I went in to grab some dinner, the staff was very friendly and I was on my way in less than 10 minutes.
Atmosphere: 5
Food: 5
Service: 5
Matthew Barker
Good enough that I've been back time and time again. Even the gluten-free crust was great when we ordered it, best I've had anywhere.
Atmosphere: 3
Food: 4
Service: 4
Dahlen Langston
Placed order 7 hours ahead of time and they hadn’t even started preparing my order until I walked in at pickup time. Very inconvenient and eliminates the point of ordering ahead to have dinner ready for family after work.
Food: 4
Service: 1
mkmDell
This location, 1269 Wall Ave Unit B-2, Ogden UT is to be avoided. Bad bad employees and absent manager. They do not care at this location. Pizza would be good if they would make it as you request. Online orders are not given due care. I hate hate hate onions on pizza. At this Ogden location they simply will not take the care to prepare online orders properly. They just make the stuffed pizza any way they want as you generally don't check inside till you cook and cut it. Maybe because I do not like to tip the full 15% or 20% the online checkout or in store payment machine defaults to? Maybe that's it. The near mandatory automated tip of 15% is too much. So I add a dollar and round up the change. So this apparently is not enough for them to make the order right. Why do we have to tip anyway? Only way to get pizza right is to watch them make it in store. If they do it right...then give them at tip. That would be fair. But taking home a badly made pizza is not worth the money, much less a tip for the trip, time, money and insult. Costco is the way to go for pizza IMHO.
Atmosphere: 2
Food: 2
Service: 1
Michele Domsky Zeitler
The gal was clueless as to what thick crust was and she asked me to describe what it looked like. Really?? Wowsers!!!
Tommie Turgeon
I came into the store on 12th street and wall on the 15th of January 2024. We came in at 6:59 and they were closing early due to being very short staffed! The staff was extremely friendly and professional. We told them we could go somewhere else and let them close up but they insisted on helping us with our order. They helped us out a lot! I went in thinking they were open longer and felt really bad that we kept them longer, but they were very accommodating and helpful. I seriously appreciate all of their help. And I would very highly recommend you going to this papa Murphy and eating at this location or just picking up from there! They are extremely friendly, helpful, and very quick to serve you! Thank you to the people there tonight! I hope you know how much it was appreciated!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza Baking Required, Take and Bake Pan Pizza, Chicken Bacon Artichoke, Hawaiian, Cinnamon Monkey Bread, Garlic Monkey Bread
Tayton Madsen
They were short staffed (12 street and wall) and closing early we show up right before the time they were closing and they were more than happy to take care of us and do our order. The order was done right and delicious! For sure will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Candice Allred
Someone that orders food 15 minutes after me, should not receive their food before me. Pretty sure they lost my order and didn't want to own up to it.
Ilene Cooper Crowell
We ordered Garlic Monkey Bread & Cinnamon Monkey bread. I got in the car & realize the marinara sauce isn't there. I go back in & ask for it. They say," didn't you get any?" We get home & realize the frosting for the Cinnamon bread isn't in the package either. They acted like I should of known to grab them. It's a new product & the first time we ordered it. The employees should of put it all together. We are very unhappy with the whole experience.
Atmosphere: 1
Food: 5
Service: 1
sharon w
I ordered online. Large cowboy, regular crust. After picking it up & driving home & putting in the oven - I pulled it out to eat & it looked different than usual. Closer inspection showed that they did thin crust. We were hungry so we ate but didn’t enjoy the hard crust. I called & the person on the phone actually said if I would bring it back she would make another one. I was shocked & asked if she was kidding! No. She asked what I would like. I told her a credit. She said she would give me a 50% credit off our next order……she would write it on paper & keep it at the register. Ridiculous.
Over an hour late and very unorganized. The worst experience
Atmosphere: 1
Food: 1
Service: 1
Nomi Thomas
If I could give 0 stars I would they messed up our order leaving toppings off and when I called them they asked me if I opened it which I had and realized it was missing. I asked if they could remake it for another day store manager Danielle or Daniella told me they will not remake it for us to pick up tomorrow or next week and they will be closed before we are able to make it back.... I drove from 3 cities away to this location. I asked for corporates number store manager said "I don't have it" she needs to be fired she doesn't know things managers need to know and obviously doesn't know how to manage a store its a pizza YOU GUY'S messed up but you can't remake it when you aren't closing to fix your mistake? Pathetic. Never go to the 12th St Papa Murphy's.
Atmosphere: 1
Food: 1
Service: 1
Danielle R.
This location is the best!! Crew is friendly. Very fast at making pizzas. Pricing is good
Brikley Whitlock
place an online order said it would be ready 30mins great. got there pizza was ready, went to pay and she could get computer to work so than she move to a different one that was frozen she went and restarted and call someone by this time it's been 30 mins in store.. they said go online place order and pay that way great online says to call the store.but the payment systems was down can't pay online or in store they said come back in 4 hours we will put your pizza in the frig.i said i have pick up kids in 25 mins daycare. i don't even live in ogden can you take my card info and number and run it.. than i ask is there a mgn no we don't have one. she like we can't take your card and another staff like we do all time..
Atmosphere: 1
Service: 1
Donna Bragg
Went there, they messed up the order, and we had them change it. Then we got home, and they hid all the ( No Onions) we said in the order. If you don't care or have allergies, this is not a problem. I our case, it was a problem, and we just threw it away. $30 bucks down the drain. Didn't get either pizza right. Just make your own it is cheaper, and you'll get it right.
I went in to grab some dinner, the staff was very friendly and I was on my way in less than 10 minutes.
Atmosphere: 5
Food: 5
Service: 5
Good enough that I've been back time and time again. Even the gluten-free crust was great when we ordered it, best I've had anywhere.
Atmosphere: 3
Food: 4
Service: 4
Placed order 7 hours ahead of time and they hadn’t even started preparing my order until I walked in at pickup time. Very inconvenient and eliminates the point of ordering ahead to have dinner ready for family after work.
Food: 4
Service: 1
This location, 1269 Wall Ave Unit B-2, Ogden UT is to be avoided. Bad bad employees and absent manager. They do not care at this location. Pizza would be good if they would make it as you request. Online orders are not given due care. I hate hate hate onions on pizza. At this Ogden location they simply will not take the care to prepare online orders properly. They just make the stuffed pizza any way they want as you generally don't check inside till you cook and cut it. Maybe because I do not like to tip the full 15% or 20% the online checkout or in store payment machine defaults to? Maybe that's it. The near mandatory automated tip of 15% is too much. So I add a dollar and round up the change. So this apparently is not enough for them to make the order right. Why do we have to tip anyway? Only way to get pizza right is to watch them make it in store. If they do it right...then give them at tip. That would be fair. But taking home a badly made pizza is not worth the money, much less a tip for the trip, time, money and insult. Costco is the way to go for pizza IMHO.
Atmosphere: 2
Food: 2
Service: 1
The gal was clueless as to what thick crust was and she asked me to describe what it looked like. Really?? Wowsers!!!
I came into the store on 12th street and wall on the 15th of January 2024. We came in at 6:59 and they were closing early due to being very short staffed! The staff was extremely friendly and professional. We told them we could go somewhere else and let them close up but they insisted on helping us with our order. They helped us out a lot! I went in thinking they were open longer and felt really bad that we kept them longer, but they were very accommodating and helpful. I seriously appreciate all of their help. And I would very highly recommend you going to this papa Murphy and eating at this location or just picking up from there! They are extremely friendly, helpful, and very quick to serve you! Thank you to the people there tonight! I hope you know how much it was appreciated!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza Baking Required, Take and Bake Pan Pizza, Chicken Bacon Artichoke, Hawaiian, Cinnamon Monkey Bread, Garlic Monkey Bread
They were short staffed (12 street and wall) and closing early we show up right before the time they were closing and they were more than happy to take care of us and do our order. The order was done right and delicious! For sure will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Someone that orders food 15 minutes after me, should not receive their food before me. Pretty sure they lost my order and didn't want to own up to it.
We ordered Garlic Monkey Bread & Cinnamon Monkey bread. I got in the car & realize the marinara sauce isn't there. I go back in & ask for it. They say," didn't you get any?" We get home & realize the frosting for the Cinnamon bread isn't in the package either. They acted like I should of known to grab them. It's a new product & the first time we ordered it. The employees should of put it all together. We are very unhappy with the whole experience.
Atmosphere: 1
Food: 5
Service: 1
I ordered online. Large cowboy, regular crust. After picking it up & driving home & putting in the oven - I pulled it out to eat & it looked different than usual. Closer inspection showed that they did thin crust. We were hungry so we ate but didn’t enjoy the hard crust. I called & the person on the phone actually said if I would bring it back she would make another one. I was shocked & asked if she was kidding! No. She asked what I would like. I told her a credit. She said she would give me a 50% credit off our next order……she would write it on paper & keep it at the register. Ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Over an hour late and very unorganized. The worst experience
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would they messed up our order leaving toppings off and when I called them they asked me if I opened it which I had and realized it was missing. I asked if they could remake it for another day store manager Danielle or Daniella told me they will not remake it for us to pick up tomorrow or next week and they will be closed before we are able to make it back.... I drove from 3 cities away to this location. I asked for corporates number store manager said "I don't have it" she needs to be fired she doesn't know things managers need to know and obviously doesn't know how to manage a store its a pizza YOU GUY'S messed up but you can't remake it when you aren't closing to fix your mistake? Pathetic. Never go to the 12th St Papa Murphy's.
Atmosphere: 1
Food: 1
Service: 1
This location is the best!! Crew is friendly. Very fast at making pizzas. Pricing is good
place an online order said it would be ready 30mins great. got there pizza was ready, went to pay and she could get computer to work so than she move to a different one that was frozen she went and restarted and call someone by this time it's been 30 mins in store.. they said go online place order and pay that way great online says to call the store.but the payment systems was down can't pay online or in store they said come back in 4 hours we will put your pizza in the frig.i said i have pick up kids in 25 mins daycare. i don't even live in ogden can you take my card info and number and run it.. than i ask is there a mgn no we don't have one. she like we can't take your card and another staff like we do all time..
Atmosphere: 1
Service: 1
Went there, they messed up the order, and we had them change it. Then we got home, and they hid all the ( No Onions) we said in the order. If you don't care or have allergies, this is not a problem. I our case, it was a problem, and we just threw it away. $30 bucks down the drain. Didn't get either pizza right. Just make your own it is cheaper, and you'll get it right.
Atmosphere: 1
Food: 1
Service: 1