Freddy's Frozen Custard & Steakburgers

5502 High Market Dr, West Valley City
(801) 968-1308

Recent Reviews

Careena Valdez

Food was hot and fantastic.

Cyrina Tumey

Excellent visit I had today. Tried the jalapeño burger and the cashier who took my order Melanie was so nice to our group.

Atmosphere: 5

Food: 5

Service: 5

Fonzie

Like any other burger joint, each one will have their "signature" burger or particular item that be different from the rest. Inside kinda resemble a Carl's Jr/In N Out theme like atmosphere. Didn't get a greeting as we enter the place but would help feeling welcome and value as a customer. Most people would agree with me on that. Our order taker was very friendly and professional. End up trying their NEW Double Jalapeño Burger in a combo meal and definitely making it LARGE size. Yes, it was good if ya like jalapeños on it but STILL hungry to say the least especially their double steak patties are thin portion size. Definitely their fries are good but a mini version of Mickey's D. Maybe they can do a JUMBO fries version later in the future and introduce it for their marketing strategies to cater new customers?? Overall, had a wonderful dinning experience and came satisfied but still craving for more. Yes, they do have a DRIVE-THRU in case anyone wondering. Will come back if I have an itch to try another round so give their THIN steakburgers and mini fries a try and see for yourself what make Freddy's unique in their own way and don't let their price discourage you in the process as some do on the review.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Triple Bacon Cheeseburger with French Fries, Jalapeño Pepper Jack Double, Burger, Chicken Sandwich, Chicken Tenders, Hamburger

Joey Sanchez

Pattie melt is where it's at

Atmosphere: 4

Food: 4

Service: 3

miguel angel magaña

Delicious burgers ? and don't be afraid to add Chili to your fries, I assure you that you will like it.

Atmosphere: 4

Food: 5

Service: 4

Gail Singley

Great service, great atmosphere, great fries and onion rings, great ice cream, seven grandchildren happy... Priceless. Our very first Excursion to Freddy's and we will be back

Jeffrey Hoyt

Excellent burgers and shakes. It was my first time there, and it was a little confusing to know where to pick up the order.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Cheeseburger

Meghan Thackrey

Person taking order was extremely hard to hear and would not speak up without seeming irritated. Then my burger I received had paper inside of it. Hopefully it wasn’t the paper that touches raw meat. When asking for a refund they seemed very irritated and unapologetic and apathetic to the whole situation. Needless to say I went home hungry and frustrated.

Atmosphere: 1

Food: 1

Service: 1

Bradley Klemetson

The burger is great. The fries have improved a ton. The jalapeño fry sauce is amazing. Now for the letdowns. It's way too expensive. It's very noisy in there. The employees were very disconnected and lacked interest in the work. The burger was super tasty but very messy looking. Just shows minimal interest in their work and the quality of the product. All of that is pretty excusable if the burger was cheaper but at premium pricing they need to make a premium product. Put some pride in what you create.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Triple Bacon Cheeseburger with French Fries, Burger

Cindy Reynolds

I'm giving it 3 stars because the burgers were really salty for my taste and the meat was a little overdone for my taste.The people at the drive thru were AWESOME and friendly

Atmosphere: 5

Food: 2

Service: 5

Ryan Gill

The service is always good here! The food is always hot and tastes fresh. I'm not a fan of smash burgers the choice to go here was my family's. Would have rated the food a 5 star, but there are better places for a smash burger and frozen custard. I give the 4 stars only because the onion rings are real good and the food tastes fresh. I would recommend the patty melt and the chicken sandwich and any of the sides.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Onion Rings, Chicken Sandwich, Cheese Curds

Nancy Coggle

Always good ?

Atmosphere: 5

Food: 5

Service: 5

Sharon Mikalauski

Waited on line forever, ended up leaving. Totally ignored so I left after the long wait time.

Atmosphere: 1

Service: 1

Riley Oglevie

Build a Freddie’s in Bozeman! Please.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Custard

Garrett Kelsch

Melanie A, had the worst attitude about being at work. Was beyond annoyed when I asked what was on a specific burger. Just about the worst customer service I’ve ever had at a food joint.Brought this up to the manager on staff, they didn’t do anything about it. So, now I have to be that guy leaving a bad review. Hope it’s fixed.

Atmosphere: 1

Food: 5

Service: 1

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Freddy's Frozen Custard & Steakburgers

5502 High Market Dr, West Valley City, UT 84120
(801) 968-1308