El Pollo Loco

5675 Brud Dr, West Valley City
(801) 966-1985

Recent Reviews

Marisela Serrano

First I don’t understand how this place has 4 stars. I think people just settle for mediocre food.My bad experience was with each item i ordered. Super dry chicken I know it wasn’t from the same day, and if it was, it might be because they burn their chicken. As I was waiting I’m looking at the guy who always wears a mask, (by the way no personality), turning the chicken that looked black. I understand you don’t want to serve undercooked meat, but c’mon!! Green salsa was off, I paid $5 extra for guacamole, all I did was taste it and went into trash. Broccoli like always flavorless, mash potato was ok. No regard to your customers who keep this place afloat. Shame on you!

Atmosphere: 2

Food: 1

Service: 2

Jacqueline Pevzner

The family meals are expensive now and the chicken pieces are so small.The last few times I purchased the chicken was overcooked and dry that no one ate it. I will not be returning.

Atmosphere: 4

Food: 2

Service: 3

John Smith

Excellent experience ? good food, good service. We ordered a family meal and some Baja tacos ? ? all of it was yummy.

Food: 5

Service: 5

Alicia Winterstein

Always good food!

Emily Garcia

I came to eat here yesterday with my 3 kids, and it was the WORST experience ever. I was ordering food and this lady was talking crazy to the manager there, she was yelling and cussing in Spanish, im Latina so I understood everything and i personally was disgusted with how she was talking to the manager. I definitely lost my appetite from that experience. She was yelling in front of costumers. I believe her name was Alex or something along those lines I didn’t catch her name. But definitely go over your staff because that was out of line. Ruined my experience yesterday. This all happened around 3:15-3:20 pm.

Atmosphere: 1

Food: 5

Service: 1

Gaston Alcazar

The food is very delicious, the service is great, they treat people well, especially if they have coupons.Parking: It has two parking areas.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Asado Y Ensalada

Suzanne Turner

Just okay!

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Chips

Maria Feliciano

Clean quick and courteous

Atmosphere: 5

Food: 5

Service: 5

Wesley Tomsky

Imagine mexican food, but just chicken....- I don't know how they're in business either

wilmer abreu

It really is a bad experience with those who serve going to those establishments, they are very slow, you can't see the effort to satisfy the customer,"THE FOOD IS VERY GOOD"I wouldn't recommend anyone go to grow old while waiting there.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Pollo Asado Y Ensalada

Brant Fish

Great food. Excellent service. Friendly staff. The dining room is clean, as well. Well done, EPL!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Pollo Bowl

Ezequiel Sanchez

Excellent. Good food and good relationship between quantity, quality and cost...

Atmosphere: 5

Food: 5

Service: 5

tlorus

Crunchy beef tacos are

Atmosphere: 5

Food: 5

Service: 5

pokey999991

Food was tasty but luke warm.pop machine was out of carbonation.3$. For a soda that was flat! Get with it people.

Atmosphere: 3

Food: 2

Service: 3

Becky Woods

It was pretty good, but very expensive. A good choice if you want to spend a bit more.

Atmosphere: 4

Food: 4

Service: 4

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