I don’t even know where to start! This was our 2nd time at this location in the past month during a break between basketball tournament games. When we arrived during lunch time there was only one person working with about 6 people in front of us. They only had a selection of 3 different chips unlike other Subway’s with at least 6-8 different choices. The employee didn’t speak any English whatsoever and was attempting to make sandwiches by pointing at breads, meats, and condiments. We thought about leaving but time didn’t really allow us to do so and my daughter was set on a sandwich rather than some greasy fast food so we elected to stay. The owner or manager showed up while we were still waiting and helped make a few sandwiches what appeared to be to go orders. She then however took the sandwiches and walked out with I guess were her own. Another employee arrived when it was our turn to order. This employee didn’t speak English any better!! We got our sandwiches made over about 5 min and pointing at all the condiments we wanted. Throughout the young lady behind us was jumped in line ahead of us to dress out her sandwich and check out. The first employee after checking her out came back and started dressing our sandwiches. While the other started ringing up our food. I was still attempting to work through my sandwich condiments and he was ready to check me out. They tried overcharging me for an extra footlong that I didn’t order nor did the person behind me apparently either. I had to express this to both of the employees 3x before I finally pointed at my last sandwich and told them to just finish it and get me out. I had to then walk through pulling my other sandwiches back out of the bag showing them exactly what we ordered. We just got drinks because the chip selection sucked but yet had to tell them 2x we only wanted drinks no chips!! At this point there was probably a dozen people in line with no one getting sandwiches because it was taking two people that didn’t speak English to make our sandwiches and check us out! Our first visit here previously was exactly the same except there weren’t 12 people in line behind us but the two employees previous visit didn’t speak English either!! I will never return to this store again and will leave reviews on other sites expressing the same to others! It to mention after opening my sandwich all the condiments were totally wrong I ended up throwing it out!
Atmosphere: 1
Food: 2
Service: 1
guardian TKO
I don't go here too often, but might make a change to that, they've remodeled since the last time I used to come over often (pre covid) and service is as expected, quick, precise, and friendly. Every time I come here it's pretty empty but thats because they work insanely quick, and no one really dines in anymore
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Steak & Cheese
Marshall Pickett
None of the staff could speak English.
Atmosphere: 4
Food: 4
Service: 3
Shellie Voigt
I am not a RACIST AT ALL. The lady that TRIED to make our sandwiches could not speak any English and we had to repeat what we wanted on our sandwiches over and over. The lady behind us ended up leaving because the worker could not understand her order! Our orders ended up wrong even after we would repeat over and point at what we wanted
Atmosphere: 1
Food: 2
Service: 1
Sandy Castro
Very nice staff would recommend
Atmosphere: 5
Food: 5
Service: 5
James Stout
I left comments, or made requests, on last 3 orders to "please cut sandwiches into 3 or 4 pieces" but all were cut into halves, or 2 pieces...How difficult can this be?
The staff doesn't speak English. They are out of multiple types breads, cheese and beverages. This location really needs to get it together.
Atmosphere: 1
Food: 1
Service: 1
Ashley Bourelle
None of the employees spoke English so everyone including myself had to change their order or not order because of the language barrier. I only saw one lady get what she wanted because she spoke Spanish. Also my sandwich was burnt with very little meat. Overall bad experience. I won’t be coming back.
Food was okay, but they left most everything out of my turkey sandwich, so it was plain and dry. They were also messing up the orders and getting confused as to whose sandwiches belonged to who. Staff was nice, but they seemed to be struggling with more than one order at a time.
Atmosphere: 3
Food: 3
Service: 4
Dallas Kovach
Should've listened to my gut and the very obvious bad reviews from this place infested with ants, to the bad service. Out of basically all sodas. To the stale bread and the amount of disgusting service there is at this location. Worst subway I've ever been too.
Atmosphere: 1
Food: 1
Service: 1
Celeste
My son eats here a lot. He loves their subs. They are quick, accurate &
I don’t even know where to start! This was our 2nd time at this location in the past month during a break between basketball tournament games. When we arrived during lunch time there was only one person working with about 6 people in front of us. They only had a selection of 3 different chips unlike other Subway’s with at least 6-8 different choices. The employee didn’t speak any English whatsoever and was attempting to make sandwiches by pointing at breads, meats, and condiments. We thought about leaving but time didn’t really allow us to do so and my daughter was set on a sandwich rather than some greasy fast food so we elected to stay. The owner or manager showed up while we were still waiting and helped make a few sandwiches what appeared to be to go orders. She then however took the sandwiches and walked out with I guess were her own. Another employee arrived when it was our turn to order. This employee didn’t speak English any better!! We got our sandwiches made over about 5 min and pointing at all the condiments we wanted. Throughout the young lady behind us was jumped in line ahead of us to dress out her sandwich and check out. The first employee after checking her out came back and started dressing our sandwiches. While the other started ringing up our food. I was still attempting to work through my sandwich condiments and he was ready to check me out. They tried overcharging me for an extra footlong that I didn’t order nor did the person behind me apparently either. I had to express this to both of the employees 3x before I finally pointed at my last sandwich and told them to just finish it and get me out. I had to then walk through pulling my other sandwiches back out of the bag showing them exactly what we ordered. We just got drinks because the chip selection sucked but yet had to tell them 2x we only wanted drinks no chips!! At this point there was probably a dozen people in line with no one getting sandwiches because it was taking two people that didn’t speak English to make our sandwiches and check us out! Our first visit here previously was exactly the same except there weren’t 12 people in line behind us but the two employees previous visit didn’t speak English either!! I will never return to this store again and will leave reviews on other sites expressing the same to others! It to mention after opening my sandwich all the condiments were totally wrong I ended up throwing it out!
Atmosphere: 1
Food: 2
Service: 1
I don't go here too often, but might make a change to that, they've remodeled since the last time I used to come over often (pre covid) and service is as expected, quick, precise, and friendly. Every time I come here it's pretty empty but thats because they work insanely quick, and no one really dines in anymore
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Steak & Cheese
None of the staff could speak English.
Atmosphere: 4
Food: 4
Service: 3
I am not a RACIST AT ALL. The lady that TRIED to make our sandwiches could not speak any English and we had to repeat what we wanted on our sandwiches over and over. The lady behind us ended up leaving because the worker could not understand her order! Our orders ended up wrong even after we would repeat over and point at what we wanted
Atmosphere: 1
Food: 2
Service: 1
Very nice staff would recommend
Atmosphere: 5
Food: 5
Service: 5
I left comments, or made requests, on last 3 orders to "please cut sandwiches into 3 or 4 pieces" but all were cut into halves, or 2 pieces...How difficult can this be?
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Turkey Cali Club, Cold Cut Combo
Nice costumer
Atmosphere: 5
Food: 5
Service: 5
Very good costumer service and store very
Atmosphere: 5
Food: 5
Service: 5
The staff doesn't speak English. They are out of multiple types breads, cheese and beverages. This location really needs to get it together.
Atmosphere: 1
Food: 1
Service: 1
None of the employees spoke English so everyone including myself had to change their order or not order because of the language barrier. I only saw one lady get what she wanted because she spoke Spanish. Also my sandwich was burnt with very little meat. Overall bad experience. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The load scratchy radio is annoying.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Chips
Delicious foodI love the new
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Meatball Marinara
Food was okay, but they left most everything out of my turkey sandwich, so it was plain and dry. They were also messing up the orders and getting confused as to whose sandwiches belonged to who. Staff was nice, but they seemed to be struggling with more than one order at a time.
Atmosphere: 3
Food: 3
Service: 4
Should've listened to my gut and the very obvious bad reviews from this place infested with ants, to the bad service. Out of basically all sodas. To the stale bread and the amount of disgusting service there is at this location. Worst subway I've ever been too.
Atmosphere: 1
Food: 1
Service: 1
My son eats here a lot. He loves their subs. They are quick, accurate &
Atmosphere: 5
Food: 5
Service: 5