Ethan was very helpful and kind and quick with getting me my delicious drink!
Atmosphere: 5
Food: 5
Service: 5
Hannah H.
This Gong cha had recently opened up in the Old Centreville Crossing, and as their other locations, their menu offers milk foam beverages, brewed tea, milk teas, smoothies, a marble series, and a coffee series with option to add various toppings.The place itself is pretty small, and I think there are only two small tables and a counter seating with about 3 stools; there are 2 kiosks, in which it seems that is the recommended way to place your order(s).I had the Brown Sugar Milk Tea with light ice and the Grapefruit Yogurt with light ice - both were well-prepared. The Brown Sugar had a good strong tea flavor, but could have used more of the brown sugar syrup. The Grapefruit Yogurt was great, as it was the right mix of the both and was super refreshing.Even though there was a line, the staff were able to make the drinks pretty efficiently.Plenty of parking in the large plaza lot.+order via the kiosks+plenty of parking+located in the Old Centreville Crossing
Erin Shin
Super busy on weekends with lots of people waiting inside the small space but it's consistently good bubble tea
Karen O.
This is my favorite place for boba tea and I've tried many different places. Their service is great too.
Jessie C.
We came here for the gingerbread promotion cups!! We did the self checkout but the workers were great at getting our orders out, the inside was very cramped with minimal seating. This is a very order to go location for gongcha. We all got variations of the promotional drinks ($7.50), and the group favorite was the gingerbread flavored boba one on the left. The sugar level is unadjustable. If you want something more tea based I'd get the oolong tea with gingerbread foam (middle one) thts sugar adjustable. Boba here is always solid and a consistent option in northern va!
Arya Dahal
Bland boba teaEdited for details: I tried the taro milk tea with tapioca pearls. It was essentially watered down milk with maybe a hint of taro. No real flavor or substance. My friend got the matcha milk tea with tapioca and did not like that either. Never been to another Gong cha so I don’t know if this is how they make them or we got a bad batch.
Atmosphere: 2
Food: 1
Service: 2
Jenny Tran
This place is amazing! The service was wonderful. They made my drink perfectly, wasn’t too sweet. I definitely recommend coming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peach Yogurt
Jaehee C.
I recently visited Gong Cha, one of my favorite bubble tea shops, and unfortunately, I was left quite disappointed with the order taking time. The long waiting period significantly affected my overall experience, and I feel compelled to share my thoughts.First and foremost, the order taking process itself was slow and inefficient. There were only a couple of staff members present to handle a considerable number of customers, leading to an inevitable bottleneck. The lack of sufficient personnel resulted in extended queues and excessive waiting times. It was frustrating to stand in line for such an extended period, especially when all I wanted was a quick and refreshing drink.
Syed Ahmed Ullah
Loved their bubble tea and waffle ice-cream. The place is a little congested, but the food made for the wait time. Had a refreshing experience. Recommended!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Egg Waffle
Dakini L.
This was the second time I have been here. I ordered the Mango Marble Green Tea Latte. Which was very tasty. I finished almost all of it before getting home.When you enter there are two kiosk for ordering which I like. As a person who takes a while to choose what to order this is a great non pressure way to order.The service has been quick but it wasn't very full. There isn't a lot of seating and could feel a bit cramped inside if there are a lot of people. So I suggest going at non busy hours.
Everything’s good except the mgr’s rude attitude..?
Michael Lao
I never knew about gongcha until my friend told me about them. I enter and the customer service was the best. They told me everything about all the drinks in order to find what I wanted. The hong kong style mango drink is my favorite, i was surprised by this drink. Definitely coming back
Self Confidence
Everything’s good except the mgr’s rude attitude..?
Cree G.
First time visiting this location. The ambiance of this location is nice but small I can see this place getting crowded quick . I was looking for something sweet since I had just ate . The service was fine they were helpful . I was undecided on what to get so I let a couple go in front of me . What they got looked good so I got what the guy ordered which was a Crème brûlée Strawberry Latte Size (M) %100 sugar . It turned out to be delicious I would good back for that drink and others .
SYROBB
Amazing service and range of products! Favorite boba place in nova ?
Ethan was very helpful and kind and quick with getting me my delicious drink!
Atmosphere: 5
Food: 5
Service: 5
This Gong cha had recently opened up in the Old Centreville Crossing, and as their other locations, their menu offers milk foam beverages, brewed tea, milk teas, smoothies, a marble series, and a coffee series with option to add various toppings.The place itself is pretty small, and I think there are only two small tables and a counter seating with about 3 stools; there are 2 kiosks, in which it seems that is the recommended way to place your order(s).I had the Brown Sugar Milk Tea with light ice and the Grapefruit Yogurt with light ice - both were well-prepared. The Brown Sugar had a good strong tea flavor, but could have used more of the brown sugar syrup. The Grapefruit Yogurt was great, as it was the right mix of the both and was super refreshing.Even though there was a line, the staff were able to make the drinks pretty efficiently.Plenty of parking in the large plaza lot.+order via the kiosks+plenty of parking+located in the Old Centreville Crossing
Super busy on weekends with lots of people waiting inside the small space but it's consistently good bubble tea
This is my favorite place for boba tea and I've tried many different places. Their service is great too.
We came here for the gingerbread promotion cups!! We did the self checkout but the workers were great at getting our orders out, the inside was very cramped with minimal seating. This is a very order to go location for gongcha. We all got variations of the promotional drinks ($7.50), and the group favorite was the gingerbread flavored boba one on the left. The sugar level is unadjustable. If you want something more tea based I'd get the oolong tea with gingerbread foam (middle one) thts sugar adjustable. Boba here is always solid and a consistent option in northern va!
Bland boba teaEdited for details: I tried the taro milk tea with tapioca pearls. It was essentially watered down milk with maybe a hint of taro. No real flavor or substance. My friend got the matcha milk tea with tapioca and did not like that either. Never been to another Gong cha so I don’t know if this is how they make them or we got a bad batch.
Atmosphere: 2
Food: 1
Service: 2
This place is amazing! The service was wonderful. They made my drink perfectly, wasn’t too sweet. I definitely recommend coming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peach Yogurt
I recently visited Gong Cha, one of my favorite bubble tea shops, and unfortunately, I was left quite disappointed with the order taking time. The long waiting period significantly affected my overall experience, and I feel compelled to share my thoughts.First and foremost, the order taking process itself was slow and inefficient. There were only a couple of staff members present to handle a considerable number of customers, leading to an inevitable bottleneck. The lack of sufficient personnel resulted in extended queues and excessive waiting times. It was frustrating to stand in line for such an extended period, especially when all I wanted was a quick and refreshing drink.
Loved their bubble tea and waffle ice-cream. The place is a little congested, but the food made for the wait time. Had a refreshing experience. Recommended!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Egg Waffle
This was the second time I have been here. I ordered the Mango Marble Green Tea Latte. Which was very tasty. I finished almost all of it before getting home.When you enter there are two kiosk for ordering which I like. As a person who takes a while to choose what to order this is a great non pressure way to order.The service has been quick but it wasn't very full. There isn't a lot of seating and could feel a bit cramped inside if there are a lot of people. So I suggest going at non busy hours.
Restaurantji Recommends
Everything’s good except the mgr’s rude attitude..?
I never knew about gongcha until my friend told me about them. I enter and the customer service was the best. They told me everything about all the drinks in order to find what I wanted. The hong kong style mango drink is my favorite, i was surprised by this drink. Definitely coming back
Everything’s good except the mgr’s rude attitude..?
First time visiting this location. The ambiance of this location is nice but small I can see this place getting crowded quick . I was looking for something sweet since I had just ate . The service was fine they were helpful . I was undecided on what to get so I let a couple go in front of me . What they got looked good so I got what the guy ordered which was a Crème brûlée Strawberry Latte Size (M) %100 sugar . It turned out to be delicious I would good back for that drink and others .
Amazing service and range of products! Favorite boba place in nova ?