Store closes much before 9:00pm. Doors are locked shut at 8:55pm
Service: 1
Mika
One of the best sandwiches I've ever had. Big props to the guy who was serving us; he was quite friendly, and did his job well!
Atmosphere: 4
Food: 5
Service: 5
Bill Llewellyn
Best Subway stop ever. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Nakiya Thomas
I came in with a friend on our lunch break. We ordered online separately and decided to stay in to eat. As we opened our sandwiches (we each got two), one of each of our sandwiches was wrong; I had a teriyaki blitz with no cheese on regular artisan bread, and my friend had a teriyaki blitz with cheese, extra peppers, and on cheese bread. It's nothing big; mine was on the wrong bread, and hers came with no peppers even though she requested extra. We brought this up to the associate and, who I assume was the manager, and the assumed manager doubted that our orders were wrong. We gave them our wrong sandwiches, and they looked at our receipts. When I said mine was on the wrong bread, they looked at my friend's receipt and tried to tell me it said cheese bread, to which I responded that it was not my order but hers they were looking at. They remade them, and we were satisfied with that, but the comments of the manager were quite rude; my friend ate half of her sandwich before realizing there were no peppers and the manager felt it was necessary to say why did she eat half of it before she noticed. Then, receiving my new sandwich, I opened it and realized there was cheese even though i asked for no cheese(I am lactose intolerant) I brought this back to the manager simply saying that there was cheese on it, to which he replied that the sandwich comes with cheese, and his associate told him that I did indeed order with no cheese; he then tried to defend himself by saying that I should place my order differently and put it in the special instructions because they can't see when it says “no cheese”…on the contrary, my first sandwich where the only problem was the bread, had no cheese, and the receipt that they stick to your sandwich bag says every ingredient you want on your sandwich and nowhere did mine say cheese he was basically blaming me for his mistake…but instead of meeting me with politeness like I did him, I was met with rude comments, he complained about remaking the sandwich for the 3rd time due to me having a problem that he created and asking if I was 1000% sure if its correct this time in a snarky way as if I were in the wrong or came at him rudely. I submitted my order accordingly and approached him politely, I responded about my order being wrong in a polite manner, not like a Karen, and I was met with such rudeness due to an employee mess up…I understand food industries can suck to work in; I have worked in it before, but taking out your frustrations and anger on a customer who is being polite is so frustrating and disappointing. I also ordered a chocolate chip cookie and it was burnt and hard but I didn't bring that up.This was a terrible experience :(Dietary restrictions: Lactose intolerant and dislike of cheese
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cookies
Dmitry Negai
Whoever thought it was a good idea to promote incompetence to General Manager needs to check their mind. this store is run by managers who not only fail to make a sandwich right but also serve over burned 2 days old cookies. the manager was scolding their employee in front of the customers instead of "training" them. and he was treating them like minions instead of coworkers... please put someone trained in management and keep the food fresh. bake new bread in the morning in small portion. bake second portion at noon. bake new cookies at morning. discard all bread and cookies at end of day. all veggies should expire 36 hours after open. create SOPs and train your sandwich artists the process in the first 2 weeks. get comfortable with firing and hiring! RAISE THE BAR. or get out and make way for someone who can.
Atmosphere: 3
Food: 3
Service: 1
randy schaad
Very clean and well made
Atmosphere: 5
Food: 5
Service: 5
Ainsley Lowe
This store is clean and the atmosphere is very pleasant! The folks working here were all wonderfully pleasant. This location also has a drive-thru!
Atmosphere: 5
Food: 5
Service: 5
Suzanne Passero
Messed up drive through order on two sandwiches. It's as if they through whatever they felt like in my overpriced sandwich. Not going back.
Ali Nakhaie
Poor young guy was working alone and slammed but was very professional, diligent, and quick.
Atmosphere: 5
Food: 5
Service: 5
Brenda Hall
Order on app. Some items order was not on sub, or very little, so was ok just plain hubby sub.was
This is worst customer serviceThey did not take our order inspite of waiting for orderThey took folks behind us for order. One white and African American man in Labor Day weekendManager take action
scott polcaro
Once again lobby closed!!! Apparently this location doesn't like serving customers that like to eat subway. Guess we'll have to go to Firehouse Subs right down the road.
Service: 1
Lindsey Kleinjan
We went through the drive-thru on a Tuesday early afternoon while working on a full day of traveling.Our orders were accurate, the food was hot, and we received our sandwiches quickly. The nicest and most pleasant older lady was working the drive thru. Her sincerity and kindness put a smile on my face after hours on the road. They are doing a great job here!
Food: 5
Service: 5
Meredith Cockerille
I stopped here coming back from VA Beach and got a steak and cheese. The sub was okay. The location was a little run down. I did see a fly buzzing around the kitchen but the bathroom was clean and orderly and the service was great.
Muhammad Asad
In a beautiful building and nice atmosphere with a quality food, a rude staff member made my day very bad when i gave them a coupon from subway, and started fighting that we are not accepting coupons, my English was bad and i couldn't ask them but this was not customer service which i was expecting inside subway.
Store closes much before 9:00pm. Doors are locked shut at 8:55pm
Service: 1
One of the best sandwiches I've ever had. Big props to the guy who was serving us; he was quite friendly, and did his job well!
Atmosphere: 4
Food: 5
Service: 5
Best Subway stop ever. Great staff!
Atmosphere: 5
Food: 5
Service: 5
I came in with a friend on our lunch break. We ordered online separately and decided to stay in to eat. As we opened our sandwiches (we each got two), one of each of our sandwiches was wrong; I had a teriyaki blitz with no cheese on regular artisan bread, and my friend had a teriyaki blitz with cheese, extra peppers, and on cheese bread. It's nothing big; mine was on the wrong bread, and hers came with no peppers even though she requested extra. We brought this up to the associate and, who I assume was the manager, and the assumed manager doubted that our orders were wrong. We gave them our wrong sandwiches, and they looked at our receipts. When I said mine was on the wrong bread, they looked at my friend's receipt and tried to tell me it said cheese bread, to which I responded that it was not my order but hers they were looking at. They remade them, and we were satisfied with that, but the comments of the manager were quite rude; my friend ate half of her sandwich before realizing there were no peppers and the manager felt it was necessary to say why did she eat half of it before she noticed. Then, receiving my new sandwich, I opened it and realized there was cheese even though i asked for no cheese(I am lactose intolerant) I brought this back to the manager simply saying that there was cheese on it, to which he replied that the sandwich comes with cheese, and his associate told him that I did indeed order with no cheese; he then tried to defend himself by saying that I should place my order differently and put it in the special instructions because they can't see when it says “no cheese”…on the contrary, my first sandwich where the only problem was the bread, had no cheese, and the receipt that they stick to your sandwich bag says every ingredient you want on your sandwich and nowhere did mine say cheese he was basically blaming me for his mistake…but instead of meeting me with politeness like I did him, I was met with rude comments, he complained about remaking the sandwich for the 3rd time due to me having a problem that he created and asking if I was 1000% sure if its correct this time in a snarky way as if I were in the wrong or came at him rudely. I submitted my order accordingly and approached him politely, I responded about my order being wrong in a polite manner, not like a Karen, and I was met with such rudeness due to an employee mess up…I understand food industries can suck to work in; I have worked in it before, but taking out your frustrations and anger on a customer who is being polite is so frustrating and disappointing. I also ordered a chocolate chip cookie and it was burnt and hard but I didn't bring that up.This was a terrible experience :(Dietary restrictions: Lactose intolerant and dislike of cheese
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cookies
Whoever thought it was a good idea to promote incompetence to General Manager needs to check their mind. this store is run by managers who not only fail to make a sandwich right but also serve over burned 2 days old cookies. the manager was scolding their employee in front of the customers instead of "training" them. and he was treating them like minions instead of coworkers... please put someone trained in management and keep the food fresh. bake new bread in the morning in small portion. bake second portion at noon. bake new cookies at morning. discard all bread and cookies at end of day. all veggies should expire 36 hours after open. create SOPs and train your sandwich artists the process in the first 2 weeks. get comfortable with firing and hiring! RAISE THE BAR. or get out and make way for someone who can.
Atmosphere: 3
Food: 3
Service: 1
Very clean and well made
Atmosphere: 5
Food: 5
Service: 5
This store is clean and the atmosphere is very pleasant! The folks working here were all wonderfully pleasant. This location also has a drive-thru!
Atmosphere: 5
Food: 5
Service: 5
Messed up drive through order on two sandwiches. It's as if they through whatever they felt like in my overpriced sandwich. Not going back.
Poor young guy was working alone and slammed but was very professional, diligent, and quick.
Atmosphere: 5
Food: 5
Service: 5
Order on app. Some items order was not on sub, or very little, so was ok just plain hubby sub.was
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
This is worst customer serviceThey did not take our order inspite of waiting for orderThey took folks behind us for order. One white and African American man in Labor Day weekendManager take action
Once again lobby closed!!! Apparently this location doesn't like serving customers that like to eat subway. Guess we'll have to go to Firehouse Subs right down the road.
Service: 1
We went through the drive-thru on a Tuesday early afternoon while working on a full day of traveling.Our orders were accurate, the food was hot, and we received our sandwiches quickly. The nicest and most pleasant older lady was working the drive thru. Her sincerity and kindness put a smile on my face after hours on the road. They are doing a great job here!
Food: 5
Service: 5
I stopped here coming back from VA Beach and got a steak and cheese. The sub was okay. The location was a little run down. I did see a fly buzzing around the kitchen but the bathroom was clean and orderly and the service was great.
In a beautiful building and nice atmosphere with a quality food, a rude staff member made my day very bad when i gave them a coupon from subway, and started fighting that we are not accepting coupons, my English was bad and i couldn't ask them but this was not customer service which i was expecting inside subway.
Atmosphere: 4
Food: 3
Service: 1