Taco Bell

Pilot Travel Center, 1670 W 12th St #294, Ogden
(801) 731-2088

Recent Reviews

Brittani Bowden

I get off work at 2am, and every single time I've visited this location, they're out of half their menu, OR (most recently) their grills are off so I couldn't order any hot food. Maybe just DON'T be a 24 hour location if you can't maintain service at all hours?

Ashley Sitz

Ordered beef chalupas, was given chicken that tastes like cat food. And it was served on a old hard shell. They forgot my taco, and gave one of us diet soda.

Atmosphere: 1

Food: 1

Service: 1

Jesse P

Great service, fizzy soda, and the level of quality you expect from a Taco Bell. I go out of my way to go to this Taco Bell instead of the one closer to where I live.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Crunchy Taco

EMILY AURICH

HORRIBLE customer service. Very unkind people working the drive thru. Definitely won’t be back.

Atmosphere: 1

Food: 1

Service: 1

R Ethan S. Kelly

(NOV 2023)thought Id give this place another shot and I wish I hadn't all my food was cold and stale again, management please fix this!!!!!(November 2019)Absolutely pathetic, I've never been more dissapointed with any fast food restaurant the Pilot and Taco Bell need to find another manger and a whole new crew staff were rude food was poorly put together, cold and stale. I will probably never return to this full station again and definitely not be getting food from there

KURT WOHLGEMUTH

Anthony was awesome, got my order taken, was super friendly, and went above and beyond with his service. I don't normally leave reviews for fast food restaurants, but I wanted to highlight him, he deserves a raise!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crunchwrap

Heather Holiday

For being Taco Bell on weeknight I’m going to give this location 5 stars. The cashier and staff was friendly, food was Taco Bell fresh decent and correct. They have 5 different kinds of sauces these days. Cool beans! What can you ask for these days? Just grateful for a hot meal and thank you for providing for the truckers.

Atmosphere: 5

Food: 5

Service: 5

Google user

For being Taco Bell on weeknight I’m going to give this location 5 stars. The cashier and staff was friendly, food was Taco Bell fresh decent and correct. They have 5 different kinds of sauces these days. Cool beans! What can you ask for these days? Just grateful for a hot meal and thank you for providing for the truckers.

Lou Places

I'm here, right now, there is one single solitary employee; she's cooking and taking orders while maintaining sanitation and cleanliness.And she's doing it with a smile and courtesy.This girl deserves a raise.

DaNeil Bybee

Ordered crunchy tacos tonight and realized after we had driven through the drive thru that our taco shells were RANCID!!! I TRIED TO CALL TWICE BUT NO ONE WOULD PICK UP THEIR PHONE!!!

Atmosphere: 3

Food: 1

Service: 1

Common Ground

Worst service imaginable! Asked for the manager multiple times only to wait, finally Kelsie comes to the window after they had missed my order and not made it properly and I was told to come back, they failed to document me as a customer. Very rude at the window and the girl on the headset was also very distracted and all over the place. I wouldn't go back there if I had too. For taco Bell's remake policy and customer policy that they pride themselves on and have written in multiple restaurants, this place doesn't care or give any concerns for their customers or the quality of services they provide their customers one bit. Not only was I going to get my order replaced but I was ordering additional food. It was 2 simple bean burrito to be replaced. Ridiculous! So I ended up cancelling my order and now I'm taking time out of my busy schedule to write a review. Very unhappy with the way I was treated at this restaurant.

Joel McGee

It's taco bell, nothing more nothing less. It deserves a well earned 4 rating with 3/5 average. This is only imo of course, based mostly on the quality of food and friendliness of

Atmosphere: 3

Food: 3

Service: 3

Kat M

They are open 24 7. It's in a gas station. Short staff but they all try to do their best to serve everyone in a fast manner

Kate E

They are open 24 7. It's in a gas station. Short staff but they all try to do their best to serve everyone in a fast manner

Zachariah Simons

Lady that took my card guy over the intercom very rude and then no meat or hardly anything on my tacos and Half the order was not in the bag

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