I stood at an empty counter to order our meal and there were no employees visible. I waited a few minutes and called for anyone to answer. No response. I waited a few more minutes and called out again. Again, no response. A few minutes later 5 employees walked out of the back of the store all together. When I gave a specific order I had to repeat myself a few times and he still screwed up the order until he repeated it back and I still had to make a correction. He seemed frustrated with me. There no condiments except for some ketchup packets on the desk that sat in the sun. None other were offered. I've been in customer service for over 40 years and this was pretty pathetic. I won't go back to that Wendy's and I will tell my friends about my experience. Maybe it was an off day for them, I don't know. It deed leave a lasting negative impression.Parking: Parking isn't the problem, it's exiting onto 5th West and 200 S.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fries
BJ Redford
Great service for a location that has to deal with a lot of society's garbage. The whole place was clean including the bathrooms and the employees were attentive and helpful. Quick too.Unlike a few other locations, they also got everything right on my order. The only reason for 4 stars for the food is Wendy's always seems to be a little too salty. Not enough that it ruins everything, just enough that I wish it weren't.
Atmosphere: 5
Food: 4
Service: 5
James Eddy
I'm a DoorDasher and I represent the customer.Orders are placed ahead so that you do not have to stand in line or wait for the food to be prepared.I am so tired of being treated like a nuisance by employees because I'm a doordasher. I represent the customer and sometimes I choose to pick up my own order and I am the customer.I did not Wait in line after 9:00 p.m. as a DoorDasher and went straight to the pickup window.I am a manager of a restaurant and a very prestigious hotel in Park City.With that being said, this kid made me go back around and stay behind the cars that were placing orders so that I could receive a Frosty and deliver it.He spoke to me as if he was my boss and would not give it to me unless I did so.I knew I could stay at that window without moving insisting that he give me what I have a receipt for on DoorDash.That's right, our way bill is our receipt and makes us the customer!This place treats doordashers as if we were less. I have a microbiology and chemistry bachelor's degree and choose the DoorDash for a little extra money.As a hospitality manager I give the best serviceThere is no reason to be treated like a nuisance because I'm a doordasher. I definitely shouldn't have to stay behind people placing an order while it's already been placed and be bossed around by a teenager.
Atmosphere: 1
Service: 1
Austin W
Me and my wife got sick from eating here, would never recommend.
Atmosphere: 1
Food: 1
Service: 1
Ronald Dunlap
This location has always had a problem with employees. This is a NASTY little group of thugs! That's a little harsh but true!
Atmosphere: 1
Food: 3
Service: 1
Breana Bishop
Drive thru person was very unprofessional... Ordered baconator fries extra crispy... I was served old cold fries and when asked for a refund he refused... If I could i would give 0 stars... I don't recommend anyone to go to this location.
Atmosphere: 1
Food: 1
Service: 1
Jason Hunt
Quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Joshua Cavilee
Service was horrible order kids meals for the kids and no surprise ??in the bags. Also missing chocolate milk. Wendy's chili is usually awesome don't order it at this location horrible very little meat and mostly beans no sauce ?. Restroom ? filthy geto, tables and soda machine not cleaned from night before. Don't eat there might get sick ??. Ok you just remodeled might as well get the board of health involved as well thanks. Number one inspector says watch your health ❤️?.Kid-friendliness: Always forget the kids ? no surprise just like the surprise in your bathroom ? yeck.
The worst spot to stop. Dont go here, you will waste your time and effort here, and you will be unhappy in every way about any interaction you have with the staff or restaurant. Waste of money and timeParking: Parking will be taken up quick because you’ll be directed from the drive thru to the lot if your food will be 3 minutes or longer, then no specific parking for drive thru orders.
Atmosphere: 1
Food: 1
Service: 1
Alexander Huffman
Sat in the drive-thru over 20 minutes to serive three cars. Also had to get their attention at the speaker to make my order.
Atmosphere: 2
Food: 3
Service: 1
kavan andersen
Always a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Bacon Classic Triple
Jaimie Caldwell
They were really fast, having visited this location for decades I was pleasantly surprised!
Food: 5
Service: 5
daverichardsrocks
This place is a joke. Food is always cold, the orders are wrong more than half the time, and the employees are rude. I’ll not be going back to this location.
Love this place!
Atmosphere: 5
Food: 5
Service: 5
I stood at an empty counter to order our meal and there were no employees visible. I waited a few minutes and called for anyone to answer. No response. I waited a few more minutes and called out again. Again, no response. A few minutes later 5 employees walked out of the back of the store all together. When I gave a specific order I had to repeat myself a few times and he still screwed up the order until he repeated it back and I still had to make a correction. He seemed frustrated with me. There no condiments except for some ketchup packets on the desk that sat in the sun. None other were offered. I've been in customer service for over 40 years and this was pretty pathetic. I won't go back to that Wendy's and I will tell my friends about my experience. Maybe it was an off day for them, I don't know. It deed leave a lasting negative impression.Parking: Parking isn't the problem, it's exiting onto 5th West and 200 S.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fries
Great service for a location that has to deal with a lot of society's garbage. The whole place was clean including the bathrooms and the employees were attentive and helpful. Quick too.Unlike a few other locations, they also got everything right on my order. The only reason for 4 stars for the food is Wendy's always seems to be a little too salty. Not enough that it ruins everything, just enough that I wish it weren't.
Atmosphere: 5
Food: 4
Service: 5
I'm a DoorDasher and I represent the customer.Orders are placed ahead so that you do not have to stand in line or wait for the food to be prepared.I am so tired of being treated like a nuisance by employees because I'm a doordasher. I represent the customer and sometimes I choose to pick up my own order and I am the customer.I did not Wait in line after 9:00 p.m. as a DoorDasher and went straight to the pickup window.I am a manager of a restaurant and a very prestigious hotel in Park City.With that being said, this kid made me go back around and stay behind the cars that were placing orders so that I could receive a Frosty and deliver it.He spoke to me as if he was my boss and would not give it to me unless I did so.I knew I could stay at that window without moving insisting that he give me what I have a receipt for on DoorDash.That's right, our way bill is our receipt and makes us the customer!This place treats doordashers as if we were less. I have a microbiology and chemistry bachelor's degree and choose the DoorDash for a little extra money.As a hospitality manager I give the best serviceThere is no reason to be treated like a nuisance because I'm a doordasher. I definitely shouldn't have to stay behind people placing an order while it's already been placed and be bossed around by a teenager.
Atmosphere: 1
Service: 1
Me and my wife got sick from eating here, would never recommend.
Atmosphere: 1
Food: 1
Service: 1
This location has always had a problem with employees. This is a NASTY little group of thugs! That's a little harsh but true!
Atmosphere: 1
Food: 3
Service: 1
Drive thru person was very unprofessional... Ordered baconator fries extra crispy... I was served old cold fries and when asked for a refund he refused... If I could i would give 0 stars... I don't recommend anyone to go to this location.
Atmosphere: 1
Food: 1
Service: 1
Quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Service was horrible order kids meals for the kids and no surprise ??in the bags. Also missing chocolate milk. Wendy's chili is usually awesome don't order it at this location horrible very little meat and mostly beans no sauce ?. Restroom ? filthy geto, tables and soda machine not cleaned from night before. Don't eat there might get sick ??. Ok you just remodeled might as well get the board of health involved as well thanks. Number one inspector says watch your health ❤️?.Kid-friendliness: Always forget the kids ? no surprise just like the surprise in your bathroom ? yeck.
Atmosphere: 3
Food: 2
Service: 2
It was freezing here. And the ice machine was not
Atmosphere: 1
Restaurantji Recommends
The worst spot to stop. Dont go here, you will waste your time and effort here, and you will be unhappy in every way about any interaction you have with the staff or restaurant. Waste of money and timeParking: Parking will be taken up quick because you’ll be directed from the drive thru to the lot if your food will be 3 minutes or longer, then no specific parking for drive thru orders.
Atmosphere: 1
Food: 1
Service: 1
Sat in the drive-thru over 20 minutes to serive three cars. Also had to get their attention at the speaker to make my order.
Atmosphere: 2
Food: 3
Service: 1
Always a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Bacon Classic Triple
They were really fast, having visited this location for decades I was pleasantly surprised!
Food: 5
Service: 5
This place is a joke. Food is always cold, the orders are wrong more than half the time, and the employees are rude. I’ll not be going back to this location.
Atmosphere: 1
Food: 1
Service: 1