Dunkin'

197 Jonesboro Rd, Abingdon
(276) 619-5140

Recent Reviews

Priscilla Thomas

I asked for an iced coffee that was sweetened. I got one that did not have any sugar whatsoever. My husband took it back inside twice before I got even a hint of sweetness and I was only asking for a little. Bagels were good. Doughnuts were okay. Tasted stale. When someone orders sweet coffee that is what they want. They weren't listening. Probably playing on a phone. Definitely not paying attention. Plus we sat in line for 15 to 20 minutes before our order was even taken with one car in front of us.One of my favorite places. Highly disappointed.

Atmosphere: 1

Food: 1

Service: 1

Chuck Dalton

Slow service. Unorganized. Wrong coffee that was cold. Very disappointing!

Atmosphere: 3

Food: 3

Service: 3

Kristie Burke

Never have the doughnuts I

Atmosphere: 1

Food: 1

Service: 1

Devin Schultz

Decent place. Was a little dirty when I was there but overall a good place for a quick snack or drink.Parking: Only 2 spaces out front.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Donuts

Vanessa V

This place has never gotten my order right. The workers are RUDE and extremely unprofessional. Not sure what her name is but the little girl at the window during the day (Monday, Wednesday) has the worst rbf (probably because she is one), never says hello or speaks in general. Throws food through the window and slams the door shut. Keep that girl out the window cause the next time i come through and she’s there I will drag her.

Atmosphere: 1

Food: 1

Service: 1

Tamara McNeely

We basically stop here every morning before we go to work so it's about 3:30 am and the guy is very friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Caramel Iced Macchiato

AuroraBoobie Alice

Busy drive thru, still fast, friendly & delicious. I enjoy the quick lively banter at the window while briefly waiting for my order. Manager's Special chocolate glazed, vanilla frosting filled donut with coffee..... Mmmm, so good! Don't order inside unless the drive thru is empty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Donuts

Marlene Witt

My munchies blueberry were dry and this is second

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Plain Stuffed Bagel Minis

Gaige Slagle

I came through at like 3:00 a.m., there was one guy working and he was doing everything he could to get all the drive through water made and on their way. All around great customer service and very polite.

Lisa Hopson

Every time I have visited this location, I was greeted instantly and warmly. That treatment, other than food and beverages, is what keeps me going back.Parking: Plenty of parking for everyone.Kid-friendliness: I saw children being talked to in a friendly manner by staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Iced Macchiato

Sabrina Plumley

Awesome drink and great

Atmosphere: 5

Food: 5

Service: 5

Jordan Morgan

I leave early for work every morning to get a coffee and STILL end up waiting 10+ minutes regardless if I’m the only person in line or not for 1 item that I order ahead for.

Atmosphere: 1

Food: 5

Service: 1

Mary Williams

Your employees are going to cost you business. I ordered 2 lattes and they were cold. When I asked for hot they were rude and brought me 2 partial cups of colder coffee. I will not be visiting that location again.

Atmosphere: 1

Food: 1

Service: 1

Shannon Bunch

Absolutely love their

Atmosphere: 5

Food: 5

Service: 5

raksanee sanders

Thank you for working but need to focus on what customers order and do more training!! I ordered a small hot coconut milk macchiato (My usual) and it up receiving an espresso and COLD coconut milk in the small hot drink cup. Still pay and go home to put it in the microwave. Thank

Atmosphere: 4

Food: 1

Service: 3

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