KFC

1030 N Valley Mills Dr, Waco
(254) 772-0131

Recent Reviews

Charles Jones

The chicken was overly greasy and the skin was soggy from the grease. It was also over salted. It’s like the grease was not at the right temperature for frying that’s how greasy it was. I will not be trading with this place anymore. It has definitely gone down hill.

Food: 1

Service: 4

Faulkner Luci

I ordered Original but I got this took it back and they said it was original it tasted bad like old grease/ burnt and that’s what I was looking forward to was the outside part of the

Atmosphere: 5

Food: 3

Service: 5

Barb Tolles

This is the new Chizza I purchased. $9.99 no fries no drink. Was so excited to get one just because of tv ad. Tell me what you think????

Atmosphere: 3

Service: 3

Glynn Hackett

I haven't had KFC in so long I ate the chicken the other day and it was really really great I got the 10 years in the leg and thigh at that mashed potatoes and gravy it has some good food right on the

Atmosphere: 5

Food: 5

Service: 5

Anthony

No customer service, no assistance and no food presentation.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fried Chicken

Jesse Perez

Multiple items missing, no nuggets, and drink with my meal, and also no macaroni what I payed extra

Atmosphere: 1

Food: 2

Service: 1

Exotic Nirvana

I went through the drive through today and The young man taken my order was extremely rude. This was my first time ever eating here and I was so irritated I just left. Don't eat here. They don't pick up their phones And they're extremely rude.

Stephanie Carpenter

If I could give them NO STARS, I would! Not only did they take forever, but I was charged TWICE and was told my money would be back on my card. This was A MONTH AGO! After speaking to, and getting HUNG UP ON by the two "managers" after they told me they didn't know how to refund my money, have reached out to corporate 2 times, I was told my issue would be resolved by upper management when they contact me... except somebody CLOSED my case without fwd it to someone above them. I AM BEYOND IRRITATED AND ANNOYED! This should have been a simple fix. Employees AND 'management' are incompetent!! LOOKS LIKE I'LL NEVER GET MY MONEY BACK! Employees were RUDE, as always. It's no wonder they're hiring for nearly every position at this store! TRAIN YOUR PPL!!!Update 1/23/2024Still haven't gotten my refund, and nobody has reached out.Kid-friendliness: This is not even a friendly place for adults! They are RUDE everytime I go!

Atmosphere: 1

Food: 1

Service: 1

Kei Harris

Wondering why the parking lot is empty on a Saturday evening at 4pm? Because the workers are in the parking lot smoking marijuana and half way taking orders! Get through the drive thru and I specifically said no Mayo and the worker comes to the window and says “what was that you ordered, I’m not going to lie, I don’t remember “! Clean house asap! They can’t even get a simple order right! No Mayo means no Mayo!

Atmosphere: 1

Food: 2

Service: 1

Daniel Cubias

El AC y heaterBad serviceNever is

Atmosphere: 1

Food: 5

Service: 2

A

These employees act miserable. I ended up not ordering anything.

Edward

Good food but the attitude tht some of these employees have is ridiculous if u don't like ur job don't

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Fried Chicken

Teresamay Powell

Got to go. Great food.

Atmosphere: 3

Food: 5

Service: 4

Robbie Horn

What looked like a decent experience turned out to be a return trip due to messed up order. Unorganized restaurant from the get go i was greeted then instead of taking my order the manager(regina) decided to answer the phone and passed the order off to another employee. After several minutes of the girl trying to figure the register out while the manager was on the phone the manager bagged up wrong sides wirh my order and handed a incorrect order with a smile on her face. I called they agreed to replace sides only leaving me with cold chicken and warm sides. Who eats cold chicken?

Atmosphere: 1

Food: 1

Service: 1

Carrie Laxson

Ordered the wrap and it was pitiful! Rubbery chicken and a dry, cold and stale tortilla, with little mayo. Why is this restaurant still open? Nothing but lazy ghetto rats working here!

Food: 2

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