Went in to take advantage of the $10 off with purchase of $30 I received in my email. Walked in to a slow complaining waitress. Slowly gave drink orders, came back with wrong order. Fixed drink order. Got The $30 meal with salads, which were terrible. The cheeseburger should be renamed skimp burger, looking nothing like the picture. The fries were old and tough. Chicken and noodles were dry. Waitress decided to bring us replacement drinks when waiting for the check. Never checked on us. The place was empty on a Saturday between 5p-6p. I wonder why?
Tracy V
I was in Wichita Falls for the weekend in February for business. Applebees was recommended to me for a great atmosphere. I found that service was spot on and the bartender Morgan was excellent. She was very attentive and made the best drinks. Thanks again for a wonderful time. If I am back Ill make sure to stop in.
Stay44586391902
Came in and got seated then waited forever for waitress that never came. Just walked out because they were too busy talking.
Gil H
Had dinner at this Applebee's with my wife and we were extremely disappointed. The main problem we had was with the waitress. She could not get our order correct, she gave poor service, and she had the audacity to walk around with a wad of bills (tips?) and count the money. First, we ordered drinks. My wife wanted an Arnie Palmer and the waitress said she didn't know what that was. My wife told her half lemonade and half ice tea and to please make the ice tea unsweetened. We also ordered an appetizer of onion rings at that time. The waitress came back about five minutes later with our drinks and my wife's drink was clearly ice tea only. When questioned about this, the waitress said she thought it was half sweetened ice tea and half unsweetened ice tea. Since my wife clearly explained what an Arnie Palmer drink was - the waitress should have know that. The waitress went to get the correct order. We had to ask for straws. We waited for the onion rings and after 15 minutes or so, the waitress was asked about the onion rings order. She went to check and came back and said some other waitress took the onion rings to another table. We looked around and no other customers had onion rings. The waitress said she'd place another order for the onion rings. Another ten minutes later and she brought the onion rings. We asked if we were going to get napkins, silverware and small plates for the onion rings. The waitress went to get the silverware and returned with them. We again asked for napkins and plates. Nearly five minutes later and the napkins were dropped off on a quick walk by our table. Those plates? We never did get them. The food finally came and when the waitress put down my wife's plate, some of the food fell off the plate onto the table. No apology from the waitress. My dinner was included a steak and I ordered it medium done.....it was rare. The waitress only came by one other time with refills for our drinks. She asked at that time how the meal was and as we started answering her - she was off to talk with other employees at the bar AGAIN. The waitress, by the way, complained about her day starting out bad and it got better. When we arrived, she claimed to be having a great day. We can't imagine the poor service others may have received while she was having a bad start to her day. On several occasions, she was seen talking with other employees at the bar. On several occasions we saw her walking around counting a wad of money. The restaurant was certainly not busy when we were there. Nobody at the bar and only four other tables with people....and those tables had other waitresses. Our waitress had no other table to attend to. Clearly, this waitress needs to do better in her job. Because of her, we will not be returning to this restaurant. If the manager wishes to contact us in private, we'll gladly provide the waitresses name. As to the bill? My wife paid it and left exactly ten percent for a tip. Had I paid it, there would not have been a tip.
Stephen's videos
Service was minimal
Karen Valdez
The appetizers were mixed up, but good. The entree was a grilled club, mayo and bbq sauce on the side!!! We got it on the sandwich AND on the side. I was going for less, not more. It wouldn't have been so bad if things hadn't already been wrong. Out spinach dip had been sitting long enough to have a thick, not thin, hard top. Just not our day. They discounted $5, service was barely adequate. I'm definitely in NO Hurry to give them another try.
Brittany Sparks
Was a great visit as always we love Applebees. Rindea was an awaome server however the missing star is for the hostess who truly was unbearable. We love our Applebees in Wichita falls
Mike
horrible ....mens restrooms has some kind of sewage problem....stinch is almost unbearable to even wash your hands let alone use the toilet... would rather take a leak outside than to have to smell that nasty restroom....dining experience was the same....couldn't get over the smell even at our table.... the A.C. seems to not work at all, which added to the smell....health department should be notified and the place shut down till its completely fixed....only gave 1 star cause there's not a place for no stars to check..... will not be back
Went in to take advantage of the $10 off with purchase of $30 I received in my email. Walked in to a slow complaining waitress. Slowly gave drink orders, came back with wrong order. Fixed drink order. Got The $30 meal with salads, which were terrible. The cheeseburger should be renamed skimp burger, looking nothing like the picture. The fries were old and tough. Chicken and noodles were dry. Waitress decided to bring us replacement drinks when waiting for the check. Never checked on us. The place was empty on a Saturday between 5p-6p. I wonder why?
I was in Wichita Falls for the weekend in February for business. Applebees was recommended to me for a great atmosphere. I found that service was spot on and the bartender Morgan was excellent. She was very attentive and made the best drinks. Thanks again for a wonderful time. If I am back Ill make sure to stop in.
Came in and got seated then waited forever for waitress that never came. Just walked out because they were too busy talking.
Had dinner at this Applebee's with my wife and we were extremely disappointed. The main problem we had was with the waitress. She could not get our order correct, she gave poor service, and she had the audacity to walk around with a wad of bills (tips?) and count the money. First, we ordered drinks. My wife wanted an Arnie Palmer and the waitress said she didn't know what that was. My wife told her half lemonade and half ice tea and to please make the ice tea unsweetened. We also ordered an appetizer of onion rings at that time. The waitress came back about five minutes later with our drinks and my wife's drink was clearly ice tea only. When questioned about this, the waitress said she thought it was half sweetened ice tea and half unsweetened ice tea. Since my wife clearly explained what an Arnie Palmer drink was - the waitress should have know that. The waitress went to get the correct order. We had to ask for straws. We waited for the onion rings and after 15 minutes or so, the waitress was asked about the onion rings order. She went to check and came back and said some other waitress took the onion rings to another table. We looked around and no other customers had onion rings. The waitress said she'd place another order for the onion rings. Another ten minutes later and she brought the onion rings. We asked if we were going to get napkins, silverware and small plates for the onion rings. The waitress went to get the silverware and returned with them. We again asked for napkins and plates. Nearly five minutes later and the napkins were dropped off on a quick walk by our table. Those plates? We never did get them. The food finally came and when the waitress put down my wife's plate, some of the food fell off the plate onto the table. No apology from the waitress. My dinner was included a steak and I ordered it medium done.....it was rare. The waitress only came by one other time with refills for our drinks. She asked at that time how the meal was and as we started answering her - she was off to talk with other employees at the bar AGAIN. The waitress, by the way, complained about her day starting out bad and it got better. When we arrived, she claimed to be having a great day. We can't imagine the poor service others may have received while she was having a bad start to her day. On several occasions, she was seen talking with other employees at the bar. On several occasions we saw her walking around counting a wad of money. The restaurant was certainly not busy when we were there. Nobody at the bar and only four other tables with people....and those tables had other waitresses. Our waitress had no other table to attend to. Clearly, this waitress needs to do better in her job. Because of her, we will not be returning to this restaurant. If the manager wishes to contact us in private, we'll gladly provide the waitresses name. As to the bill? My wife paid it and left exactly ten percent for a tip. Had I paid it, there would not have been a tip.
Service was minimal
The appetizers were mixed up, but good. The entree was a grilled club, mayo and bbq sauce on the side!!! We got it on the sandwich AND on the side. I was going for less, not more. It wouldn't have been so bad if things hadn't already been wrong. Out spinach dip had been sitting long enough to have a thick, not thin, hard top. Just not our day. They discounted $5, service was barely adequate. I'm definitely in NO Hurry to give them another try.
Was a great visit as always we love Applebees. Rindea was an awaome server however the missing star is for the hostess who truly was unbearable. We love our Applebees in Wichita falls
horrible ....mens restrooms has some kind of sewage problem....stinch is almost unbearable to even wash your hands let alone use the toilet... would rather take a leak outside than to have to smell that nasty restroom....dining experience was the same....couldn't get over the smell even at our table.... the A.C. seems to not work at all, which added to the smell....health department should be notified and the place shut down till its completely fixed....only gave 1 star cause there's not a place for no stars to check..... will not be back
Good food, good God, let's eat.
Nice friendly staff
Restaurantji Recommends
Great food
Delicious
Service was horrible!!!
Thanks Kat!
Grilling galore.