Subway

2021 E SE Loop 323, Tyler
(903) 509-9800

Recent Reviews

Matt Jacobs

Paid for order and then employee tried to stiff me. Food was horrible. Just tossed together. Employee rude. Not enough people working at store. Tried to be understanding since so few people work there but employees get attitude as if I’m responsible for bad working conditions. Do yourself a favor and just avoid the place. It’s less work for the lone person posted there for minimum wage and you don’t have to put up with bad service

Atmosphere: 1

Food: 1

Service: 1

marilyn shannon

I love the meatballs!! The few time they have been sold out ..

Atmosphere: 4

Food: 5

Service: 5

Lawson C.

Food is good. The dude who works here is cool but the red hair girl never does anything she is only ever on her phone. Bad experience but im glad the dude was nice. The music is good too.

Keely Linebaugh

I’ve been to this location twice in the past month, and it’s terrible service every time..

Atmosphere: 1

Food: 2

Service: 1

Zach Schmidt

Came in at 8:45 pm on 06/08/23 and received the most outstanding service. I didn’t get the name of the gentleman helping me, but I found out at checkout that I needed to pay with smaller bills. He was incredibly helpful and patient as I went to grab correct change. He was very joyful and kind, as well as giving me some extra cookies. Just a simple late night order made my night! Hopeful that gentleman is able to see this.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Black Forest Ham

M S

Takeout order took 30 min when the restaurant was empty and 3 employees were present. Both subs were incorrect and uncut.

Kathy B

Food good. Server wearing dirty gloves after being at register. Every table dirty. Debris in windowsills by the tables. Restrooms not serviced . Windows filthy .

Atmosphere: 1

Food: 5

Service: 3

Recommended dishes: Black Forest Ham

Julia Sharpe

Husband placed our online order. When we went to pick it up we waited 30 minutes for our 2 subs while there were no other customers in the restaurant and no one in the drive-thru. There were 2 employees, one who I could tell was new, and another who instead of making our sandwiches, made himself lunch for his break. There was also a man in a red jacket who didn’t look like a manager but was in the back with the new employee just watching him and then went and sat down??? When we finally got home with our lunch, both sandwiches were made wrong and neither sandwich was cut. This is the second time we’ve had this issue and no one answered their phones when we tried to call. Will be avoiding this location from now on.

Max S

Takeout order took 30 min when the restaurant was empty and 3 employees were present. Both subs were incorrect and uncut.

Aaron Hall

One employee trying to work the lobby, register, drive thru, and online orders. During the busiest time of day

Amber Counts

Ordered thru Ez Catering......the food was great. Unfortunately the order was not ready on the correct day because somewhere a hack occurred as someone else picked up the order. However EZCATERING got it reordered for the next day.- Christmas Eve.Caused quite a disruption as we were 1200 miles from home and did not know the area.The EzCatering lady who fixed the order was fantastic and Subway manager was polite....though I have no idea why they gave out $200 worth of food without an ID or anything.I probably won't order from EZCATERING again. But Delilah was nice and apologized in a note.

Mike Allen

Went in to eat. Used restroom ot was so nasty. So I just bought a bottle drink and left

Aubree Cruse

First thing came in and the guy bold and white is just plan out rude! Like where’s the responsibility and professionalism.

Shay Richardson

One employee working today who is standing outside when we pull up to order on the drive thru. He sees us pull up to the drive thru and runs inside and pretends no one is there. He does not come to the speaker or to the window. He doesn’t even pick up the phone. Where are the responsible adults who want to run a business? Horrible!

Clinton Schreuders

The tall guy with the dreadlocks needs to learn some manners he is extremely rude and very belittling of his customers. I went in to order the boss sandwich. He doesnt ask what bread but looks at me says ok and twirls his hand. I say italian he says ok and twirls his hand. I told him nevermind and walked out. I used to go here everyday for lunch due to its location however never again. This guy has voiced many times in front of customers how much he wants to quit. HE DID NOT TREAT THE CUSTOMER IN FRONT OF ME AS HE TREATED ME.

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