Wendy's

368 E State St, American Fork
(801) 763-7609

Recent Reviews

Annie Capener

I went through the drive through on Saturday and ordered 2 baconator meals and a medium creamcicle frostie. When I got to the window the worker told me the charge was $44 and some change. I said I think he rang that up I incorrectly; I only ordered 2 meals and there’s no way it is that much. He went to his screen and came back and said ok that’s $32 and some change. I handed him my card and we completed the transaction. I noticed there were no straws for our drinks so I tried to get his attention and he just ignored me so we ended up having to drive away without the extra things we needed. To add insult to injury, imagine my surprise when my credit card charge posts this morning for $48 even. He didn’t give me a receipt so I have no proof, but I’m pissed. Are they just randomly overcharging people and pocketing the extra? It wasn’t just a few dollars, it was $15 more than I was told my total was. I will always ask for a receipt from now on, lesson learned, and I will not be visiting Wendy’s any longer. I have no doubt I’m not the not the only person who has been conveniently “overcharged”

Matthew Scott

i wish there was an option for 0. This place needs to be shut down immediately. For one we wanted a quick a dinner tonight wife wants nuggets so we go. I get the baconator as usual and we get home i open the burger and really 2 bottom buns holding my burger together it's freezing cold and the patty was undercooked and you people want a raise what a joke. The fries looked like someone spit on them to make the salt stick and freezing cold as well as tasted like what's coming out of my rear right now. Did i mention it instantly made us sick? You can guess where i am right this second...... and my wife's favorite nuggets cold like like they just came out of the fridge ABSOLUTELY RIDICULOUS. I will need to call health department to have this place inspected and shut down for good. It is not okay to be making people sick because you hate your job and worst part is i'm pretty sure we dealt with the manager monotone voice like he hates his life no manners what so ever. I couldn't even finish half of this meal without getting sick I am disgusted. STAY AWAY FROM HERE.

Atmosphere: 1

Food: 1

Service: 1

JAMINandDALLAS

I’ve been to this Wendy’s multiple times and they always mess the order up. I’ve then since ordered through the app so they would have exactly what I order. Still they managed to mess up… check your bags

Atmosphere: 3

Food: 2

Service: 1

Eric Nord

Fine. Just fine. Clean and quite.

Atmosphere: 5

Food: 4

Service: 4

Megan Southam

I love this place. The cobb salad is amazing and can feed two people not just one. Their fries are the best better than McDonald's or burger king by far. And their strawberry signature lemonade is amazingly delicious. If you haven't tried it yet I would highly recommend getting it If you haven't yet.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Jr Bacon Cheeseburger, Jr Cheeseburger – 4 for 4 Meal, Son of Baconator, Dave's

Jocelyn Chadwick

Staff close way early and refuse to take orders

Atmosphere: 1

Food: 1

Service: 1

Blake McCoy

we got food for half the family, so i didn't eat, and we we're traveling, so we didn't go in, but the service was quite speedy. Thanks to the employees on shift during our excursion!

Service: 4

Recommended dishes: French Fries, Jr Bacon Cheeseburger, Son of Baconator, Strawberry Frosty, Baconator, Honey Butter Biscuit

Kaylee Nelson

Messed up my order twice and by the third time I was fed up and left. I was the only one there so not sure why this was so difficult.

Atmosphere: 2

Food: 2

Service: 1

Corinne B

i use to love this location i went all the time as a fun driving date but i went recently and the lady was SO rude everytime i ordered an item she judgmentally went “that?! ok..” and would not answer any questions

Atmosphere: 1

Food: 4

Service: 1

Sydney wilson

I went through the drive through at 6:40 pm on March 29th and the blonde lady with the messy bun that took my order (I apologize I couldn’t figure out her name because she was not wearing a name tag) was incredibly rude to me. She raised her tone at me several times, was being sarcastic, and cut me off mid order. I was kind to her throughout the ordering process and I did not deserve the treatment I received from her. Frankly, I would’ve left and gone to a different fast food restaurant however that would’ve complicated matters further. On the other hand the gentleman that brought out my food to my car was cheerful, very kind and made up for his coworkers lack of class.

Atmosphere: 1

Food: 5

Service: 1

MJ

the blonde lady has an attitude.

Collin Johnson

Got food poisoning from chicken nuggets. 0 stars

Travis Wilkins

Whoever is the blond haird manager at this location needs to be fired asap she totally ignored me after they messed up my order and sat and waited for 20 minutes and she just kept ignoring me they were not even busy I was totally miss

Atmosphere: 1

Food: 1

Service: 1

Zach Webber

It keeps getting more and more expensive here and nothing is getting better or faster. It’s almost just as much to go to a nicer sit-down burger place instead of Wendy’s or fast food now. Service tends to act a bit annoyed just interacting with us in the drive through like it’s anInconvenience to serve us?

Atmosphere: 3

Food: 4

Service: 3

Daniil Oxyuk

Mobile order 5:45 pm. Come in 6 they haven’t started making it. NOONE here in the store nobody in the drive thru. When I walked in woman working was scrolling Instagram ignoring me on purpose. Unacceptable

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