Had an issue using my rewards on a mobile order so went in and an employee came right over and helped me place the order so I could finally use my points. ? Great service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin
Niya Ray
Had a quick lunch with the kids here and I have to say this is the best McD's I've been to in awhile. The food was fresh, the place was clean, and the employees were courteous.
Atmosphere: 5
Food: 5
Service: 5
Arlette Sullivan
Just went through the DT the lady handing out the food it’s so rude to customers and employees, she literally threw my bag at me just for asking for ketchup. If she hates her job she should stay home. I feel sorry for her coworkers
Atmosphere: 1
Service: 1
D B
I bought a sausage egg McMuffin and there was mold on the muffin
Atmosphere: 1
Food: 1
Service: 3
Kaitlynn Courter (Potato)
If I could put 0 stars I would. The service here was absolutely horrible. I had to speak to 3 different people. To get my 2 coffees, it took them 20 minutes to get my coffees. And one of the coffees was literally hot milk. I even placed an online order to get it in advance. Hopefully quicker, but apparently not. I will likely not be coming to this location again. I would go in and get a refund but I don't want to have to wait for 20 more minutes just to get acknowledged. I don't want to deal with the incompetence of the entire staff. This place is a joke
Blake Miranda Walker
Got 2 medium fries and they didn’t get us one and said someone messed up, then got home with the “food” and French fries/nuggets were super hard and dry like they over cooked them in the fryer and left them out for a long time. Horrible experience and no one should have to eat dry cold and hard food!
Atmosphere: 1
Food: 1
Service: 1
Sage Brady
I like Macdonalds, it's simple and cheap. (I get a cheese burger and ten piece mcnugget with a medium sprite)
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Braxton Farley
Getting too expensive. Wendy's is more affordable now.
Rlee Liston
I think you have to pay extra for warm hamburgers.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Mcdouble
Steven Darlington
Once I came through the drive through after ordering ahead and the lady was super kind and said "welcome back loyal customers." It made me feel really happy and seen. thanks so very much to that lady. The food came relatively quickly I just wish it would be ready for when I get there but they don't take too long to bring it out when you have to pull forward.
Abraham, has exceptional customer service and an awesome attitude. We had a little hiccup with our order and he took care of it straight away and was super nice and very professional. Awesome customer service. It’s very rare to find this quality!
Atmosphere: 5
Food: 5
Service: 5
Michael Williams
I drive out of my way to go this McDonald’s :) they have the best customer service. I love the kindness and positivity of Rozi and her team there. I have always found this McDonalds to be professional prompt and kind. The cappuccino is a frequent ritual there for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mccafé Iced Caramel Mocha
Krew Smith
Took 30 minutes just to get an ice cream
Atmosphere: 1
Service: 1
William Dunn
Kid-friendliness: One of the few places that you can chill with your kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin
Cassie Jacobson
The worst location EVER!!! The 2 women (heavier set Hispanic) managers/supervisors are horrible!! They are never any help and are RUDE! Last time I was there I asked for a few extra sweet and sour sauces and was told I would be charged extra for sauce. Went today and was told that since they couldn’t scan THEIR gift card I couldn’t use my 5 dollars I had on it. Went to the location on 103 and redwood and they honored the gift card with no questions asked and informed me they are told NOT to charge extra for sauce!! So had I paid for extra sauce last time, whose pocket would that have gone into??? I also took my children to the play place while I waited 25 minutes for my food a few weeks back, cause it’s the slowest location ever, and there was pee at the top of the play area and my son stepped in it and got his socks soiled! They are slow, shady, nasty and rude at the 114 location!! Get better employees and management McDonalds!!
Had an issue using my rewards on a mobile order so went in and an employee came right over and helped me place the order so I could finally use my points. ? Great service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin
Had a quick lunch with the kids here and I have to say this is the best McD's I've been to in awhile. The food was fresh, the place was clean, and the employees were courteous.
Atmosphere: 5
Food: 5
Service: 5
Just went through the DT the lady handing out the food it’s so rude to customers and employees, she literally threw my bag at me just for asking for ketchup. If she hates her job she should stay home. I feel sorry for her coworkers
Atmosphere: 1
Service: 1
I bought a sausage egg McMuffin and there was mold on the muffin
Atmosphere: 1
Food: 1
Service: 3
If I could put 0 stars I would. The service here was absolutely horrible. I had to speak to 3 different people. To get my 2 coffees, it took them 20 minutes to get my coffees. And one of the coffees was literally hot milk. I even placed an online order to get it in advance. Hopefully quicker, but apparently not. I will likely not be coming to this location again. I would go in and get a refund but I don't want to have to wait for 20 more minutes just to get acknowledged. I don't want to deal with the incompetence of the entire staff. This place is a joke
Got 2 medium fries and they didn’t get us one and said someone messed up, then got home with the “food” and French fries/nuggets were super hard and dry like they over cooked them in the fryer and left them out for a long time. Horrible experience and no one should have to eat dry cold and hard food!
Atmosphere: 1
Food: 1
Service: 1
I like Macdonalds, it's simple and cheap. (I get a cheese burger and ten piece mcnugget with a medium sprite)
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Getting too expensive. Wendy's is more affordable now.
I think you have to pay extra for warm hamburgers.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Mcdouble
Once I came through the drive through after ordering ahead and the lady was super kind and said "welcome back loyal customers." It made me feel really happy and seen. thanks so very much to that lady. The food came relatively quickly I just wish it would be ready for when I get there but they don't take too long to bring it out when you have to pull forward.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger
Restaurantji Recommends
Abraham, has exceptional customer service and an awesome attitude. We had a little hiccup with our order and he took care of it straight away and was super nice and very professional. Awesome customer service. It’s very rare to find this quality!
Atmosphere: 5
Food: 5
Service: 5
I drive out of my way to go this McDonald’s :) they have the best customer service. I love the kindness and positivity of Rozi and her team there. I have always found this McDonalds to be professional prompt and kind. The cappuccino is a frequent ritual there for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mccafé Iced Caramel Mocha
Took 30 minutes just to get an ice cream
Atmosphere: 1
Service: 1
Kid-friendliness: One of the few places that you can chill with your kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin
The worst location EVER!!! The 2 women (heavier set Hispanic) managers/supervisors are horrible!! They are never any help and are RUDE! Last time I was there I asked for a few extra sweet and sour sauces and was told I would be charged extra for sauce. Went today and was told that since they couldn’t scan THEIR gift card I couldn’t use my 5 dollars I had on it. Went to the location on 103 and redwood and they honored the gift card with no questions asked and informed me they are told NOT to charge extra for sauce!! So had I paid for extra sauce last time, whose pocket would that have gone into??? I also took my children to the play place while I waited 25 minutes for my food a few weeks back, cause it’s the slowest location ever, and there was pee at the top of the play area and my son stepped in it and got his socks soiled! They are slow, shady, nasty and rude at the 114 location!! Get better employees and management McDonalds!!
Atmosphere: 1
Food: 1
Service: 1