Ichiban Japanese Steakhouse & Sushi Bar

2501 S Jack Kultgen Expy, Waco
(254) 313-1063

Recent Reviews

Russ R

Food is fantastic and this is a very cool place but as far as drink service, it is really bad. The tea and soda came out quickly, but the beer did not come out until after the food was started, and nobody came to refill our drinks or our beer.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Chicken an Vegetable Fried Rice

Amy Martinelli

YUCK. weeks and weeks of caked on grease and dirt and hair.. I had one girl training a guy and I could tell that she was really trying, but she was fighting a losing battle. This place is all about “the show factor” and not about the food or the service for that matter. I’m sitting in the main seating, and some server, from the hibachi section, interrupts me speaking to my server in the middle of the order! Gives the order for his hibachi to her, and I told him to stop talking! Blasphemy! It was so inappropriate. She apologized shortly afterwards however I’ve never seen so thing so rude from a server to server perspective. Total jerk.I asked for a Prosecco as soon as we sat down. I didn’t get regular Prosecco. I don’t know what kind of pink champagne they served me but it’s not what I wanted and I asked for salmon and they gave me yellowtail. I said this doesn’t look like salmon?? She said yes it is. but I was so afraid to tell them that there was a mistake because of all of the other mistakes. I didn’t want to appear to be complaining constantly, there were constantly things to complain about. Like I said, this place is for a birthday when you want to have an onion train or whatever the hell it’s called but it’s not for good service or especially good food. I will say that the only saving grace where is the tempura batter the tempura batter whoever is on the Fry station is doing a hell of a job. They are carrying the entire restaurant. And I don’t want anything other than other people to have a warning. It’s all about the flare here.You have the front of the house, the sushi department and the back kitchen. none of them are working together which means nothing will. ?What you’re seeing are straw wrappers and someone’s hair. I took a closer look and it was, like, dust on top of negligent grease. Outrageously unacceptable.

Atmosphere: 1

Food: 2

Service: 2

Yalin Yun

We stopped by for an early dinner. The restaurant was a vibe. The manager was very helpful and informative. We didn't wait long to be seated and our waitress Hailey was really attentive and gave really good recommendations. Would definitely come back again!

Atmosphere: 5

Food: 5

Service: 5

Charmion Fletcher

Asian John was GREAT!!!!!!! The food was soooo goood. Thank you to Sarah also!!!

Atmosphere: 5

Food: 5

Service: 5

Isa Jql

A very interesting lunch option.

Atmosphere: 4

Food: 5

Service: 5

ivette lopez

The food was just ok. Our waiter was very attentive without being a nuisance. We were seated in the bar area where we got to much info about the bartender and her life.

Atmosphere: 2

Food: 3

Service: 5

Josselin Nolasco

It took too long to get service. Waited for 25 minutes and no one ever came to take our order. Finally decided to go elsewhere.

Service: 1

Chloe Brown

We were waiting over an hour for our chef to approach us. It was my cousin birthday so I was upset about that. They gave us 20% off our order due to that but then added an automatic tip to all receipts, which was 20% . I paid separately but was still charged an extra 20% for the tip involuntarily. Food was great , and when the chef FINALLY came he was awesome but we were starving by that time and irritated. It was my first time at this place so I’m gonna cut it some slack. But I don’t think I will be going back for a long time.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Clear Soup, Chicken Shrimp Fried Rice, NY Steak Hibachi

Melanie K

I ordered a spicy tuna roll it had no flavor wasBland not good. I went for lunch ordered medium rare steak it was cooked well and tough. The fried rice had no flavor . The waiter was was not efficient had to ask for a bowl for soy sauce refill on my water. The shrimp sauce or Yum yum saice was bland also. I will not be back. Don’t waste your money.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Clear Soup, Roll, Hibachi Steak

Reggi G

Subpar service from bartenderFood excellent

Atmosphere: 5

Food: 5

Service: 2

Felicia Fuller

This was our second time eating here. We were not impressed with it at first. We sat in the dining area. This evening we met for my son’s birthday dinner and sat in the hibachi seating. We were very impressed. Our food taste great and our chef John was very entertaining. We definitely will be back and will be requesting John again.

Atmosphere: 5

Food: 5

Service: 5

Rebekah W

Enjoyed dinner here for my friend's birthday. I was reluctant about it because I'm not a big fan of Japanese food. Boy was I wrong..... Their gyoza was on point and the gyoza sauce even better. I had the steak hibachi and it was AMAZING. Our waiter brought me more of the gyoza sauce which I put on my rice and steak. Topped off with their yum yum sauce. Delicious. Will be going back in the future. Okay now time to accept my food coma and go to bed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried, Hibachi Steak

Lucas P

Came here last year and enjoyed our meal but something must have changed this year. The appetizers were great, and the sushi was good but the steak was super dry and overpriced and the chicken was super dry as well. The only steak wat was actually great was the $60 Akaushi but it better be for $60. The redeeming part about our dinner was the patience and hospitality our server Omarion brought.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Calamari

Nehemiah McPherson

John, the head chef WAS AWESOME! highly recommended. My first time EVER to come. And he made me feel like I have been here for YEARS.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Shrimp Fried Rice

Ginger L

What a fantastic place! John, the head chef made our experience an incredible one. He made our food delicious and his service was second to none. We love this place and we love John!

Atmosphere: 5

Food: 5

Service: 5

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Ichiban Japanese Steakhouse & Sushi Bar

2501 S Jack Kultgen Expy, Waco, TX 76711
(254) 313-1063