Pizza Hut

1530 Pat Booker Rd, Universal City
(210) 658-5481

Recent Reviews

Shirley Garrott

We went there to enjoy a pizza in their dining room. They had it closed off, so we had to take the pizza home to eat.

Atmosphere: 1

Food: 1

Service: 3

Noe Escamilla

Dining room is closed due to NO AC, MIC could have asked me if you dont mind but his first quick response was dining room is closed, pathetic service, its cool outside right now and this place and himself should be embarrassed or he just does not care to get business. He should also NOT be in the Food Industry by no means. Today is Saturday the 6th, so no more Pizza Hut here from here on out. Good luck! Also, remove your sign that says Dining Room Open on the door.

Atmosphere: 1

Food: 1

Service: 1

Pablo Squiabro

Pizza Hut Pat Booker. Great experience. Courteous and professional delivery driver.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Supreme Pizza, Traditional Wings, Meat Lovers Pizza

Aimann Ghazi

Food is great, they seem short handed most time for in-store staff, pizza parlors aren't the same after COVID, but overall my pizza is always hot and good from this location.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza, Meat Pizza, Breadsticks, Cheese Sticks

Momma G

Worst experience ever! I literally wait for someone for 6 minutes to come up to the register. I was YELLING "HELLO" multiple times but no response at all. I then walked over closer to the ovens and tried waving and yelling out but NO Response was made.It took me having to walk to the back where I know I'm not allowed, just to have a rude employee approach me. She has absolutely no good customer service or comman scene.

Atmosphere: 1

Food: 4

Service: 1

Nikki Lamothe

Disappointing what historical effects of COVID-19 have had on the service industry. No more salads, and no fountain drinks. It's basically now a take out place with seating, just in case you didn't want to leave. That being said, everyone was very pleasant to work with in ordering and service to the table. It just didn't give much of a feeling of warmth reminiscent of going to Pizza Hut with family and friends in times past.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Oven-Baked Cheesy Alfredo Pasta, Breadsticks

Jonathan

Fast, correct order and very

Atmosphere: 5

Food: 5

Service: 5

Victoria Pena

The worst service, the guy who takes the order from you doesn't have any

Atmosphere: 1

Food: 1

Service: 1

donte mazz

My pizza was as thin as a dollar bill, cheese was just thrown on with missing areas showing bare bread. Good luck trying to actually call the store and complain, kept getting call centers and disconnected after "transfering to store manager". Never getting pizza from here again.

Atmosphere: 1

Food: 1

Service: 1

Chris P

Food was absolutely trash cold and had me and my kids waiting almost 2hrs Driver didn't speak No English it's almost like nobody care Reached out to the restaurant phone just keeps ringing and ringing..... Point me in the right direction so I can file a big complaint with the corporate

Food: 1

Service: 1

Hector Cortes

Order delivery and they never delivered! Stole money and don't answer phone!

Atmosphere: 1

Food: 1

Service: 1

dana reid

$40 and it was cold when it arrived and the jerks wouldn't answer the phone when we tried

Food: 1

Service: 1

Scott Marker

Ordered pizza from the pat booker location about a month ago and the delivery driver so rude and I mean rude. Our pizzas were made wrong so I contacted the manager and after talking with him he put a $20 credit on my account. So I decided to order today and was told we don't do credits so I must be lying. What horrible customer service. I canceled the order. I do not recommend

Food: 1

Service: 1

folgore

Got a pick up order last night. The food was great but the cashier looked and acted like he hated his job. The guy barely acknowledged my son or myself. He never said hi, thank you, welcome to pizza hut or anything. He just placed my food down and walked away. Sadly this is not the first time I've had an interaction with this same individual and each time it's been the same.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Pepperoni Pizza, Cheese Sticks

Daniel Lo

Customer service here is a joke. Walked in and had two workers here look right at us and didn’t even acknowledge us. Avoid this place.

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