KFC

1827 W 12600 S, Riverton
(801) 446-7080

Recent Reviews

Jimmy N

People could be faster ill be there in a minute then standing there

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Original Double Bacon Cheeseburger, Corn Dos Nuggets, Fried Chicken, Chili Cheese Fries

Corby B.

Driving by asked wife what’s for dinner. She said KFC up ahead, and I am not kidding. Stopped bought the 8 piece meal. Friendly staff helped me out at the drive through window. Took it home and had a wonderful dinner. Original Chicken was perfect. Mash and Cold slaw were good. But this time the biscuit were light and fluffy, the Best I have had in a long time. Too bad this KFC is not closer to my home. It is better than the two closer to my home.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Stake, Chicken Tenders, Fried Chicken

Maddie Balmforth

Well I'm not sure if anyone really reads these reviews and I have only written at best two reviews and this being the second one in my life . But here goes I drive from Draper because our KFC has closed there doors from lack of business in Draper . So I have been driving from Draper once or even twice a week for the past couple of months to the South Jordon location at 1835 W. 12600 S. The last 3 times I have been to this location I have Ordered the $20 dollar bucket meal . Six piece's of chicken 4 small sides and 4 biscuit's the meal consists of a breast, two thighs, two legs and a wing I do believe. So this being the fourth time I have ordered this meal in the past month . The first three times I ask if I can get all thighs in each order . Everytime the kid has to go back and talk to someone toake sure this can be done . The first three times okay we can do that. Today I ask for the same all thighs in my order . The kid goes back returns and lets me know they can't do that they can give me three thighs and three leg's well I let him knowthat I would be willing to pay the difference if this was the issue. He explains in a dumb way that he can't do that . I then ask again if I can pay what ever the cost is to get 6 thighs in this order he still says he can't do that . So I said okay then I guess I'm not having chicken tonight and left . As I'm pulling out I think we'll wait pull back in .I go in again a different guy comes around to help me . And I ask okay if I buy a 3 piece meal can I get all thighs in that . Even knowing is much more expensive to buy the 3 piece meal 3 pieces of chicken two small sides and a biscuit for $13 dollars . The guy tells me no it would be one thigh and a couple of legs . I do explain again I can pay the difference to get all thighs. I ask him what is the problem here with getting all thighs? He then explains to me they would have to cook another tray of chicken . What I am starting to put two and two together they are selling every last piece of chicken in there warmer before putting down another batch or tray of chicken to cook . So I said to the guy that's ridiculous . It is7:30 p.m. and they don't close until 11:00 p.m. they would have had to cook more chicken throughout the evening anyways. Let me just say that I am thoroughly disgusted with the the way KFC had no problem with me walking out without placing an order or helping me come to any reasonable solution of eating dinner here. I had offered to pay extra to get an order that I wanted . Here is something even funnier, I worked for KFC being a cook when I was 16 to 18 years of age . At the KFC next to my childhood home when I was a kid .@ 4700 S. 4015 W. in kearnsI had worked for a few fast food restraunts as a teenager and I never remember treating a customer like this . I surely will not be eating at the South Jordon KFC located at1835 W. 12600 S.South Jordon UT.I'm 55 years old and I can say I have never been treated with such ignorance and disrespect in my life . I think of it this way the Draper location closed due to the lack of sales and business. With this kind of quality and customer service that was given to me. It's just a matter of time that KFC'S will close one store at a time . They were much better back in the day when they actually had there signature pies and corn on the cob and chicken livers breaded and deep fried. Yeah they haven't changed it up but only ? down . The craziest thing here is I scroll down and it's asking me if I dined in or dined out how much I spent and what did I get. And if I would recommend this to others ha ha . NOT THE SOUTH JORDON LOCATION AT1835 W. 12600 S.After writing my review I went back and started reading all the one star reviews and just all the horrible experiences that so many people have had here . I am glad that I'm not the only one with this bad of an experience at this location . I am boycotting this location and I hope you will to.

Samantha Lewis

They don’t answer you in the drive through and the doors are locked at 10:30 am(they open at 10) this place sucks, this is the third time this has happened

Service: 1

Wendell Smith

Food was quick, only shake spoons for eating mashed potatoes... all booths and tables dirty. We were the only customers with a full crew....

Atmosphere: 1

Food: 3

Service: 3

Lyle L

This KFC has to be the worst in Utah. We go there about once every two months or so and the service gets worse every time. I should blame myself for returning but I thought the service could only go up. I’m going to go a few miles further to get the good KFC. It has to be better than Riverton!

Ryan Doyle

I had a wonderful experience at this KFC location! The food was hot and delicious. The customer service was exceptional - a woman named Danielle was so prompt, very kind, and a total pro!! Danielle (and this location) deserve my highest praise. Thank you again!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaroni and Cheese, Potatoes and Gravy, Fried Chicken

Anderson Rojas

Excellent

Atmosphere: 5

Food: 5

Service: 5

Charlotte Falvo

I hesitated to even come here again. The last couple times I've been here they've had some sort of issue with not having food. And this evening is no exception. How do you not have any white meat chicken? One guy waited a half hour for his food - "they forgot his order." I'm at the 20+min mark. Parking was terrible with all the people waiting for food and the gym folks. I will not be coming back!

Food: 2

Service: 2

Ainsley Raltin

Associate at the window is so kind and happy to help! Food is amazing at always, and I applaud with how the worker tonight is handling how busy it got all of a sudden.

Atmosphere: 5

Food: 5

Service: 5

Alexis Fabian Ceron Espinosa

We ordered doordash from this restaurant and the fries and chicken were not fresh.

Atmosphere: 5

Food: 2

Service: 3

Cade Lane

Came in and got some of the new chicken wraps and they were prepared very well. Also tried thief Sriracha cheese curds and they were great. Just enough spice to cheese.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Curds, Fried Chicken

Megan Baum

my husband and I have gone to this KFC multiple times and every time we seem to be let down :( today we went through the drive thru and were told to pull to the front and our food will be out in 3 minutes... we sat out front for around 30 minutes then decided to go back in the drive thru to ask what was going on. We were told "we gave your order to someone else who ordered the exact same thing! we thought it was a duplicate." this was clearly not the truth and a cover up excuse for their mistake. We asked how they would make up for our 30 minutes time waisted and the manager offered us a rootbeer float we declined and he proceeded to argue with us saying if we wanted a refund he wouldn't give us our food. we will not be coming back here, too many problems every time we do.

Atmosphere: 1

Food: 3

Service: 1

Cris Hall

Food tasted old and warmed up. This place is not as good as it was. People are friendly.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Sandwich, Fried Chicken

Becca Rees

This is a “spicy slaw” wrap, I have a “classic” wrap that looks the exact same that I purchased tonight.I can’t believe I paid $5 and waited 15 mins for two chicken tenders rolled in a tortilla wrap with some mystery sauce.Frankly I think this is false advertising and kind of offensive.

Atmosphere: 2

Food: 1

Service: 2

Load More