Multiple food and service issues previously, seems to have improved, hours incorrect apparently
Food: 1
Service: 1
Lonnie Shelton
Don't order here from door dash...they don't read all your order...ordered extra taco sauce for my tacos...not a single taco sauce in the bag when it arrived!
C P
The smash burger wasn’t good!
Atmosphere: 4
Food: 1
Service: 4
Greg K.
Nice clean place, hot food fast and great service.It's always delicious and dependable.
I would just once like to receive my order the way I ordered it. It is always something with this location.
Atmosphere: 1
Service: 1
Recommended dishes: Burger, Curly Fries
Cory B
Food wasn't good for what I
Atmosphere: 4
Food: 2
Service: 5
Doneen Self
Tacos were
Atmosphere: 3
Food: 3
Service: 3
Beardy Mac
I wonder how many of these one star reviews are from first time customers? My degree is in Hospitality Management. I understand that everyone expects a certain level of service from a fast food joint. What I don't understand is people who leave a bad review on one visit and probably blow things out of proportion. I'm not calling anyone out and I know I probably shouldn't put this in my review but Jack in the Box is a fast food burger restaurant It is not a five-star dining experience and was never intended to be. Every time I go to this Jack in the Box... The service is impeccable. The staff is very friendly and the restaurant is always clean. There have been a few times where something was forgotten or I didn't enjoy what I ordered and I don't take that out on the staff. I wish I could review it a hundred times to get your review total backup to three and a half or four stars or whatever because I think that most of these reviews are unfair. Now for my actual review for today.So it is Christmas Day and this location was literally the only place for food on Rufe Snow that was open. It was quite obviously busy, very busy. In spite of being a little overwhelmed and having angry and rude customers, Kyle who was working the register, was visibly flustered, but ran the crew with an efficiency that was better than most people would have put out. He kept as calm as possible and was very very polite with all guests even the ones that were yelling at him. I'm very grateful for the service and I didn't mind waiting because I understand when there are that many people it's going to take a while. That's okay. Just wanted to let you all know that Kyle crushed it and so did the cooks. I'm very pleased with the service and the cleanliness of the restaurant. Thank you for being open, thank you for great service, and thank you for clean facilities. And Kyle deserves a raise for real.
I would do zero stars went thru drive thru on the Dec 30 the idiot at the drive-through was so rude and nasty will never spend my money there again this location is always a mess you need to get all those bad apples out if you want this place to make it has really gone down hill
Multiple food and service issues previously, seems to have improved, hours incorrect apparently
Food: 1
Service: 1
Don't order here from door dash...they don't read all your order...ordered extra taco sauce for my tacos...not a single taco sauce in the bag when it arrived!
The smash burger wasn’t good!
Atmosphere: 4
Food: 1
Service: 4
Nice clean place, hot food fast and great service.It's always delicious and dependable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Jumbo Jack, Burger, Sandwich, Fries, Grilled Sourdough Swiss
You charge me 4 dollars ,this is supposed to be your mint oreo shake. Really?!
Food: 1
Service: 2
Was not a good day my food made wrong tried to ask questions was not nasty but the manager was so no will not eat here again may do something to my
Atmosphere: 3
Food: 1
Service: 1
Juliana in drive through was amazing thank you for making my
Atmosphere: 5
Food: 5
Service: 5
The young man who helped me was very helpful and professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiny Tacos, Burger, Curly Fries
Fun time consuming and great it help your mind to relax.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Egg Rolls, Burger, Curly Fries
The service it wonderful but my food always cold almost 90% of the
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
I would just once like to receive my order the way I ordered it. It is always something with this location.
Atmosphere: 1
Service: 1
Recommended dishes: Burger, Curly Fries
Food wasn't good for what I
Atmosphere: 4
Food: 2
Service: 5
Tacos were
Atmosphere: 3
Food: 3
Service: 3
I wonder how many of these one star reviews are from first time customers? My degree is in Hospitality Management. I understand that everyone expects a certain level of service from a fast food joint. What I don't understand is people who leave a bad review on one visit and probably blow things out of proportion. I'm not calling anyone out and I know I probably shouldn't put this in my review but Jack in the Box is a fast food burger restaurant It is not a five-star dining experience and was never intended to be. Every time I go to this Jack in the Box... The service is impeccable. The staff is very friendly and the restaurant is always clean. There have been a few times where something was forgotten or I didn't enjoy what I ordered and I don't take that out on the staff. I wish I could review it a hundred times to get your review total backup to three and a half or four stars or whatever because I think that most of these reviews are unfair. Now for my actual review for today.So it is Christmas Day and this location was literally the only place for food on Rufe Snow that was open. It was quite obviously busy, very busy. In spite of being a little overwhelmed and having angry and rude customers, Kyle who was working the register, was visibly flustered, but ran the crew with an efficiency that was better than most people would have put out. He kept as calm as possible and was very very polite with all guests even the ones that were yelling at him. I'm very grateful for the service and I didn't mind waiting because I understand when there are that many people it's going to take a while. That's okay. Just wanted to let you all know that Kyle crushed it and so did the cooks. I'm very pleased with the service and the cleanliness of the restaurant. Thank you for being open, thank you for great service, and thank you for clean facilities. And Kyle deserves a raise for real.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg Rolls, Burger, Fries, Grilled Sourdough Swiss
I would do zero stars went thru drive thru on the Dec 30 the idiot at the drive-through was so rude and nasty will never spend my money there again this location is always a mess you need to get all those bad apples out if you want this place to make it has really gone down hill