Subway

2350 W Grande Blvd, Tyler
(903) 534-2929

Recent Reviews

Stephanie Fleming

Very friendly employees here!!! The area GM NOT so great! The food was great and the ladies working were on top of it!!! Definitely will come here instead of Broadway. Definitely need to train area manager to not make piss poor excuses for other stores though!!!

Atmosphere: 5

Food: 5

Service: 5

Bill Smith

When I came in the door I could see they had 2 people plus drive thru customers ahead of me. I stood there for 7 min waiting to place my order and although there were 4 employees visible behind the counter, I received no greeting at all. No one spoke to me for 7 minutes nor did they even acknowledge me. Once I received my order, the sandwich was good. I dined in and got no response when leaving. I understand being a little busy but it only takes a couple of seconds to give a welcome or departure greeting.

Atmosphere: 2

Food: 5

Service: 2

Set Linares

Swung by at 8 p.m to the drive thru. Was excited to try a drive thru at a subway. Soon as I pulled up a middle aged man (inside the store) got up from his seat inside the dining room and disappeared from my view. Thought he was going to take my order but instead I waited 10 minutes and no answer. Went to the door, locked. The place closes at 10. There are hundreds of other similar reviews here, how are these employees not yet fired.? I roamed around to see if I could get a photo of the employee so they could be fired but they literally never appeared again for like 20-30 minutes. Sad mentality on these guys.

Atmosphere: 1

Food: 1

Service: 1

Anvar Said

Eric was really helpful. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

William Said

Eric was such a nice and awesome guy best subway experience of my life sundays they have jalapeño bread!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna

Terry Roberson

I walked in for lunch lady behind the counter ask me what would I like today. I said make me your favorite sandwich and holy moly chicken bacon ? with all the fixings was outstanding love the subway always friendly and happy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch Sandwich

Carol Gasper

Was disappointed with this Subway for the second time. There seemed to be only one person working. If there were others, they were not interested in showing themselves. No Ranch. No Diet Coke. No iced tea, sweet or unsweet. No napkins and no salt packets. Dirty drink area. Couldn’t ask the lady behind the counter because she was busy with other customers. Bummer.

Atmosphere: 1

Food: 3

Service: 3

scott william

How does an international SANDWICH chain not have bread at lunch time? Clearly the owner/managers care more about ripping their customers off because they said they only had tortilla wraps and charged me for a foot long and famously scrimped on the veggies!! Well the good things is, you'll only get my money

Atmosphere: 1

Food: 1

Service: 1

Jose De Los Santos

Employees attitude suck not very friendly only to the ones they know manager not very friendly it’s like you’re a botherwhen you walk in the face they give you I try not to go to this location, but sometimes you have no choice cause there’s no other in that

Atmosphere: 1

Food: 3

Service: 1

austin

I waited 10 minutes at the drive through waiting for someone to take my order while there was 4 other cars behind me wanting to order too but no one ever came and took my order. Very bad service this is why everyone just drives pass this subway location and rather go get their sandwiches from other places.

Atmosphere: 1

Food: 1

Service: 1

Kathy B

Lobby dirty . No tp I'm

Atmosphere: 3

Food: 5

Service: 5

Ronnie Bailey

This place is great! The customer service is amazing and the wait time is only 3 minutes! The employee is very relatable, kind, and patient . The said employee always keeps the meats closed and the bread warm! Would recommend for newcomers and would go back!

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Rotisserie-Style Chicken Footlong Pro Double Protein

Kellie Stout

The doors were locked on a Friday during lunch time, even though a lady was inside eating. I sat at the drive-thru for 5 minutes waiting for someone to come over the speaker, which never happened, then found the front doors locked. My last visit herei was given the complete wrong order. The employees stay outside smoking and have no concern for customers.

Atmosphere: 1

Food: 1

Service: 1

Spector 2499

Misty does her best since they are so understaffed. She always make the sandwiches just like I want them. She does an excellent job. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch Sandwich, Rotisserie

Michael D Jones

I love Subway, but this location was NOT desirable. Employees were rude and the facility was dirty/nasty, and the bathrooms were not accessible either!

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