Myself and a few of my friends were just ordering ice cream at this location around 2:15 on April 13th. I took a couple bites of my ice cream and decided I did not want it (just didn’t taste right). The employee took my cup to the manager and he instructed her to put it back in the container. I’m completely disgusted by how unhygienic that was and will never come here again.
Food: 1
Service: 1
Kristina Bishop
Crazy wait in line on a Friday night but the Chocolate Devotion was worth it! I also enjoyed watching them mash it all together on the cold plates!
Atmosphere: 5
Food: 5
Service: 5
Thomas W
I haven't had a bad experience here
Atmosphere: 5
Food: 5
Service: 5
Ben Neve
Probably the best location for a cold stone and chocolate shop, right in the smack dab middle of the historic section of 25th street. Staff were nice and mixed in the chocolate brownie like Chef Ramsey, with lots of fancy motions that likely added to the flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Devotion, Cold Stone
Mill House Media
Very friendly staff with a nice clean location! Nice place to stop on 25th! Also love the selection of chocolates and sweets in addition to the ice cream.
Atmosphere: 5
Food: 5
Service: 5
Ember Taylor
Their Midnight Delight has become our staple ice cream cake for all of our birthday party's. We got the biggest cake they offer and had more than enough to go around for a party of 30. I love that they offer candles at their store! Came in handy, in a crunch! My go to cake spot. Everyone loves this cake!
Hana K.
Ice cream is good, service was terrible. Went with two friends on 10/18 after work around 6. There were three workers and only a couple ahead of us. They never acknowledged us and took them 15 minutes to make the couple's order and then had us wait another 7-8 minutes before finally saying "what can I get you" (Not even a "sorry for the wait" or a "hello! We will get to you as soon as we can" before this 22-23 min wait. It was pretty ridiculous. I've worked at Coldstone before and customer service used to be a big emphasis but maybe not now in 2023....Don't care to come back here again! Go to the other ice cream spots.
Speirs Fonnesbeck
Excellent ice cream, and great service. The employees when I went were awesome, especially Jaydin K. (Who was patient with those of us new to Coldstone, and was still efficient too). I highly recommend.
Jessica Williams
This place is the best! Excellent place to get a birthday cake or really ice cream on any occasion!!
Henry Wilson
Good service, not busy. More sitting space than other locations.
Myself and a few of my friends were just ordering ice cream at this location around 2:15 on April 13th. I took a couple bites of my ice cream and decided I did not want it (just didn’t taste right). The employee took my cup to the manager and he instructed her to put it back in the container. I’m completely disgusted by how unhygienic that was and will never come here again.
Food: 1
Service: 1
Crazy wait in line on a Friday night but the Chocolate Devotion was worth it! I also enjoyed watching them mash it all together on the cold plates!
Atmosphere: 5
Food: 5
Service: 5
I haven't had a bad experience here
Atmosphere: 5
Food: 5
Service: 5
Probably the best location for a cold stone and chocolate shop, right in the smack dab middle of the historic section of 25th street. Staff were nice and mixed in the chocolate brownie like Chef Ramsey, with lots of fancy motions that likely added to the flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Devotion, Cold Stone
Very friendly staff with a nice clean location! Nice place to stop on 25th! Also love the selection of chocolates and sweets in addition to the ice cream.
Atmosphere: 5
Food: 5
Service: 5
Their Midnight Delight has become our staple ice cream cake for all of our birthday party's. We got the biggest cake they offer and had more than enough to go around for a party of 30. I love that they offer candles at their store! Came in handy, in a crunch! My go to cake spot. Everyone loves this cake!
Ice cream is good, service was terrible. Went with two friends on 10/18 after work around 6. There were three workers and only a couple ahead of us. They never acknowledged us and took them 15 minutes to make the couple's order and then had us wait another 7-8 minutes before finally saying "what can I get you" (Not even a "sorry for the wait" or a "hello! We will get to you as soon as we can" before this 22-23 min wait. It was pretty ridiculous. I've worked at Coldstone before and customer service used to be a big emphasis but maybe not now in 2023....Don't care to come back here again! Go to the other ice cream spots.
Excellent ice cream, and great service. The employees when I went were awesome, especially Jaydin K. (Who was patient with those of us new to Coldstone, and was still efficient too). I highly recommend.
This place is the best! Excellent place to get a birthday cake or really ice cream on any occasion!!
Good service, not busy. More sitting space than other locations.
Restaurantji Recommends
Great customer service. Cake ordered and can't wait to try.
Ice creamy place on cold stone, the usual ;-)
Great place to eat ice cream and catch some Pokemon.
Always a fun place for family ice cream dates. Sometimes it's a wait but it's well worth it! Love there ice cream cakes as well.
Patient staff, clean environment, great flavors, but the service was a little slow