Last time meat was hard and overcooked. Tonite ordered drumsticks and legs and got half dark meat and half breasts and wings. Almost no customers there so no excuse. No more kfc for me.
Atmosphere: 3
Food: 2
Service: 3
Donald Hopper
Moist and delicious
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich, Chicken Strips, Extra Crispy Chicken
Jaxon Tolman
Anderson is the best young employee I've met! Respectful, enthusiastic, responsive, and the face you would want for your business. Not to mention the food was incredible! My first but definitely not last trip to KFC.
Atmosphere: 5
Food: 5
Service: 5
Billy Luke
The best thing about KFC, Mtn Dew Sweet Lightning!
Atmosphere: 5
Food: 5
Service: 5
Dave B
Old cold fries and old cold nuggets. The nuggets were hard to cut with a knife. Obviously very old food.Disappointing low quality considering how expensive KFC is.Definitely not worth the price to eat there anymore.
Atmosphere: 4
Food: 1
Service: 4
Harilala Vamanrav
I haven’t had KFC for a while because the food and service in the Draper, Sandy, etc… have gone down so much. I recently moved to Eagle Mountain and while leaving Home Depot decided I’d try it. The food was great and the middle aged lady working the window was even better. I will definitely have KFC at this location again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Extra Crispy Chicken
Leslie Finley
Couldn't hear the lady over the inner com. And when repeatedly telling her, we could not hear her er than got nothing but an attitude back. And it's not like they were busy either. We were the only car.
Atmosphere: 3
Food: 3
Service: 3
R C
Avoid this location. It’s not worth it. The service is slow, they leave items out, items are wrong. This location is the reason why I stopped eating KFC altogether. I recently stopped by to pick up food for my family because my kids asked for it and they left out $10 worth of food on a $35 drive thru order.
Atmosphere: 3
Food: 2
Service: 1
Laura Winfree
Being generous with my 2 star review. I have visited this location several times since it has opened. There has been a reocurring problem of missing gravy. Strange right? Why gravy? At this point it must be a prank of some sort. In the past, I never checked my food before getting home. However, now I do. Today, once again I went through the drive-thru and sure enough, both gravys were missing for my 16 pcs meal. Also, they threw in an extra colesaw in exchange for a mashed potato? I guess that was nice of them.. I decided this time to walk into the restaurant and get my potatoes and gravy, and when I walked through the doors about 6-8 teenagers scrambled, most being on their phones. The look on their face and some chuckles let me know right away, they knew what they did and didn't get away with it. The girl that helped me at the drive-thru avoided me like the plague. Two teenage boys helped me right away and did make it right. I watched them put the mashed potatoes and gravy in the food containers and hand it to me. But first they looked in the warmer and realized there was no potatoes in there or gravy. Maybe this is why the drive-thru people tossed random food in the bag... Remind you, it was dead zone, maybe why they were on their phones but then again, nothing was being prepped.... prepped meaning, opening the mashed potatoe warmer, take out container, scoop potatoes into container. place lid. hand to customer.I never leave reviews but decided to do it because I want others to check their orders before becoming super frustrated when you get home after being exhausted from hauling around little gremlins all day to realize there are missing items. Also, I hope these workers are held accountable for this and take it serious because there is no way its coincidence this has happened to me several times.
Atmosphere: 1
Food: 3
Service: 1
Nani Duque
It was terrible 1. Out of dark meet chicken 2. Ordered breasts chicken box paid 13$ for the combo and the chicken was terrible, see pic
Best KFC location I’ve been too. Fast, friendly, and well-prepared. Nice work!!
Atmosphere: 5
Food: 5
Service: 5
Christian Nelson
The Teams at the Saratoga Springs KFC are the greatest as they provide exceptional customer service and are exceptionally friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips, Extra Crispy Chicken, Mac and Cheese
Arlene Driggs
There was a line when I got to the drive through but it was surprisingly fast. Becky took my order and was so sweet and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Crispy Chicken
Michael Rossi
Ordered an eight piece. Got one breast, one thigh, three legs, two wings. Didn't notice until I got home. The chicken was mushy and greasy. The grocery store down the street has better fried chicken than a place. Fully dedicated to fried chicken. I won't go back.
Food: 1
Service: 2
Kisha Turner
Sadly I didn’t get to try the new wings but the rest of it was delicious. Employee very happy and friendly.
Last time meat was hard and overcooked. Tonite ordered drumsticks and legs and got half dark meat and half breasts and wings. Almost no customers there so no excuse. No more kfc for me.
Atmosphere: 3
Food: 2
Service: 3
Moist and delicious
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich, Chicken Strips, Extra Crispy Chicken
Anderson is the best young employee I've met! Respectful, enthusiastic, responsive, and the face you would want for your business. Not to mention the food was incredible! My first but definitely not last trip to KFC.
Atmosphere: 5
Food: 5
Service: 5
The best thing about KFC, Mtn Dew Sweet Lightning!
Atmosphere: 5
Food: 5
Service: 5
Old cold fries and old cold nuggets. The nuggets were hard to cut with a knife. Obviously very old food.Disappointing low quality considering how expensive KFC is.Definitely not worth the price to eat there anymore.
Atmosphere: 4
Food: 1
Service: 4
I haven’t had KFC for a while because the food and service in the Draper, Sandy, etc… have gone down so much. I recently moved to Eagle Mountain and while leaving Home Depot decided I’d try it. The food was great and the middle aged lady working the window was even better. I will definitely have KFC at this location again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Extra Crispy Chicken
Couldn't hear the lady over the inner com. And when repeatedly telling her, we could not hear her er than got nothing but an attitude back. And it's not like they were busy either. We were the only car.
Atmosphere: 3
Food: 3
Service: 3
Avoid this location. It’s not worth it. The service is slow, they leave items out, items are wrong. This location is the reason why I stopped eating KFC altogether. I recently stopped by to pick up food for my family because my kids asked for it and they left out $10 worth of food on a $35 drive thru order.
Atmosphere: 3
Food: 2
Service: 1
Being generous with my 2 star review. I have visited this location several times since it has opened. There has been a reocurring problem of missing gravy. Strange right? Why gravy? At this point it must be a prank of some sort. In the past, I never checked my food before getting home. However, now I do. Today, once again I went through the drive-thru and sure enough, both gravys were missing for my 16 pcs meal. Also, they threw in an extra colesaw in exchange for a mashed potato? I guess that was nice of them.. I decided this time to walk into the restaurant and get my potatoes and gravy, and when I walked through the doors about 6-8 teenagers scrambled, most being on their phones. The look on their face and some chuckles let me know right away, they knew what they did and didn't get away with it. The girl that helped me at the drive-thru avoided me like the plague. Two teenage boys helped me right away and did make it right. I watched them put the mashed potatoes and gravy in the food containers and hand it to me. But first they looked in the warmer and realized there was no potatoes in there or gravy. Maybe this is why the drive-thru people tossed random food in the bag... Remind you, it was dead zone, maybe why they were on their phones but then again, nothing was being prepped.... prepped meaning, opening the mashed potatoe warmer, take out container, scoop potatoes into container. place lid. hand to customer.I never leave reviews but decided to do it because I want others to check their orders before becoming super frustrated when you get home after being exhausted from hauling around little gremlins all day to realize there are missing items. Also, I hope these workers are held accountable for this and take it serious because there is no way its coincidence this has happened to me several times.
Atmosphere: 1
Food: 3
Service: 1
It was terrible 1. Out of dark meet chicken 2. Ordered breasts chicken box paid 13$ for the combo and the chicken was terrible, see pic
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Mac and Cheese
Restaurantji Recommends
Best KFC location I’ve been too. Fast, friendly, and well-prepared. Nice work!!
Atmosphere: 5
Food: 5
Service: 5
The Teams at the Saratoga Springs KFC are the greatest as they provide exceptional customer service and are exceptionally friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips, Extra Crispy Chicken, Mac and Cheese
There was a line when I got to the drive through but it was surprisingly fast. Becky took my order and was so sweet and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Crispy Chicken
Ordered an eight piece. Got one breast, one thigh, three legs, two wings. Didn't notice until I got home. The chicken was mushy and greasy. The grocery store down the street has better fried chicken than a place. Fully dedicated to fried chicken. I won't go back.
Food: 1
Service: 2
Sadly I didn’t get to try the new wings but the rest of it was delicious. Employee very happy and friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich