Absolutely, hands down, the worst fastfood experience I've ever had. Ever.From the customer service to the food, everything was a disaster.We were "greeted" by a lady who clearly did not want to be at work today. Her words were "what do you want". Not hi, not hey, not even a grunt. She stood at the computer at a separate work station and not at the front counter. It may have been the drive thru, I'm not sure. I am trying to be kind at this point because I don't know what happened to this lady to cause her apparent unhappiness. I ordered my burger, fries and I stated a small for the combo. My husband ordered his food and tried to pay at the register we were in front of, but was promptly told that the register was closed. Not kindly, but rudely.I walked away so I didn't say anything rude.Our food came out, and when I went to get my drink, I realized she didn't ring the combo in, only the two sandwiches and the fries. I don't care at this point because it was clearly one disaster after another with this lady!I opened my burger only to find the bread was burned. Blackened without the spice. Not even edible.My daughter's order was equally disappointing. Her bread was also burned. The children's meals were horrible.I went to the register at this point because this was the final straw.I was greeted by a man, I didn't catch his name, but he asked what was wrong. I explained the entire situation to him, and he was truly apologetic. He went to find the lady to let her know there was an issue and she needed to correct the issue.When she came to the counter this time, she was only slightly friendly.I explained to her what was wrong, and told her honestly they should have never sent that out, but she said their toasting machine is not working properly and they still have to serve the sandwiches even if they're burned. She refunded the order and I proceeded to remind her that if she's unhappy she should have stayed at home. If she's not happy in that job, go find one that you are happy in. Life's too short to stay where you're unhappy. There are 18 other restaurants you can work at if the one you're working for isn't right for you! Know your own value!I don't like to slam businesses, but I'd avoid this establishment at all costs.
Atmosphere: 3
Food: 1
Service: 1
Robertjr Wilson
Store off exit 35 is
Atmosphere: 3
Food: 5
Service: 5
Mark Howard
Steak ,egg, and cheese biscuitDELICIOUSDIDN'T LAST LONG ENOUGH FOR ME TO GET A
Atmosphere: 5
Food: 5
Service: 5
Yada Callanan
HATEFUL, RUDE, ASKED FOR BUTTER ON MY BISCUIT, CASHIER "WENDY" didn't put it on order and manager has me standing here (5 minutes SO FAR)
Atmosphere: 1
Food: 1
Service: 1
Stephanie Sanchez
I had to work later than normal, I was excited to see the posted hours online and at this store, was open until 11pm. I go around, seen two (at least) workers in the lobby. It was 20 minutes till 11pm. So plenty of time to make 1 meal. I go to the drive through, no one says a peep. Im 99% sure one of the girls had a headset on but I could be mistaken. I go to both doors, they’re locked. I go double check the hours on the drive through window, welp. Lol. I seen workers, they seen me. They all ignored me. I have worked fast food. I currently still work with the public and I 100% get not wanting to have to deal with things close to closing time. But if you’re going to close at 1030, CHANGE YOUR POSTED HOURS OR at LEAST tell the person you’ve turned everything off. Don’t ignore them/just turn around acting like you didn’t see anyone. It’s rude and unprofessional. Took this picture before giving up and leaving. It’s Wednesday night. Smh. I normally wouldn’t be so bothered. But it was them ignoring me that got me the most.
Atmosphere: 1
Food: 1
Service: 1
Bradley Slegel
Usually Hardee's has decent food. This one did not. The staff was miserable. We were there for lunch and the place was empty. I see why.
Lady at the window this morning with glasses, so sweet! Great start to my
Atmosphere: 5
Food: 5
Service: 5
Nancy P
This place honestly has very good breakfast. I actually preferred the breakfast here to the supposedly fancy breakfast at the Martha Washington. I love their biscuits and coffee. It is cheaper but better.
Tami Teaster
Friendly staff!! Food was good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich
Nick Nocco
Driving through the area and stopped her. I didn't eat anything but the staff was friendly and welcoming
Melissa Douglas
This location is absolutely awful. There were no other customers dining in-just some drive thru. The restrooms were beyond disgusting. There was one employee working and running around. One was on a personal phone call- on loud speaker phone.
Very professional and very clean ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit, Biscuits and Sausage Gravy, Breakfast Sandwich
Chicken biscuit was not cooked fully. Cold and rubbery. Ham biscuit was dry and overcooked. Food is never cooked fresh.
Atmosphere: 1
Food: 1
Service: 1
The staff are
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Cheeseburger, Sausage Biscuit, Biscuits and Sausage Gravy, Frisco Burger
The biscuits we're greasy and thinner than toast.
Atmosphere: 4
Food: 2
Service: 4
Absolutely, hands down, the worst fastfood experience I've ever had. Ever.From the customer service to the food, everything was a disaster.We were "greeted" by a lady who clearly did not want to be at work today. Her words were "what do you want". Not hi, not hey, not even a grunt. She stood at the computer at a separate work station and not at the front counter. It may have been the drive thru, I'm not sure. I am trying to be kind at this point because I don't know what happened to this lady to cause her apparent unhappiness. I ordered my burger, fries and I stated a small for the combo. My husband ordered his food and tried to pay at the register we were in front of, but was promptly told that the register was closed. Not kindly, but rudely.I walked away so I didn't say anything rude.Our food came out, and when I went to get my drink, I realized she didn't ring the combo in, only the two sandwiches and the fries. I don't care at this point because it was clearly one disaster after another with this lady!I opened my burger only to find the bread was burned. Blackened without the spice. Not even edible.My daughter's order was equally disappointing. Her bread was also burned. The children's meals were horrible.I went to the register at this point because this was the final straw.I was greeted by a man, I didn't catch his name, but he asked what was wrong. I explained the entire situation to him, and he was truly apologetic. He went to find the lady to let her know there was an issue and she needed to correct the issue.When she came to the counter this time, she was only slightly friendly.I explained to her what was wrong, and told her honestly they should have never sent that out, but she said their toasting machine is not working properly and they still have to serve the sandwiches even if they're burned. She refunded the order and I proceeded to remind her that if she's unhappy she should have stayed at home. If she's not happy in that job, go find one that you are happy in. Life's too short to stay where you're unhappy. There are 18 other restaurants you can work at if the one you're working for isn't right for you! Know your own value!I don't like to slam businesses, but I'd avoid this establishment at all costs.
Atmosphere: 3
Food: 1
Service: 1
Store off exit 35 is
Atmosphere: 3
Food: 5
Service: 5
Steak ,egg, and cheese biscuitDELICIOUSDIDN'T LAST LONG ENOUGH FOR ME TO GET A
Atmosphere: 5
Food: 5
Service: 5
HATEFUL, RUDE, ASKED FOR BUTTER ON MY BISCUIT, CASHIER "WENDY" didn't put it on order and manager has me standing here (5 minutes SO FAR)
Atmosphere: 1
Food: 1
Service: 1
I had to work later than normal, I was excited to see the posted hours online and at this store, was open until 11pm. I go around, seen two (at least) workers in the lobby. It was 20 minutes till 11pm. So plenty of time to make 1 meal. I go to the drive through, no one says a peep. Im 99% sure one of the girls had a headset on but I could be mistaken. I go to both doors, they’re locked. I go double check the hours on the drive through window, welp. Lol. I seen workers, they seen me. They all ignored me. I have worked fast food. I currently still work with the public and I 100% get not wanting to have to deal with things close to closing time. But if you’re going to close at 1030, CHANGE YOUR POSTED HOURS OR at LEAST tell the person you’ve turned everything off. Don’t ignore them/just turn around acting like you didn’t see anyone. It’s rude and unprofessional. Took this picture before giving up and leaving. It’s Wednesday night. Smh. I normally wouldn’t be so bothered. But it was them ignoring me that got me the most.
Atmosphere: 1
Food: 1
Service: 1
Usually Hardee's has decent food. This one did not. The staff was miserable. We were there for lunch and the place was empty. I see why.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Lady at the window this morning with glasses, so sweet! Great start to my
Atmosphere: 5
Food: 5
Service: 5
This place honestly has very good breakfast. I actually preferred the breakfast here to the supposedly fancy breakfast at the Martha Washington. I love their biscuits and coffee. It is cheaper but better.
Friendly staff!! Food was good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich
Driving through the area and stopped her. I didn't eat anything but the staff was friendly and welcoming
This location is absolutely awful. There were no other customers dining in-just some drive thru. The restrooms were beyond disgusting. There was one employee working and running around. One was on a personal phone call- on loud speaker phone.
Atmosphere: 1
Food: 2
Service: 2