Always a consistent and great experience until today... Employees implied I was lying about an issue with my $20 pizza when I offered to bring the pizza in and show them--there was no sauce on our family size gourmet vegetarian pizza which we order at least twice a month, so we're pretty familiar with what it's supposed to look and taste like. It's a white garlic sauce pizza so we couldn't tell until we started to eat it. I pulled the cheese and toppings off of several pieces and the only thing between the cheese and the dough was cheese grease. Verified on my order that the gourmet veg had no customizations. I called the store and asked if they could make a replacement that I would be happy to pick up, the employee who answered passed me to the shift leader. Both expressed that they didn't believe me that there was no sauce, no offer for a refund or replacement. I offered to bring the pizza in to show them. The shift leader said he guessed he could text his manager and ask if they could fulfill my request, and at that point I just said nevermind. I already felt anxious about calling and asking for a replacement but it is a $20 pizza. I've ordered from Papa Murphy's twice a month for years and have never had a complaint or asked for a replacement.
Atmosphere: 1
Food: 1
Service: 1
Carson Cleveland
For a pizza at home at a budget friendly price this is my go to pizza.
Atmosphere: 5
Food: 5
Service: 5
Paul pritchett
Great place for some take and bake pizza's!!!
Atmosphere: 4
Food: 4
Service: 4
kleidy west
The pizza was tasteful!And the employees were friendly!
Atmosphere: 5
Food: 5
Service: 5
Fred Brown
There red sauce is very bland. Won't be back until they make a recipe change. Everything else is thanks for the postage stamp reply I won't be coming back.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cowboy
Dylan V
Usually have great results, but the website didn’t save any of my customizations on my large pizza, and the dairy free pizza we ordered looked pitiful. A little disappointed from today’s orders.
Atmosphere: 5
Food: 3
Service: 5
Matt T
Great place, workers are fantastic here. Pizza always made
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Artichoke
Tyler Dobson
By far the worst experience I've ever had here. We ordered online and was told it would be ready but 6:24 at 6:35 I walked in and they haven't even started. So I left and got a drink coming back at 6:50. Everyone was in the back and our food seemed to be up front. One came out and checked to see if they had everything to find they were missing the monkey bread. He went to the back and started making it. Asked if they could do anything to make up the fact it was 35 min late and said sorry we are struggling so no we can't. They close at 8:00 and when I left at 7 their sign was off, the lights were off and everything seemed to be cleaned up for them to go.
Atmosphere: 1
Food: 2
Service: 1
Danny Guerra
Order my pizza but was not allowed to order monkey bread unless I did it online. Poor customer service.
Atmosphere: 1
Service: 1
DG54RACING
This is a great location everything was made to order great job team!!!
Walked in, waited 10 minutes to be greeted by one of the 3 people making orders. We would have been fine with waiting had we been greeted. We walked out. Lost our business.
Atmosphere: 1
Service: 1
Lance Pearson
Can honestly say they get my order right 99% of the time. Last week I went into the store and ordered in-person around 3pm. They had my order ready in less than 5 minutes and the pizzas were exactly what I asked for. The staff is quite friendly and they have some great coupons. I don't love their plain pizzas (pepperoni, ham and pineapple) but their specialty pizzas are outstanding. Chicken, bacon, and alfredo sauce is one of my faves.
Don't expect your order to be correct. And when it's wrong don't expect their customer service to care. My wife has sworn off going here and I talked her into it one more time. And of course they got two of the 5 pizzas, one was what she wanted, completely wrong.Called and they were busy. So I emailed the main customer service and they said "Sorry, here's a 25% off coupon if you spend a certain amount of money".Forget this place...never again...
Slammer 215
Been here a few times now. They are polite, fast and clean. I definitely recommend this establishment.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza
J B
I ordered no onions on the pizza and I just went to put it the oven and ugh they’re onions on it!!!! No one will eat it !
Always a consistent and great experience until today... Employees implied I was lying about an issue with my $20 pizza when I offered to bring the pizza in and show them--there was no sauce on our family size gourmet vegetarian pizza which we order at least twice a month, so we're pretty familiar with what it's supposed to look and taste like. It's a white garlic sauce pizza so we couldn't tell until we started to eat it. I pulled the cheese and toppings off of several pieces and the only thing between the cheese and the dough was cheese grease. Verified on my order that the gourmet veg had no customizations. I called the store and asked if they could make a replacement that I would be happy to pick up, the employee who answered passed me to the shift leader. Both expressed that they didn't believe me that there was no sauce, no offer for a refund or replacement. I offered to bring the pizza in to show them. The shift leader said he guessed he could text his manager and ask if they could fulfill my request, and at that point I just said nevermind. I already felt anxious about calling and asking for a replacement but it is a $20 pizza. I've ordered from Papa Murphy's twice a month for years and have never had a complaint or asked for a replacement.
Atmosphere: 1
Food: 1
Service: 1
For a pizza at home at a budget friendly price this is my go to pizza.
Atmosphere: 5
Food: 5
Service: 5
Great place for some take and bake pizza's!!!
Atmosphere: 4
Food: 4
Service: 4
The pizza was tasteful!And the employees were friendly!
Atmosphere: 5
Food: 5
Service: 5
There red sauce is very bland. Won't be back until they make a recipe change. Everything else is thanks for the postage stamp reply I won't be coming back.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cowboy
Usually have great results, but the website didn’t save any of my customizations on my large pizza, and the dairy free pizza we ordered looked pitiful. A little disappointed from today’s orders.
Atmosphere: 5
Food: 3
Service: 5
Great place, workers are fantastic here. Pizza always made
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Artichoke
By far the worst experience I've ever had here. We ordered online and was told it would be ready but 6:24 at 6:35 I walked in and they haven't even started. So I left and got a drink coming back at 6:50. Everyone was in the back and our food seemed to be up front. One came out and checked to see if they had everything to find they were missing the monkey bread. He went to the back and started making it. Asked if they could do anything to make up the fact it was 35 min late and said sorry we are struggling so no we can't. They close at 8:00 and when I left at 7 their sign was off, the lights were off and everything seemed to be cleaned up for them to go.
Atmosphere: 1
Food: 2
Service: 1
Order my pizza but was not allowed to order monkey bread unless I did it online. Poor customer service.
Atmosphere: 1
Service: 1
This is a great location everything was made to order great job team!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked in, waited 10 minutes to be greeted by one of the 3 people making orders. We would have been fine with waiting had we been greeted. We walked out. Lost our business.
Atmosphere: 1
Service: 1
Can honestly say they get my order right 99% of the time. Last week I went into the store and ordered in-person around 3pm. They had my order ready in less than 5 minutes and the pizzas were exactly what I asked for. The staff is quite friendly and they have some great coupons. I don't love their plain pizzas (pepperoni, ham and pineapple) but their specialty pizzas are outstanding. Chicken, bacon, and alfredo sauce is one of my faves.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza, Garlic Chicken Pizza, BBQ Chicken, Chicken Garlic, Chicken Bacon Artichoke
Don't expect your order to be correct. And when it's wrong don't expect their customer service to care. My wife has sworn off going here and I talked her into it one more time. And of course they got two of the 5 pizzas, one was what she wanted, completely wrong.Called and they were busy. So I emailed the main customer service and they said "Sorry, here's a 25% off coupon if you spend a certain amount of money".Forget this place...never again...
Been here a few times now. They are polite, fast and clean. I definitely recommend this establishment.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza
I ordered no onions on the pizza and I just went to put it the oven and ugh they’re onions on it!!!! No one will eat it !