Dunkin'

7001 Manchester Blvd Suite G, Alexandria
(703) 313-4701

Recent Reviews

Paige W

It's pretty hit or miss. I get mobile ordering and sometimes it's ready for me in the ten minutes it takes to drive there. Others, there's no one in the store and the baristas are chatting while I wait an additional ten minutes for the order.

Atmosphere: 3

Food: 3

Service: 2

John Whyman

Good ? donuts ? ? ?.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Donuts

Christopher Saettel

To the long-haired young male at the service counter: When someone states they do not want a plastic bag for their order - do NOT condescendingly state that I’ll need it, then proceed to give them 2 huge bags!! I took my order out of the bags and returned them to the employee, then miraculously managed to carry my dozen doughnuts and box of coffee 15 feet to my car.Listen. To. Your. Customers.

Erica Findlay

The older gentleman at the counter is nice but talks entirely too much, resulting in long lines. Just give people their food and let them go. They finally added a second cashier, and she is fantastic. Very personable but keeps the line moving.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Donuts

Otter C.

Came in at the rush, just to get a cup of joe. 20 minutes, and 3 inquiries later, after many, many other people who came in behind me, I still didn't have my coffee. Had to leave because I was late for a meeting (and it was too late to ask for a refund).I know it was the morning rush, but how hard can a latte be?

Atmosphere: 3

Food: 1

Service: 1

Irina Kostic

I ordered 6 donuts, coffee and 2 waters for my daughters. They gave me one water, i asked for one more but they told me that they charge $0.27 for cup, I said there is no problem and I left $1 in the tip cup. So tip cup is fine but if I dont put it there then cup is 27 cents...

Atmosphere: 5

Food: 4

Service: 1

Recommended dishes: Donuts

CLARENCE BASKIN

Good experience.

Atmosphere: 5

Food: 5

Service: 5

Xeniya B.

I've been going to this location many times. It's a fine experience if you come inside of a store. They also offer curbside pickup that we tried 3 times and they never made it out to us. I went inside and each time found the order with other to go orders but the receipt would say curbside pickup.

Psychic Reading

They serve ice cold sandwiches that were supposed to be hot. They always mess up simple orders. They have no common sense terrible place very mean workers don’t waste your time.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bagels

Dominae Williamson

The whole experience, absolutely horrible. I would give zero stars really. Wait time, service, and quality is horrible.

Dominae W.

If I could give zero stars I would for my first ever visit at a Dunkin's. This place is a joke. The damn "tea" tasted horrible and it took 20 minutes for my one small drink order. I have a disability and I truthfully believe some of the crew members were playing a rude joke... Never returning to the Dunkin' franchise.

Pedro Loran

Went here during lunch to grab a coffee and a little pick me up from my afternoon. mobile app and the staff greeted me as soon as I walked in and they had my drink ready for me within a few minutes so pretty good experience overall definitely coming back again one of the faster Dunkins I’ve been to.Parking: Parking located on the strip for you to find a place to park your car.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bagels, Donuts, Sourdough Breakfast Sandwich

A. Crisp

One Star is to High! This place is about as slow as it gets. Don’t order ahead of time on the app because they just ignore it. This is the second time I’ve waited over 25 mins and placed the order 15 min before arrival. English language is a second language for the employees so it was very difficult to communicate. Stay away!After reviewing all these comments being the same theme…not one management comment to all the same issues. That shows you how much they care!!

Atmosphere: 1

Food: 1

Service: 1

rob perez

Very nice staff. Clean environment. The coffee was made

Atmosphere: 4

Food: 4

Service: 4

Jason Dahl

Cold coffee, missing sandwich, and a uniquely flavored Chai latte. Had to take order back to manager per her request, and after a little debate and a phone call to GM they refunded entire order. 3 stars for patient and helpful manager.

Atmosphere: 1

Food: 1

Service: 3

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