Your hours say 7pm, but you are closed at 5:35pm, and then are rude about it when i ask. I will never eat here again, and recommend others don't as well. This is not the first time the staff has been horribly rude.
JosueSTEPPZ Garcia
Used to enjoy this place but quantity and quality started getting lower rather then higher for the price change and my recent visit consisted of the cashier lady taking my order wrong and charging me more for it not sure where I go to get my money back.
Alef Kuhl
They put much less food ? if you ask without any sides and CHARGE EXTRA ? No wonder why this has more 1 star reviews than anything else
bre walker
We needed a quick lunch and decided to try this place. Money and time wasted. We both forced a couple of bites down and ended up just throwing it all away. The “vegetables” is actually just cabbage. They put no sauce on it, just some weird oil. So your food is just covered in oil. I feel sick already. Also, they definitely aren’t following health code with how they are using the same spatulas to touch raw meats. Place probably should be shut down.
Alex W.
Absolutely disgusting Saw the long line and decided to give this place a chance. DO NOT eat here
McKell Karrr
I watched the guy cooking the meat cross contaminate the chicken multiple times. He’s cooking the meat, he takes the spatula and grabs a huge pile of raw chicken with them, puts it right next to the cooked meat, spreads the raw meat out and starts serving the cooked meat with the same spatula. Plus the food itself was not good. The sauce tastes like pure oil. Would not recommend!
Flynn Mckay
This restaurant is the one I like best. I eat in plenty of restaurants but to this restaurant I go the most. The stuff is very receptive and the cooking they offer is so fresh and tasty. I am always happy to have a decent meal here. I recommend this place with pleasure.
Siobhan Egan
Wait...I though Osaka was going to be really yummy. My husband and I went on Friday and the line was long but turns out that doesn't mean the foods good. The employees were very nice obviously but the food was as bland as it comes. I had the chicken teriyaki and the sauce they pour over is flavorless oil.. not salty.. not sweet :( my husband had the salmon which was cooked fine but overall this place totally broke my heart. We paid nearly 25$ for a meal where we took two bites and threw away. I wish I had better things to say but this was a no from me dog.
Timmy D.
The food quality and flavors has slowly been declining. I've been eating here for many years and it's an obvious change in either ownership and cooks. I do love the flavors of the teriyaki chicken, rice and vegetables, And something about it keeps me coming back, even with the drop in quality......maybe it's because I really enjoyed eating it as a little kid. Service (Almost dropped it down to 2 stars for this): Is not so good. For a food vendor that cooks directly in front of customers, they need to hire cooks that also have customer service experience.
Ann C.
Got the shrimp teriyaki with white rice and vegetables. I was horrified to discover the vegetables were just a bed of bland cabbage with rice enough for two people. The shrimps was ok but for $10, it was very lackluster and low-quality. Now I understand the lines at panda across the food court.
GROSS GROSS GROSS! I had a dead fly cooked in my food stuck to my shrimp. Took it to the counter the worker insisted it wasn’t from them. But yet the fly was in the sauce. No customer service ever! So rude! Didn’t even offer to refund my money or say sorry NOTHING! But he was quick to take my plate from me and my receipt. So no one could see.
Anthony Berryman
The cashier was standing around on his phone. They messed up my order and gave me rice instead of noodles. Then half my food fell out of the box on the counter when the cook pushed the open cardboard container at me. There's also no utensils around so you have to bring your own.
Matt Sanchez
Vegetarian platter consists of cabbage. That’s it. Mushrooms were EXTRA.. what?!? Chicken was very fatty and mostly gristle. It was hot off the grill which was nice but I won’t be coming back. Food was very sub par and the cooks and service didn’t seem to care.
Gemini U.
This is the best Osaka Japan in the valley. They are inside fashion place mall. It can be a pain for parking, and having to walk through the mall to get here, but worth it. I ordered the Chicken Teriyaki @$7.41 + tax. It came with plenty of rice, vegetables, and a large serving of chicken. I elected to have extra teriyaki sauce which makes the dish juicier. You won't go hungry ordering from here. Service is fast, and efficient but not necessarily friendly. Of all of the restaurants in the food court, this is my go to. Location is temporary closed because of Covid-19.
Hasly Mazo
Worst customer service ever rude staff and they talk to you like they hate their job 0/10 never coming back here
Your hours say 7pm, but you are closed at 5:35pm, and then are rude about it when i ask. I will never eat here again, and recommend others don't as well. This is not the first time the staff has been horribly rude.
Used to enjoy this place but quantity and quality started getting lower rather then higher for the price change and my recent visit consisted of the cashier lady taking my order wrong and charging me more for it not sure where I go to get my money back.
They put much less food ? if you ask without any sides and CHARGE EXTRA ? No wonder why this has more 1 star reviews than anything else
We needed a quick lunch and decided to try this place. Money and time wasted. We both forced a couple of bites down and ended up just throwing it all away. The “vegetables” is actually just cabbage. They put no sauce on it, just some weird oil. So your food is just covered in oil. I feel sick already. Also, they definitely aren’t following health code with how they are using the same spatulas to touch raw meats. Place probably should be shut down.
Absolutely disgusting Saw the long line and decided to give this place a chance. DO NOT eat here
I watched the guy cooking the meat cross contaminate the chicken multiple times. He’s cooking the meat, he takes the spatula and grabs a huge pile of raw chicken with them, puts it right next to the cooked meat, spreads the raw meat out and starts serving the cooked meat with the same spatula. Plus the food itself was not good. The sauce tastes like pure oil. Would not recommend!
This restaurant is the one I like best. I eat in plenty of restaurants but to this restaurant I go the most. The stuff is very receptive and the cooking they offer is so fresh and tasty. I am always happy to have a decent meal here. I recommend this place with pleasure.
Wait...I though Osaka was going to be really yummy. My husband and I went on Friday and the line was long but turns out that doesn't mean the foods good. The employees were very nice obviously but the food was as bland as it comes. I had the chicken teriyaki and the sauce they pour over is flavorless oil.. not salty.. not sweet :( my husband had the salmon which was cooked fine but overall this place totally broke my heart. We paid nearly 25$ for a meal where we took two bites and threw away. I wish I had better things to say but this was a no from me dog.
The food quality and flavors has slowly been declining. I've been eating here for many years and it's an obvious change in either ownership and cooks. I do love the flavors of the teriyaki chicken, rice and vegetables, And something about it keeps me coming back, even with the drop in quality......maybe it's because I really enjoyed eating it as a little kid. Service (Almost dropped it down to 2 stars for this): Is not so good. For a food vendor that cooks directly in front of customers, they need to hire cooks that also have customer service experience.
Got the shrimp teriyaki with white rice and vegetables. I was horrified to discover the vegetables were just a bed of bland cabbage with rice enough for two people. The shrimps was ok but for $10, it was very lackluster and low-quality. Now I understand the lines at panda across the food court.
Restaurantji Recommends
GROSS GROSS GROSS! I had a dead fly cooked in my food stuck to my shrimp. Took it to the counter the worker insisted it wasn’t from them. But yet the fly was in the sauce. No customer service ever! So rude! Didn’t even offer to refund my money or say sorry NOTHING! But he was quick to take my plate from me and my receipt. So no one could see.
The cashier was standing around on his phone. They messed up my order and gave me rice instead of noodles. Then half my food fell out of the box on the counter when the cook pushed the open cardboard container at me. There's also no utensils around so you have to bring your own.
Vegetarian platter consists of cabbage. That’s it. Mushrooms were EXTRA.. what?!? Chicken was very fatty and mostly gristle. It was hot off the grill which was nice but I won’t be coming back. Food was very sub par and the cooks and service didn’t seem to care.
This is the best Osaka Japan in the valley. They are inside fashion place mall. It can be a pain for parking, and having to walk through the mall to get here, but worth it. I ordered the Chicken Teriyaki @$7.41 + tax. It came with plenty of rice, vegetables, and a large serving of chicken. I elected to have extra teriyaki sauce which makes the dish juicier. You won't go hungry ordering from here. Service is fast, and efficient but not necessarily friendly. Of all of the restaurants in the food court, this is my go to. Location is temporary closed because of Covid-19.
Worst customer service ever rude staff and they talk to you like they hate their job 0/10 never coming back here