“This isn't the first or last Pollo Loco store I'll visit; however, it will be the most memorable! Great customer service and excellent food quality.We stopped by this location twice, and during both visits, we were pleasantly surprised. Our chicken was perfectly cooked, not too burnt but perfectly charred. My pollo loco chicken bowl had the perfect ratio of ingredients. Some locations add too much rice and/or beans, but the ratio was perfect. The chipotle chicken burrito was delicious! Hard to believe the burrito was from a chain restaurant! The perfect amount of all ingredients. The avocado seemed to be freshly cut, and the chicken was very moist. The salsas tasted freshly made, including the pico.Everyone at the location was super friendly. I made a last-minute change to my order, and the employee who was helping me was so patient. Most fast food restaurant encounters are easily forgettable, but this location left a great impression. Such a friendly reminder of excellent customer service.Great job to everyone at this location ? Setting the bar high for food, quality, and service.“
“We’ve come here many times for personal and work.This time though it took a while for anyone to come up to the front and take our orders.The crispy deluxe chicken meal was great, but the 4 chicken strip meal had strips the size of chicken nuggets. If it were like $6 no biggie but to pay $12 and have nugget sized strips, that was disappointing. Not sure if they ran out of strips, other times they’ve been great size.“
“Easy to access location with large drive through lanes. Can get busy during lunchtime and access can get congested. When possible order through the app for pickup or drive through. Food and service is always delightful.Parking: Parking can get tough to find during lunch hours. When possible use drive through for faster service.“
“Just wanted 2 do Sumthing Difrent,& maybe just take a drive,plus put off riding of storage that I hate doing,& was a little further from draper than I thot,but Ivan the manager was Amazing,& helpd a not 2 savy senior,in a bettr discount,& was just so nice & friendly,& made it oh so worth while in coming this far,& Wil do it again.Cudos 2 Ivan,I Realy Apreciate it so much,God bless Ivan,& thanks 4 making my day,& filling my tummy up. It's a bueatifull day.Ron Bateman,Draper, Utah 84020“
“Went here for the first time tonight. Wow. It was amazing. I got the grilled chicken tenders and they were so tender and filling the rosemary fries were amazing as wellUpdateWe’ve been here several times. It’s still our favorite place to eat out! Seriously do yourself a favor and come try itYou can’t go wrong with anything on the menu an their deep fried avocado is something else. Also the kids meals are plenty big to feed a child or two. Make sure to upgrade to the custard!“
“Tried Mr Charlie's for the first time. Fantastic take on chicken fingers! Huge selection of dipping sauce, Nashville Hot rocks, and authentic fried chicken flavor and crispyness on a chicken strip. Incredible! My go to for chicken fingers going forward. I recommend the loaded Nashville fries.“
“I love going to this location because the staff there are great. The manager aka the guy with the green beard is always funny and welcoming. Also, the shift lead gentlemen is always pleasant at the drive thru window. They take my orders promptly and with care. The food was amazing too. I will highly recommend my friends and family to go to this location in America Fork because the team there is just incredibly awesome!“
“It was pretty busy when we went in. Food was good but I really liked the half and half (half lemonade/half tea) that i got. They have a cute name for it, but i can't think of it at this time.Kid-friendliness: There's a play yard there.“
“Best white meat juicy tasting chicken! Has the fastest friendliest service. The food was delicious and they are able to customize everything.. even attentive at our table asked if we needed refills or more Chick-fil-A sauces! The owner Bill is So great!!“
“Got the chicken fingers. So good! Chicken was super yummy and juicy not dry.... I got the honey butter and medium sauce. The medium sauce was just perfect. The honey butter was good but I like a little more kick. Fry sauce was delicious and their coleslaw rocked! Definitely coming back! Husband loved everything except they are strictly Pepsi and he loves his Diet Coke.“