KFC

1034 S University Ave, Provo
(801) 373-1363

Recent Reviews

glen shaw

Do not buy from them they literally steal from you.

Atmosphere: 1

Food: 1

Service: 1

Mike Marshall

Not sure why I go here. The last three experiences were substandard, at best. Horrible service, waited 2-3 minutes to get helped, ordered ahead, and still wasn't ready when I got there. Last time I ordered, when I got it, it was cold. I'm pretty much done with KFC as a whole anyway.

Atmosphere: 2

Food: 4

Service: 2

Ryan Cooley

Ordered on DoorDash and after and hour I never got my food and they told the Dasher that it was already delivered……so why was the Dasher there??? So unintelligent and inconsiderate. Wouldn’t make the meal and never got my food and never got a refund

Atmosphere: 1

Food: 1

Service: 1

Mark Jensen

We each ordered a mini swirl from the menu, but server said only size available was regular. Regular size was quite small and was not even to top of cup, even though they put a plastic extension on top. Tasted good, but not much ice cream.

Atmosphere: 4

Food: 2

Service: 3

Kade Pigg

I think they prep the entire day's food in the morning then keep it under the warmer all day. Also when did KFC get so damn expensive?

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Fries

Jerika vest

Barely talked, and they were not very friendly

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Floats

dale schmid

The biscuits are about half the size the entrees were half the size the chicken was dry and small in it I've been eating KFC for the last 30 years and I'll never buy there again it was the worst chicken I had at a 30 years at a KFC that was my favorite place to eat to

Andrew Heath

Good good, ok

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries, Papa Burger Combo, Floats, Country Fried Steak

Jerry Welker

I've been to probably over 20 different KFC's in my life. All over the country. And because I was visiting this restaurant around 3:00 PM I was expecting chicken not as fresh as usual. But wow! It was fresh, moist and delicious. Service was top notch. Restaurant was clean and organized. I will be back!

Atmosphere: 5

Food: 5

Service: 5

Mandi Rushton

Very poor communication and customer service. Told me they were "out of fry sauce" when I asked for some because I thought my meals came with fries. Instead of communicating the misunderstanding and allowing me to add to my order, the employees pulled me forwards to cheat the time system and rudely handed me the order without telling me there were no fries. Also charged me for a strawberry lemonade upcharge on both meals but didn't give me the correct drink.

Service: 1

Kris Barney

I ordered original recipe chicken, but what I was served was missing 7 or 8 of the original herbs and spices. We were the only people waiting to order, but it still took 10 minutes to get an employee to notice that we were there... and every table in the dining room was dirty, as well as the drink atation being a mess. Really not impressed.Parking: Half of the parking lot is empty because it is reserved for handicapped or food ordered on an app for delivery. I guess they don't want people to dine in any more.

Atmosphere: 2

Food: 3

Service: 2

Carrie Prince

I ordered a polar swirl and was given a cup less than half full. I asked for more ice cream and the Manager refused and was pretty upset that I wanted a refund.

Service: 1

Robert Metro

Customer service was terrible and the food was worse really disappointed for how expensive it

Atmosphere: 3

Food: 1

Service: 1

Katie Mitchell

All the chicken I got was burnt. Potatoes were fresh and good.

Atmosphere: 3

Food: 2

Service: 3

Matt Brewer

The fries are better than Chick-fil-A. The chicken is better than Chick-fil-A. Why do people even go to Chick-fil-A?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Chicken Sandwich

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