The worker Natalie gave terrible service at the cash register. Giving attitude from the moment she grabbed our food and saying “can I make a suggestion” in an attitude and rude way as well. I’d like to make a suggestion and tell her to check her attitude before serving people that were just trying to have a nice day, eat and go. If she’s having such a bad day then she can just say that. Or just treat other people with kindness.
Food: 4
Service: 1
Aaron
Noodles, greens, and spring rolls are vegan. More vegan options please, yum!
Atmosphere: 1
Food: 3
Service: 2
Brennon Rasmussen
Good food, blatantly rude employees.The cashier was creepily complementing the guy in front of me on his physique, “Do you work out? You look buff.” Collected my mobile order that was sealed and didn’t feel or see a fork in the bag, so I returned to the counter to get a fork and she was short and irritable for me even asking. “CAN I HELP YOU. IN YOUR Bag.” *eyeroll* This sad woman only looking to make the next built man in line uncomfortable rather than serving her frozen Chinese delicacies with a smile.
Atmosphere: 2
Food: 4
Service: 2
TIM Holt
I mean you can’t beat the orange chicken. They didForget my egg roll but they made it right customer service top notch.
Atmosphere: 5
Food: 5
Service: 5
Lesieli h.
I had a really great server named Natalie! She was so sweet and very polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Ali Sarijlou
Shorted me on my entree so I spoke up. Lady got super iritated and started being super rude. Horrible customer service. Not impressed by the staff at all.
Atmosphere: 4
Food: 4
Service: 1
Lena Marie
I've been coming to this mall location for years. The food is good sometimes, but today I found something gross. I was pouring out my drink cup and found a small foreign object inside my drink!!I don't know what it is, it looks like a string or a small ripped cord. It was gross. I'm so creeped out.Yuck I still feel nauseous.I think I'll stop going out to eat for a long time.Check your food and drinks to make sure there's nothing in them.I'll post photos of what I found.
Atmosphere: 2
Food: 1
Service: 1
Donald Cummings
Fresh food great people! I love this location. The people are always nice and there's lots of seating.Kid-friendliness: My grandkids love the Chowmein!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijingbeef Grilledchicken with Vegetable and Chowmien, Sesame Chicken
michael campbell
Under new management. Kim is awesome. I've been to a lot of panda expresses and this one had not only the best service but the food quality was just as good. I'll be going back!!
Atmosphere: 5
Food: 5
Service: 5
kimberly Mitchell
Vegetarian options: Half my family is vegetarian and we can all get something we love.Dietary restrictions: Great options for comfort food and lots of variety.Parking: Many spots available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijingbeef Grilledchicken with Vegetable and Chowmien, Sesame Chicken
Erick at the register was awesome! Polite, friendly, and super helpful! Everyone was moving quickly, so service was fast, even with the line. The food tasted good, was kept pretty well stocked, and the area looked like it was kept clean. Nice job, guys!
Atmosphere: 5
Food: 5
Service: 5
Matthew Salter
I’m a Realtor around the corner from this location. I popped into this mall to grab a Christmas present and got lunch while I was here. Food was so so good and fresh.Parking: At the mall tons of parking all aroundWheelchair accessibility: In the mall so they have ramps and no stairs
Atmosphere: 5
Food: 5
Service: 5
Abbi Bowman
this panda location has the worst customer service. i literally just approached the cashier and went to say hi i have a pickup order when she cut me off and yelled “ i know! is this you?” and showed me the ticket with my name on it. as an employee at this mall i know it can be stressful when busy but it’s not ok to talk to your customers like that or have that much of an attitude. i won’t be back to this location.
Atmosphere: 1
Food: 2
Service: 1
Jose Martinez
Nice people, good food, decent
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Beijingbeef Grilledchicken with Vegetable and Chowmien
Kayden Thuernagle
I went in today to pick up my mobile order, because I work here at the mall, and the fried rice always tastes not salty or cooked so I use soy sauce but they never give me enough. So when I got my order I asked for more soy sauce, and basically told me no, that she put enough there. And I said well I wanted a few more, and the other worker just told her to give it to me. And she said some stuff abt not giving me anymore soy sauce. Like what the heck! I even tipped on my order and now I wish I didn’t. Really bad service like I’m even debating on ever going there again. Please fix this
The worker Natalie gave terrible service at the cash register. Giving attitude from the moment she grabbed our food and saying “can I make a suggestion” in an attitude and rude way as well. I’d like to make a suggestion and tell her to check her attitude before serving people that were just trying to have a nice day, eat and go. If she’s having such a bad day then she can just say that. Or just treat other people with kindness.
Food: 4
Service: 1
Noodles, greens, and spring rolls are vegan. More vegan options please, yum!
Atmosphere: 1
Food: 3
Service: 2
Good food, blatantly rude employees.The cashier was creepily complementing the guy in front of me on his physique, “Do you work out? You look buff.” Collected my mobile order that was sealed and didn’t feel or see a fork in the bag, so I returned to the counter to get a fork and she was short and irritable for me even asking. “CAN I HELP YOU. IN YOUR Bag.” *eyeroll* This sad woman only looking to make the next built man in line uncomfortable rather than serving her frozen Chinese delicacies with a smile.
Atmosphere: 2
Food: 4
Service: 2
I mean you can’t beat the orange chicken. They didForget my egg roll but they made it right customer service top notch.
Atmosphere: 5
Food: 5
Service: 5
I had a really great server named Natalie! She was so sweet and very polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Shorted me on my entree so I spoke up. Lady got super iritated and started being super rude. Horrible customer service. Not impressed by the staff at all.
Atmosphere: 4
Food: 4
Service: 1
I've been coming to this mall location for years. The food is good sometimes, but today I found something gross. I was pouring out my drink cup and found a small foreign object inside my drink!!I don't know what it is, it looks like a string or a small ripped cord. It was gross. I'm so creeped out.Yuck I still feel nauseous.I think I'll stop going out to eat for a long time.Check your food and drinks to make sure there's nothing in them.I'll post photos of what I found.
Atmosphere: 2
Food: 1
Service: 1
Fresh food great people! I love this location. The people are always nice and there's lots of seating.Kid-friendliness: My grandkids love the Chowmein!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijingbeef Grilledchicken with Vegetable and Chowmien, Sesame Chicken
Under new management. Kim is awesome. I've been to a lot of panda expresses and this one had not only the best service but the food quality was just as good. I'll be going back!!
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Half my family is vegetarian and we can all get something we love.Dietary restrictions: Great options for comfort food and lots of variety.Parking: Many spots available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijingbeef Grilledchicken with Vegetable and Chowmien, Sesame Chicken
Restaurantji Recommends
Erick at the register was awesome! Polite, friendly, and super helpful! Everyone was moving quickly, so service was fast, even with the line. The food tasted good, was kept pretty well stocked, and the area looked like it was kept clean. Nice job, guys!
Atmosphere: 5
Food: 5
Service: 5
I’m a Realtor around the corner from this location. I popped into this mall to grab a Christmas present and got lunch while I was here. Food was so so good and fresh.Parking: At the mall tons of parking all aroundWheelchair accessibility: In the mall so they have ramps and no stairs
Atmosphere: 5
Food: 5
Service: 5
this panda location has the worst customer service. i literally just approached the cashier and went to say hi i have a pickup order when she cut me off and yelled “ i know! is this you?” and showed me the ticket with my name on it. as an employee at this mall i know it can be stressful when busy but it’s not ok to talk to your customers like that or have that much of an attitude. i won’t be back to this location.
Atmosphere: 1
Food: 2
Service: 1
Nice people, good food, decent
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Beijingbeef Grilledchicken with Vegetable and Chowmien
I went in today to pick up my mobile order, because I work here at the mall, and the fried rice always tastes not salty or cooked so I use soy sauce but they never give me enough. So when I got my order I asked for more soy sauce, and basically told me no, that she put enough there. And I said well I wanted a few more, and the other worker just told her to give it to me. And she said some stuff abt not giving me anymore soy sauce. Like what the heck! I even tipped on my order and now I wish I didn’t. Really bad service like I’m even debating on ever going there again. Please fix this
Atmosphere: 2
Food: 1
Service: 1