Such a rip!! NOT WORTH YOUR MONEYMAKE YOUR OWN FOOD!!! This place might be delicious and service is amazing but NOT worth the money.Literally the combo is a fruit and drink for 6 bucks it does NOT include actual food!!! If you get a “French toast combo” the french toast is bought separately for 6 bucks and then the “combo” of fruit and a drink is another 6 bucks!! MAKE YOUR OWN FOOD!!!! So much cheaper.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chunky Cinnamon French Toast
Jim Workman
They knocked it out of the ball park with a huge catering order on April 8. Shout out to Mandi who went above and beyond! And kudos to everyone who worked so hard to make that happen for a 9 a.m. pick up.
Atmosphere: 5
Food: 5
Service: 5
Edward Jones
Have gone through the drive-thru twice this month and both times the wait was over 10 minutes! And it wasn't during rush times. It was 2 or 3 in the afternoon. Aren't drive-thrus supposed to be a little faster than going in? Something needs to be done about this. The last time I went through the wait was 20 minutes. There is also a big problem with employees acknowledging people. You need to step up your customer service Kneaders.
Food: 4
Service: 1
Steve Brown
TL/DR: Amazing cookies; average-tasting, expensive sandwiches.The sandwich:I've been going to Kneaders for what, 15 years, although this was my first time getting a sandwich at the Logan location. I got a Classic Roast Beef on Asiago Cheese bread, minus the tomato. It gave me 700 calories and cost $11.22. That works out to ($11.22 / 700 calories * 100) = $1.60 per 100 calories, which qualifies as "yikes, that's REALLY expensive -- that's like Taco Bell expensive."The bread was dry-ish and low on flavor and the roast beef was a bit sparse. The lettuce was crisp but mostly flavorless, although the onions were tasty. The mayonnaise was put on with a light touch. The cheese colored the flavor and texture in a positive way but was otherwise unnoticed, which is probably what cheese should do in a sandwich like this.All in all, it was an OK sandwich; not one I'm likely to order again (especially given the cost). I might try the roast beef again with focaccia (which will work out to about ($11.22 / (360 + 2*400 = 1160) * 100) = $0.967 per 100 calories, although the protein-per-calorie is going to go down; we'll see if we can make up for it with protein powder).And that's the thing: The sandwich cost $11.22; for that much, it should have been outstanding (or at least packed full of meat, which it wasn't). But it wasn't outstanding; it wasn't even close. For $10.42, I can go to Chipotle and get a chicken quesadilla (with fajita veggies, sour cream, rice and black beans) which is (imo) vastly more delicious, has about 1.7 times the protein (73g vs. 43g, although the quesadilla's protein-per-calorie is 5.6 while the sandwich I had today was 6.1 -- albeit far more expensive protein) and the quesadilla costs HALF AS MUCH per calorie. ($10.42 / 1300 calories * 100 = $0.80 per 100 calories)Like I said, I'll try roast beef (or something similarly high protein-per-calories -- maybe ham) with focaccia and we'll see if it beats out, say, Noodles and Company for price/protein/calories, but for the most part I think Kneaders' sandwiches are a bust. (btw I've tried Kneaders' turkey before, many years ago; I didn't care for the 'chunks' of turkey. Let me know when you start to serve it deli-sliced, Kneaders. Also, my staple sandwich at other locations has always been pastrami on focaccia, but this location doesn't carry pastrami.)The cookie:The chocolate chip cookie, on the other hand, was SUPER delicious. The chocolate in it is divine; I'd compare it to the chocolate in the shakes at Five Guys. Top notch. Well worth the $3.66, although I have no basis for that claim except that when I pay $3.66 for a cookie from Kneaders, I have no sense of buyer's remorse.Cookies: Five stars, easily. Sandwiches: 3 stars for flavor, 1 star for price.Btw I gave the "service" score a 2 because the girl who was working the drive-through window today was the same one who had given me grief the last time I came to the drive-through and only ordered a cookie, because I didn't order anything else. No need to judge people when they just want a cookie.And I gave the "atmosphere" score a 4 because it nearly always smells like cinnamon rolls here, and that's a REALLY nice smell. (Aside from that, though, the interior at your typical Kneaders is folksy and plain -- although I've never been inside the Logan location -- and the drive-through at the Logan one is weirdly cramped.)Kneaders' deserts are great; too bad the rest of the food isn't nearly as good.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Cookies
Misty McKay
I don't normally write reviews but since this situation has occurred not once or even 2 or 3 times, but almost every time I have gone into the North Logan Kneaders, I felt inclined to warn others. Yesterday was national Pie day and I thought I would stop in and pick up a pie to bring to my staff. I went into Kneaders about 8:30 in the morning. There was a small group of people in the dining area and NO ONE in the drive through. I stood at the register for 8 minutes. I had 3 different staff look at me but not one person acknowledged my presence. They continued to do what they were doing. One person (who seemed like she was possibly in charge) looked me straight in the eye, then looked down and continued what she was doing. One staff even refilled their mug. No hello, I'll be right with you or I'm sorry we are really busy I'll be with you as soon as I can...NOTHING. After 9 minutes of standing there and being ignored, I walked out. As I said before, this is not an isolated experience but almost an every occurrence experience. I have never experienced this at any other Kneaders, which is why I have continued to go back, because I love Kneaders!!! But I will never be visiting their establishment again.
Atmosphere: 2
Food: 4
Service: 1
Steven Fuller
Why 4 stars instead of 5? Well, it's hard to beat Kneaders French toast! This location had 27 mins to make make my food from the time I ordered from home until I got there. Yet I still had to wait 7 additional mins for my food. If you need that extra 7 mins, just change up the available time. I would have waited another 7 mins until I left from home. Also, I ordered scrambled eggs from several different Kneaders, this is the first time they had onions in them. Not a huge deal, but I don't like onions.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chunky Cinnamon French Toast
Peter Reymer
Another wonderful experience at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Michael Jackson
We love their mgr
Atmosphere: 5
Food: 5
Service: 5
Kayley Crane
We've gone to kneaders in Lehi and Orem for years. But we've been disappointed by the Logan one. We went once and the pancake was doughy. Thought we'd give it another try last Saturday. It was busy, but we waited in line for 10 minutes got to the front and the guy ringing people up disappeared. We waited at least five minutes (with more people behind us) and then left. It wasn't worth the wait for what was looking like a less than great breakfast.
Atmosphere: 3
Food: 3
Service: 2
Brittany Sparks
It was like they decided to mess with me out off all freaking days! Everyone was so nice EXCEPT for the girl that worked drive through this morning. I called a head monday AND this morning right when they opened to make sure they had carrot cake (so this should be freaking easy for them). THEN I come in drive through and the lady was SO RUDE! I went home SOBBING! I asked for the carrot cake, she said they didnt have any and recommended other flavors (which was nice) BUT THEN I told her I called a head earlier, the girl that answered said she checked for me and they had some, THIS GIRL I SWEAAAAAAR she said “Well you must have called the wrong store because we have been working all day (it was 7:30) and we havent had one phone call”. THERE IS NOT ANOTHER KNEADERS NEAR US! And so I checked the phone number and even called it, it rang for the LONGEST time so who the heck knows what happened there.SO I decided to try again at 4, I saw they where STOCKED with the cake (i was so happy wasnt gonna write a review) but then i saw the girl put in my bag a peppermint chocolate cake, which is whatever, a mistake who cares but it is very clear it isnt a carrot cake especially with the decor. I took out the cake and clarified with her in front of another employee if this was the carrot. She said yes, and the other employee just turned away (which is totally fine) but i was so exhausted of going back in forth with them all day for a stupid cake.I will not hate on the food, it is 10/10 (if they have it in stock which is a hit or miss but i understand since they are popular) but will never go to the logan one ever again.
Logan Utah: I called and asked it a specific cake was in stock, the reply was yes. When I got there they said they didn’t have it. Is that a ploy to get me come in with the hope I will make do with what you have? No
Service: 1
C H.
I didn't know that you have to wait 45 minutes to get bakery items, 4 brownies and 3 gingerbread boys. Three of the workers seemed to just be visiting. We're traveling through the area and encouraged the group to stop. Everyone is upset. I'm sorry I recommend this place. I won't be coming here for bakery items again.
Pil G
Fasta service for a take out. I had a salad and portion was pretty generous. Half sandwich not bad but I expected more of it, they just put 3 spoons of mayo and meat. Bread is pretty good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Thai Chicken Salad
Dakota Thompson
We ordered chicken noodle soup 40 minutes before closing for pickup I got to the store earlier then the estimated pickup time to be curtious to them because it was close to closing. Got home and realized we were handed a container of broth not a single noodle, piece of chicken, or vegetable in it. Please just say you are out and not make us pay for something you don't have. (Also got the window closed in my face rudely after saying thank you with no response)
Food: 1
Service: 1
Kara Hatch
Very authentic look and great decor. The staff did an excellent job with the limited workers they had for the demand. I was impressed they handled our huge order with so many during lunch time. The food was delicious.
Such a rip!! NOT WORTH YOUR MONEYMAKE YOUR OWN FOOD!!! This place might be delicious and service is amazing but NOT worth the money.Literally the combo is a fruit and drink for 6 bucks it does NOT include actual food!!! If you get a “French toast combo” the french toast is bought separately for 6 bucks and then the “combo” of fruit and a drink is another 6 bucks!! MAKE YOUR OWN FOOD!!!! So much cheaper.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chunky Cinnamon French Toast
They knocked it out of the ball park with a huge catering order on April 8. Shout out to Mandi who went above and beyond! And kudos to everyone who worked so hard to make that happen for a 9 a.m. pick up.
Atmosphere: 5
Food: 5
Service: 5
Have gone through the drive-thru twice this month and both times the wait was over 10 minutes! And it wasn't during rush times. It was 2 or 3 in the afternoon. Aren't drive-thrus supposed to be a little faster than going in? Something needs to be done about this. The last time I went through the wait was 20 minutes. There is also a big problem with employees acknowledging people. You need to step up your customer service Kneaders.
Food: 4
Service: 1
TL/DR: Amazing cookies; average-tasting, expensive sandwiches.The sandwich:I've been going to Kneaders for what, 15 years, although this was my first time getting a sandwich at the Logan location. I got a Classic Roast Beef on Asiago Cheese bread, minus the tomato. It gave me 700 calories and cost $11.22. That works out to ($11.22 / 700 calories * 100) = $1.60 per 100 calories, which qualifies as "yikes, that's REALLY expensive -- that's like Taco Bell expensive."The bread was dry-ish and low on flavor and the roast beef was a bit sparse. The lettuce was crisp but mostly flavorless, although the onions were tasty. The mayonnaise was put on with a light touch. The cheese colored the flavor and texture in a positive way but was otherwise unnoticed, which is probably what cheese should do in a sandwich like this.All in all, it was an OK sandwich; not one I'm likely to order again (especially given the cost). I might try the roast beef again with focaccia (which will work out to about ($11.22 / (360 + 2*400 = 1160) * 100) = $0.967 per 100 calories, although the protein-per-calorie is going to go down; we'll see if we can make up for it with protein powder).And that's the thing: The sandwich cost $11.22; for that much, it should have been outstanding (or at least packed full of meat, which it wasn't). But it wasn't outstanding; it wasn't even close. For $10.42, I can go to Chipotle and get a chicken quesadilla (with fajita veggies, sour cream, rice and black beans) which is (imo) vastly more delicious, has about 1.7 times the protein (73g vs. 43g, although the quesadilla's protein-per-calorie is 5.6 while the sandwich I had today was 6.1 -- albeit far more expensive protein) and the quesadilla costs HALF AS MUCH per calorie. ($10.42 / 1300 calories * 100 = $0.80 per 100 calories)Like I said, I'll try roast beef (or something similarly high protein-per-calories -- maybe ham) with focaccia and we'll see if it beats out, say, Noodles and Company for price/protein/calories, but for the most part I think Kneaders' sandwiches are a bust. (btw I've tried Kneaders' turkey before, many years ago; I didn't care for the 'chunks' of turkey. Let me know when you start to serve it deli-sliced, Kneaders. Also, my staple sandwich at other locations has always been pastrami on focaccia, but this location doesn't carry pastrami.)The cookie:The chocolate chip cookie, on the other hand, was SUPER delicious. The chocolate in it is divine; I'd compare it to the chocolate in the shakes at Five Guys. Top notch. Well worth the $3.66, although I have no basis for that claim except that when I pay $3.66 for a cookie from Kneaders, I have no sense of buyer's remorse.Cookies: Five stars, easily. Sandwiches: 3 stars for flavor, 1 star for price.Btw I gave the "service" score a 2 because the girl who was working the drive-through window today was the same one who had given me grief the last time I came to the drive-through and only ordered a cookie, because I didn't order anything else. No need to judge people when they just want a cookie.And I gave the "atmosphere" score a 4 because it nearly always smells like cinnamon rolls here, and that's a REALLY nice smell. (Aside from that, though, the interior at your typical Kneaders is folksy and plain -- although I've never been inside the Logan location -- and the drive-through at the Logan one is weirdly cramped.)Kneaders' deserts are great; too bad the rest of the food isn't nearly as good.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Cookies
I don't normally write reviews but since this situation has occurred not once or even 2 or 3 times, but almost every time I have gone into the North Logan Kneaders, I felt inclined to warn others. Yesterday was national Pie day and I thought I would stop in and pick up a pie to bring to my staff. I went into Kneaders about 8:30 in the morning. There was a small group of people in the dining area and NO ONE in the drive through. I stood at the register for 8 minutes. I had 3 different staff look at me but not one person acknowledged my presence. They continued to do what they were doing. One person (who seemed like she was possibly in charge) looked me straight in the eye, then looked down and continued what she was doing. One staff even refilled their mug. No hello, I'll be right with you or I'm sorry we are really busy I'll be with you as soon as I can...NOTHING. After 9 minutes of standing there and being ignored, I walked out. As I said before, this is not an isolated experience but almost an every occurrence experience. I have never experienced this at any other Kneaders, which is why I have continued to go back, because I love Kneaders!!! But I will never be visiting their establishment again.
Atmosphere: 2
Food: 4
Service: 1
Why 4 stars instead of 5? Well, it's hard to beat Kneaders French toast! This location had 27 mins to make make my food from the time I ordered from home until I got there. Yet I still had to wait 7 additional mins for my food. If you need that extra 7 mins, just change up the available time. I would have waited another 7 mins until I left from home. Also, I ordered scrambled eggs from several different Kneaders, this is the first time they had onions in them. Not a huge deal, but I don't like onions.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chunky Cinnamon French Toast
Another wonderful experience at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
We love their mgr
Atmosphere: 5
Food: 5
Service: 5
We've gone to kneaders in Lehi and Orem for years. But we've been disappointed by the Logan one. We went once and the pancake was doughy. Thought we'd give it another try last Saturday. It was busy, but we waited in line for 10 minutes got to the front and the guy ringing people up disappeared. We waited at least five minutes (with more people behind us) and then left. It wasn't worth the wait for what was looking like a less than great breakfast.
Atmosphere: 3
Food: 3
Service: 2
It was like they decided to mess with me out off all freaking days! Everyone was so nice EXCEPT for the girl that worked drive through this morning. I called a head monday AND this morning right when they opened to make sure they had carrot cake (so this should be freaking easy for them). THEN I come in drive through and the lady was SO RUDE! I went home SOBBING! I asked for the carrot cake, she said they didnt have any and recommended other flavors (which was nice) BUT THEN I told her I called a head earlier, the girl that answered said she checked for me and they had some, THIS GIRL I SWEAAAAAAR she said “Well you must have called the wrong store because we have been working all day (it was 7:30) and we havent had one phone call”. THERE IS NOT ANOTHER KNEADERS NEAR US! And so I checked the phone number and even called it, it rang for the LONGEST time so who the heck knows what happened there.SO I decided to try again at 4, I saw they where STOCKED with the cake (i was so happy wasnt gonna write a review) but then i saw the girl put in my bag a peppermint chocolate cake, which is whatever, a mistake who cares but it is very clear it isnt a carrot cake especially with the decor. I took out the cake and clarified with her in front of another employee if this was the carrot. She said yes, and the other employee just turned away (which is totally fine) but i was so exhausted of going back in forth with them all day for a stupid cake.I will not hate on the food, it is 10/10 (if they have it in stock which is a hit or miss but i understand since they are popular) but will never go to the logan one ever again.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Logan Utah: I called and asked it a specific cake was in stock, the reply was yes. When I got there they said they didn’t have it. Is that a ploy to get me come in with the hope I will make do with what you have? No
Service: 1
I didn't know that you have to wait 45 minutes to get bakery items, 4 brownies and 3 gingerbread boys. Three of the workers seemed to just be visiting. We're traveling through the area and encouraged the group to stop. Everyone is upset. I'm sorry I recommend this place. I won't be coming here for bakery items again.
Fasta service for a take out. I had a salad and portion was pretty generous. Half sandwich not bad but I expected more of it, they just put 3 spoons of mayo and meat. Bread is pretty good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Thai Chicken Salad
We ordered chicken noodle soup 40 minutes before closing for pickup I got to the store earlier then the estimated pickup time to be curtious to them because it was close to closing. Got home and realized we were handed a container of broth not a single noodle, piece of chicken, or vegetable in it. Please just say you are out and not make us pay for something you don't have. (Also got the window closed in my face rudely after saying thank you with no response)
Food: 1
Service: 1
Very authentic look and great decor. The staff did an excellent job with the limited workers they had for the demand. I was impressed they handled our huge order with so many during lunch time. The food was delicious.
Atmosphere: 5
Food: 5
Service: 5