Pizza Hut

1090 US-287, Waxahachie
(972) 937-2013

Recent Reviews

Marco Hernandez

Always come here for the same thing, pasta with breadsticks and wings. I always order online which clearly only gives the option for pasta with bredsticks there is no other option and everything they always forget to out breadsticks on my order and I have to wait longer for my food .

Service: 1

Hugo Fuentes

Their pizzas are not bad but they are not the best either and they are very expensive

Atmosphere: 4

Food: 4

Service: 4

Kevin Daigrepont

Worst pizza ever, it was cold (like a day old pizza) and very Little meat (meat lovers ordered)Pizza went into the trashWill not go back to this Pizza Hut

Atmosphere: 2

Food: 1

Service: 2

Brandy Lane

Delivered the wrong order and tried to call and get it replaced but they just kept directing my call to some one that never answered.

Food: 2

Service: 1

Daisy Wilson

They don’t answer the phone. Don’t use this location.

Atmosphere: 1

Food: 3

Service: 1

Antonio Johnson

I don't write reviews often, but fell like I really should on this. First, I can't rate the food because twice I never received it. I swore not to come back to this place after two weeks ago. I ordered online and was given a 45 min pickup time. Get to the store only to be stared at by the guy up front. Finally he asks if I needed help, but only to not provide it. He told me it would be another 30 min wait for my order. I gave up and left the store (too many other angry customers in there).I decided today to give them another chance, what a mistake that was. I placed an order online once again. The same lack of acknowledgement upon walking in was the same, however once a female walked in they were quick to say something. I Gave my name and he proceeds to look for the order. The lady they acknowledge stated that someone took her food and therefore had to wait for more. I jokingly told her this lady was now walking back in with her food 5 minutes later. Well the joke was one me, it was mines. This guy literally slid it over and says here is you pizza. I politely told him that I'm not taking that. His exact words, "what you think she spit in it?" I didn't think I would have to explain to a person working in the food industry about food handling. This place really sucks and I would avoid at all cost.

Atmosphere: 1

Service: 1

Tatyana Jones

The absolute worst store. Literally everytime I order here it’s always an issue. It’s always something missing from my order. I guess the entire staff is incompetent or just choose not to read. Maybe they are just LAZY. Do

Atmosphere: 1

Food: 1

Service: 1

Starseed Awakening

I deliver for Uber. The orders are never ready by the time I arrive, the staff is unfriendly when you can fi d a staff member, I frequently hear people complain about them getting orders wrong. I saw a now hiring for all positions sign. I can see why. Hopefully a new staff will help this place.

Atmosphere: 1

Food: 1

Service: 1

Jim Dawson

Horrible, rude, slow service for bad cold pizza. Be warned!

Atmosphere: 1

Food: 1

Service: 1

James Daniel

Might as well close this location. They cannot make pizza in a reasonable amount of time.

Kathryn Copeland

Ordered 80 worth of food. App said ready, went to pick up. Line wrapped around the building, doors locked, employees sitting in lobby ignoring everyone. People banging on windows and drive through being totally ignored. Waited for over forty mins in line, never moved aside from the others just giving up and leaving. The even more sad part is how many people you run into around town that say they’ve had the exact same experience. Blows my mind how they are even open! I’m definitely understanding and sympathetic to being short staffed. But this is just wild!

Atmosphere: 1

Food: 1

Service: 1

Pamela Davis

This place is a joke. Ordered wings, a pizza, and cheese sticks. They brought it out 10 minutes apart. The phone rang the whole time and no one answered it. Not an employee in sight most of the time. The waiter interrupted me mid order and sat brb. 10 minutes later had to go find him in the back with all the employees standing around. Any the restrooms were dirty. We should have just left when the waiter disappeared but we already had our drinks.

Atmosphere: 1

Food: 5

Service: 1

Michelle Ross Castillo

Horrible experience. Don't waste your time. Charged for food I never got. Never again!

Atmosphere: 1

Food: 1

Service: 1

Bill M.

This location is terribly disorganized long waits and a dont care attitude from the employees! Older location but thats certainly not the problem. Poor Management

A L

Their pizzas are great but their employees are not friendly they make you feel unwelcome, they could at least fake being pleasant.

Atmosphere: 2

Food: 5

Service: 2

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