C or maybe D tierTried almost the entire menu and food was cold and just mid.
Atmosphere: 5
Food: 5
Service: 5
Jamisen Withroder
The entire experience at this location was miserable. First, I paid extra to add bacon onto my burger which I did not get. I ordered a med Cranberry slushy with a scoop of vanilla Ice cream blended in and only received a plain slushy with ice cream so no cranberry; just ice and vanilla ice cream. I also didn’t get any of the sauces I ordered, and no spoons or straws. The lady working there also had the rudest attitude for no reason, I wanted to go back and get some of the items remade since it wasn’t made right but decided not to because of her nasty attitude. I felt nervous going to her again and just decided to go home with wrong items that I paid for. I will never be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Emma Butler
I've been to this Sonic a few times and each time I've been disappointed. The food itself is good, but the wait time is insane. I wait at least 30 mins each time I go even if there are only a few cars in front of me. Last time I went I waited in line 10-15 minutes and the line didn't move at all, so I left the line and went to Chick Fil A instead and was in and out in no time. I wanted Sonic, but I will continue to give business to other restaurants because the wait time is not worth it.
Atmosphere: 2
Food: 4
Service: 1
Scott Draper
Had to update my review, there's a new employee here that's super rude for no reason, without any provocation. Very bad attitude
Service: 1
Connor Hemingway
YupSo good
Shalee Burnett
I love their food but their online order service is horrible. I placed an order and I waited over an hour and they kept saying that they haven’t received it, so then I called them and the person who answered the phone was completely rude and she didn’t even try to help.
Service: 1
Kedgerino
Top tier
Atmosphere: 5
Food: 4
Service: 4
Sean Hull
I've worked in places like this and I know how busy things can get, but this was beyond that. First off, it wasn't even that busy. We ordered through the app and waited more than 40 mins for our food. I had to press the button after the screen said the order was done and ask about it. Then the guy said, oh I can bring it out. The food was cold and the slushies were melted. Ridiculous incompetence.
Madison Sekiziyivu
Waited 45 minutes and saw maybe three people get their food. Left before I even got my food so I paid to sit in a parking lot
James Lloyd
I wish you guys bring back the chicken club toaster
I've never had issues with this location before until tonight. We ordered 2 drinks over the app we checked into a stall waited 30 minutes and nothing.. so we tried the button, no answer, tried calling them, they hung up. So we went through drive thru and the lady got mad at us and tried arguing with us for leaving the stall even though we were there for a half an hour waiting for them to even notice us.Terrible experience terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Catalina Lambert
Dominik is a freaking jerk. When my husband asked if the “Real Banana” shake had real bananas in it he responded all pissed “no, this is fast food.” In the past we’ve gotten banana shakes that had frozen bananas in it. Last time we ordered a banana shake they gave us a disgusting banana pudding-like shake. We already know this is a fast food place, Dominik. Regardless, if we have a question about the food you’re supposed to respond in a respectful manner. You’re getting paid for it. Can’t even imagine asking this person if something on the menu has something someone might be allergic to. He might scream at you through the microphone.
Atmosphere: 1
Food: 1
Service: 1
Alvaro Flores
We went with my family for a banana split and they didn't have any.
Atmosphere: 3
Food: 3
Service: 2
Cooper
I hate to stoop so low as to leave a review for a fast-food joint, but this location consistently provides extraordinarily bad service. Their night staff is always grumpy and short-tempered. They are especially talented in the art of getting my orders wrong. I've found it uncommon to actually get the same food that you order. It seems intentional. This last time, I ordered a brownie blast with extra brownie, and they gave me a vanilla shake with a single little piece of brownie, as if they are saying "screw you." The breakfast sandwich I ordered came with the contents of an entirely different sandwich. The order was taken correctly on my receipt, but deliberately prepared wrong. It's as if some of these employees are so upset about their situation, that they feel the need to take it out on the customers by intentionally giving offensive service. I don't trust the food served at this location any longer, as it genuinely seems like some people who work here are disgruntled enough to spit in my food.
Makenna LaTour
This sonic made me sad. I have been in the line for 45 minutes. I don't like the fact they are so slow
C or maybe D tierTried almost the entire menu and food was cold and just mid.
Atmosphere: 5
Food: 5
Service: 5
The entire experience at this location was miserable. First, I paid extra to add bacon onto my burger which I did not get. I ordered a med Cranberry slushy with a scoop of vanilla Ice cream blended in and only received a plain slushy with ice cream so no cranberry; just ice and vanilla ice cream. I also didn’t get any of the sauces I ordered, and no spoons or straws. The lady working there also had the rudest attitude for no reason, I wanted to go back and get some of the items remade since it wasn’t made right but decided not to because of her nasty attitude. I felt nervous going to her again and just decided to go home with wrong items that I paid for. I will never be coming here again.
Atmosphere: 1
Food: 1
Service: 1
I've been to this Sonic a few times and each time I've been disappointed. The food itself is good, but the wait time is insane. I wait at least 30 mins each time I go even if there are only a few cars in front of me. Last time I went I waited in line 10-15 minutes and the line didn't move at all, so I left the line and went to Chick Fil A instead and was in and out in no time. I wanted Sonic, but I will continue to give business to other restaurants because the wait time is not worth it.
Atmosphere: 2
Food: 4
Service: 1
Had to update my review, there's a new employee here that's super rude for no reason, without any provocation. Very bad attitude
Service: 1
YupSo good
I love their food but their online order service is horrible. I placed an order and I waited over an hour and they kept saying that they haven’t received it, so then I called them and the person who answered the phone was completely rude and she didn’t even try to help.
Service: 1
Top tier
Atmosphere: 5
Food: 4
Service: 4
I've worked in places like this and I know how busy things can get, but this was beyond that. First off, it wasn't even that busy. We ordered through the app and waited more than 40 mins for our food. I had to press the button after the screen said the order was done and ask about it. Then the guy said, oh I can bring it out. The food was cold and the slushies were melted. Ridiculous incompetence.
Waited 45 minutes and saw maybe three people get their food. Left before I even got my food so I paid to sit in a parking lot
I wish you guys bring back the chicken club toaster
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
Restaurantji Recommends
I've never had issues with this location before until tonight. We ordered 2 drinks over the app we checked into a stall waited 30 minutes and nothing.. so we tried the button, no answer, tried calling them, they hung up. So we went through drive thru and the lady got mad at us and tried arguing with us for leaving the stall even though we were there for a half an hour waiting for them to even notice us.Terrible experience terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Dominik is a freaking jerk. When my husband asked if the “Real Banana” shake had real bananas in it he responded all pissed “no, this is fast food.” In the past we’ve gotten banana shakes that had frozen bananas in it. Last time we ordered a banana shake they gave us a disgusting banana pudding-like shake. We already know this is a fast food place, Dominik. Regardless, if we have a question about the food you’re supposed to respond in a respectful manner. You’re getting paid for it. Can’t even imagine asking this person if something on the menu has something someone might be allergic to. He might scream at you through the microphone.
Atmosphere: 1
Food: 1
Service: 1
We went with my family for a banana split and they didn't have any.
Atmosphere: 3
Food: 3
Service: 2
I hate to stoop so low as to leave a review for a fast-food joint, but this location consistently provides extraordinarily bad service. Their night staff is always grumpy and short-tempered. They are especially talented in the art of getting my orders wrong. I've found it uncommon to actually get the same food that you order. It seems intentional. This last time, I ordered a brownie blast with extra brownie, and they gave me a vanilla shake with a single little piece of brownie, as if they are saying "screw you." The breakfast sandwich I ordered came with the contents of an entirely different sandwich. The order was taken correctly on my receipt, but deliberately prepared wrong. It's as if some of these employees are so upset about their situation, that they feel the need to take it out on the customers by intentionally giving offensive service. I don't trust the food served at this location any longer, as it genuinely seems like some people who work here are disgruntled enough to spit in my food.
This sonic made me sad. I have been in the line for 45 minutes. I don't like the fact they are so slow