesecake, Oreo Blizzard, Banana Split, French Fries
I ordered a Dilly Bar through the drive through window. The first thing I always notice when using a drive through is its cleanliness. This DQ has the cleanest drive through of any fast-food restaurant I have visited in the DFW area. Their attention to this area makes me trust their food and management. Your hard work is noticed and appreciated! Also, thank you Dylan T for your great service.
Atmosphere: 5
Food: 5
Service: 5
Subject is " Paid $10 for a Microwaved Burger Meal..I ordered a Chicken Meal around 3-4pm 11/9/23..When I got my order the whole sndwhich was hot. The bun outside and inside - the Mayo,Lettuce, everything inside .I had not eat al day so im was hungryMy stomache has been aching/unsettled, (sick) last night and today. I'm on my way now to the doctor - if anything is wrong -caused by this resturant- my troubles, my leaving work to go to this doctor - im getting a lawyer involved.. (My thought is that the chicken sandwich has been precooked/made or something)..This Dairy Queen used to cook food fresh. I guess that has changed anlong with the pricing..) I do not recomind this resturant there are much better ones around
Food: 1