My brother and I decided to try Crossroads on Monday, April 1st, looking forward to a pleasant dining experience. We chose to sit at the bar in the non-smoking section. Unfortunately, our visit didn't go as planned. After being seated, we found ourselves waiting for 15 minutes without any acknowledgment from the staff. When a server finally approached us, she seemed very tired and informed us she would return shortly. However, after she attended to other customer in the dining room, giving them refills and engaging in conversation, we were left unattended for an additional 20-30 minutes.It's worth noting that during our wait, we were the only patrons at the bar, which added to our disappointment. We ultimately decided to leave and dine elsewhere due to the lack of service. While I understand that everyone can have an off day, and restaurants can be unexpectedly understaffed, communication from the staff about any delays or issues would have been appreciated. This experience left us feeling overlooked and undervalued as customers, and we hope it was an isolated incident rather than a reflection of the usual service at Crossroads.
Atmosphere: 1
Food: 1
Service: 1
Ian Troxel
Great place to smoke indoors and good food, pool, and darts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Prime Rib Dip
NeuralNetProcessor
Cool place, good tables and
Atmosphere: 5
Food: 4
Service: 5
Elly L.
Food and Service is amazing! My husband and I have been to Crossroads several times now...the bartenders, Kat, Nicole, Daniel, Dee all have great customer service!!! Very friendly and personable! We love the music and they have great bands play on Fridays. My husband and I tell our friends about this place all the time! Writing this review while my hubs and I are at happy hour now...and meeting new bartenders every time we come in...all so great!!!
CN T.
If you are a woman, avoid this place and there is a woman bartender who is blonde that is very rude and exhibits poor customer service. She also seems like she has poor hygiene and looks unkempt. I didn't want her to touch my food.
Chris McKean
Just drank. Cold beer in large glasses.
Atmosphere: 5
Food: 5
Service: 5
Esther Biggs, Realtor
I actually never go to bars, except my kids are part of a band, and Crossroads accommodated the stage for the kids to play. I ordered the Bulgogi Korean Tacos ?... they were soooo good!!!! Honestly, I don't say this lightly... I even told my husband I would go back again just so I can order them.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bulgogi
Josh A.
Great to have Crossroads nearby. First of all - the food. The wings are TOP notch. My wife loves the Tex Mex egg rolls and salads. The manager Dave works diligently to make sure everyone is having a good time. The live music is also fantastic. On a recent visit, the band Junkfood was amazing.
Patrick Colgan
The food was really really good for bar food. We have the crab dip, the pretzel and the Korean Steak Nachos, and they were all excellent!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pretzel Cheese, Korean BBQ Steak Nachos
Luv Nature
Good place. I had fun with friends, I recommend this place.
Dreadful experience at this sports bar. Encountered a bartender with severe anger management issues and unmistakable racial bias. The manager displayed reluctance in addressing the disturbing situation.Having previously enjoyed the atmosphere while watching a football game, my recent visit took a dark turn. Despite my neutral cheering in the past, supporting the Cowboys in a special Monday Night Football game seemed to trigger the bartender.The situation escalated after I spoke in Spanish to the barback. The bartender's annoyance was palpable, and when I ordered my second beer, he aggressively stared at me for an uncomfortably long time. I felt blatantly profiled, a sentiment reinforced when he commented on politeness during my third order.Seeking resolution privately, I extended an apology to the bartender, only to receive a condescending response. The breaking point came when, cheering for the Cowboys, the bartender unleashed a public expletive-laden tirade at me. The manager, without bothering to investigate, promptly asked me to leave.The lack of professionalism in this establishment is appalling. It appears that minorities are unfairly targeted, and the sports bar experience is exclusively reserved for patrons supporting the bartender's preferred teams. If you're not a local, a minority, or cheering for a different team, I strongly advise exploring alternatives like Backyard Grill or Hooters. Happy New Year! By the way, the Cowboys triumphed over the Lions – How 'bout them Cowboys!
Atmosphere: 2
Service: 2
Roger G.
Terrible experience as a Sports Bar. Bartender racially profiled me and has serious anger management issues. Manager is too intimidated by the bartender to take action. I have been to this bar one other time before to watch a football game and had a great experience. However, I wasn't cheering for any specific team that day, so I think this may have been why the experience worked in my favor. I cheered for both teams when doing good plays, I enjoyed the ambiance and watching people cheer for their favorite teams and thought: "This seems like a good place to watch my Cowboys vs Lions Special MNF game. The Cowboys happened to be my girlfriend's favorite team so I had decided I was going to root for this team to win. For some unbiased context-- every time the Cowboys scored and stopped the Lions, I would applaud and cheer like a diehard Cowboys fan. I wasn't being obnoxious. I was showing excitement and using it as a way to connect with other cowboys fans at the bar. I wanted to feel a connection with my girlfriend watching this same game in Florida (She's a true die hard Cowboys fan). But, everything went bad after I spoke in Spanish to the barback. I could see the other bartender seemed to be annoyed by it. I am a Latino male but I look pretty ethno-neutral. In my gut, I felt like the bartender was already annoyed that I wasn't rooting for the same team as his and then even more annoyed that I was speaking in Spanish. When I ordered my second beer, he stared at me for 3 seconds in a very aggressive sort of way. At that moment, I honestly felt very profiled. Almost like he was saying "You have no place here, rooting for "americas team" in my bar" but that's not what he said. He said worse, but later. In the middle of the 3rd Quarter when I decided to order my 3rd beer, I looked at the bartender who was at the other end of the bar and pointed at my empty cup. I was avoiding talking to him at this moment, so I just indicated with my Index finger, " One more". The bartender dead-stared at me for 5 seconds when finally said to me and the rest of the people at the bar "Please and thank you go a long way, I always teach my kids that" and gave me what was to be my last beer of that night. First of all-- I'm not a kid. I'm 35 years old. I felt out of place, awkward, but I sucked it up and reached out to him privately and said "Sir, I'm sorry if you feel disrespected". THEN, he responded in a condescending tone "That's okay, you've been doing it all night. Hope your Cowboys win (rolling his eyes)." I sat there.....embarrassed-- I was publicly humiliated. I thought about leaving, but felt like by doing so, I would be doing my other Latinos an injustice. This was unacceptable. So, I asked a different staff member for the manager and it so happened that the person responded "You're talking to him." I told him that I needed to speak with him after the game was over and he nodded and said "okay". At this point, the Cowboy's Brandin Cooks scores a 2nd Touchdown of the game and lead was 17-13 with 7 Minutes left on the 4th quarter so I cheered (perhaps a little loudly) "GO COWBOYS" and stared at the Bartender on the other side of the bar, he then came from the other side and loudly cursed at me saying "[expletive] you! What are you looking at me for?!". The manager walked over and told me to "Exit the building" so I asked if I could first explain what had happened, because he hadn't witnessed any of it. He didn't seem interested in finding out why the bartender had treated me that way, so I paid my bill and left without knowing if the Cowboys had won or not. After watching the recap at home, I realized the final 2 minutes were the most thrilling moments of the game. This wouldn't have been a terrible experience for me if the manager had approached me and explained to me what I did wrong or tried to stay neutral in the conflict. But he didn't.
David Fussell
Great location. Food and service are excellent. Good atmosphere, especially for watching sports events. Non smoking section is accommodating and spacious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Prime Rib Dip
Constantine Peratos
This place is ausome for pool in the winter, I went a few times last summer its definitely to hot in there in summer, I will keep coming in winter food is excellent for a bar, try the lamb
Atmosphere: 3
Food: 5
Service: 5
kelley Middleton
I love the energy at this place. It's always love when I go. I always have a good time.
My brother and I decided to try Crossroads on Monday, April 1st, looking forward to a pleasant dining experience. We chose to sit at the bar in the non-smoking section. Unfortunately, our visit didn't go as planned. After being seated, we found ourselves waiting for 15 minutes without any acknowledgment from the staff. When a server finally approached us, she seemed very tired and informed us she would return shortly. However, after she attended to other customer in the dining room, giving them refills and engaging in conversation, we were left unattended for an additional 20-30 minutes.It's worth noting that during our wait, we were the only patrons at the bar, which added to our disappointment. We ultimately decided to leave and dine elsewhere due to the lack of service. While I understand that everyone can have an off day, and restaurants can be unexpectedly understaffed, communication from the staff about any delays or issues would have been appreciated. This experience left us feeling overlooked and undervalued as customers, and we hope it was an isolated incident rather than a reflection of the usual service at Crossroads.
Atmosphere: 1
Food: 1
Service: 1
Great place to smoke indoors and good food, pool, and darts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Prime Rib Dip
Cool place, good tables and
Atmosphere: 5
Food: 4
Service: 5
Food and Service is amazing! My husband and I have been to Crossroads several times now...the bartenders, Kat, Nicole, Daniel, Dee all have great customer service!!! Very friendly and personable! We love the music and they have great bands play on Fridays. My husband and I tell our friends about this place all the time! Writing this review while my hubs and I are at happy hour now...and meeting new bartenders every time we come in...all so great!!!
If you are a woman, avoid this place and there is a woman bartender who is blonde that is very rude and exhibits poor customer service. She also seems like she has poor hygiene and looks unkempt. I didn't want her to touch my food.
Just drank. Cold beer in large glasses.
Atmosphere: 5
Food: 5
Service: 5
I actually never go to bars, except my kids are part of a band, and Crossroads accommodated the stage for the kids to play. I ordered the Bulgogi Korean Tacos ?... they were soooo good!!!! Honestly, I don't say this lightly... I even told my husband I would go back again just so I can order them.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bulgogi
Great to have Crossroads nearby. First of all - the food. The wings are TOP notch. My wife loves the Tex Mex egg rolls and salads. The manager Dave works diligently to make sure everyone is having a good time. The live music is also fantastic. On a recent visit, the band Junkfood was amazing.
The food was really really good for bar food. We have the crab dip, the pretzel and the Korean Steak Nachos, and they were all excellent!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pretzel Cheese, Korean BBQ Steak Nachos
Good place. I had fun with friends, I recommend this place.
Atmosphere: 4
Service: 4
Restaurantji Recommends
Dreadful experience at this sports bar. Encountered a bartender with severe anger management issues and unmistakable racial bias. The manager displayed reluctance in addressing the disturbing situation.Having previously enjoyed the atmosphere while watching a football game, my recent visit took a dark turn. Despite my neutral cheering in the past, supporting the Cowboys in a special Monday Night Football game seemed to trigger the bartender.The situation escalated after I spoke in Spanish to the barback. The bartender's annoyance was palpable, and when I ordered my second beer, he aggressively stared at me for an uncomfortably long time. I felt blatantly profiled, a sentiment reinforced when he commented on politeness during my third order.Seeking resolution privately, I extended an apology to the bartender, only to receive a condescending response. The breaking point came when, cheering for the Cowboys, the bartender unleashed a public expletive-laden tirade at me. The manager, without bothering to investigate, promptly asked me to leave.The lack of professionalism in this establishment is appalling. It appears that minorities are unfairly targeted, and the sports bar experience is exclusively reserved for patrons supporting the bartender's preferred teams. If you're not a local, a minority, or cheering for a different team, I strongly advise exploring alternatives like Backyard Grill or Hooters. Happy New Year! By the way, the Cowboys triumphed over the Lions – How 'bout them Cowboys!
Atmosphere: 2
Service: 2
Terrible experience as a Sports Bar. Bartender racially profiled me and has serious anger management issues. Manager is too intimidated by the bartender to take action. I have been to this bar one other time before to watch a football game and had a great experience. However, I wasn't cheering for any specific team that day, so I think this may have been why the experience worked in my favor. I cheered for both teams when doing good plays, I enjoyed the ambiance and watching people cheer for their favorite teams and thought: "This seems like a good place to watch my Cowboys vs Lions Special MNF game. The Cowboys happened to be my girlfriend's favorite team so I had decided I was going to root for this team to win. For some unbiased context-- every time the Cowboys scored and stopped the Lions, I would applaud and cheer like a diehard Cowboys fan. I wasn't being obnoxious. I was showing excitement and using it as a way to connect with other cowboys fans at the bar. I wanted to feel a connection with my girlfriend watching this same game in Florida (She's a true die hard Cowboys fan). But, everything went bad after I spoke in Spanish to the barback. I could see the other bartender seemed to be annoyed by it. I am a Latino male but I look pretty ethno-neutral. In my gut, I felt like the bartender was already annoyed that I wasn't rooting for the same team as his and then even more annoyed that I was speaking in Spanish. When I ordered my second beer, he stared at me for 3 seconds in a very aggressive sort of way. At that moment, I honestly felt very profiled. Almost like he was saying "You have no place here, rooting for "americas team" in my bar" but that's not what he said. He said worse, but later. In the middle of the 3rd Quarter when I decided to order my 3rd beer, I looked at the bartender who was at the other end of the bar and pointed at my empty cup. I was avoiding talking to him at this moment, so I just indicated with my Index finger, " One more". The bartender dead-stared at me for 5 seconds when finally said to me and the rest of the people at the bar "Please and thank you go a long way, I always teach my kids that" and gave me what was to be my last beer of that night. First of all-- I'm not a kid. I'm 35 years old. I felt out of place, awkward, but I sucked it up and reached out to him privately and said "Sir, I'm sorry if you feel disrespected". THEN, he responded in a condescending tone "That's okay, you've been doing it all night. Hope your Cowboys win (rolling his eyes)." I sat there.....embarrassed-- I was publicly humiliated. I thought about leaving, but felt like by doing so, I would be doing my other Latinos an injustice. This was unacceptable. So, I asked a different staff member for the manager and it so happened that the person responded "You're talking to him." I told him that I needed to speak with him after the game was over and he nodded and said "okay". At this point, the Cowboy's Brandin Cooks scores a 2nd Touchdown of the game and lead was 17-13 with 7 Minutes left on the 4th quarter so I cheered (perhaps a little loudly) "GO COWBOYS" and stared at the Bartender on the other side of the bar, he then came from the other side and loudly cursed at me saying "[expletive] you! What are you looking at me for?!". The manager walked over and told me to "Exit the building" so I asked if I could first explain what had happened, because he hadn't witnessed any of it. He didn't seem interested in finding out why the bartender had treated me that way, so I paid my bill and left without knowing if the Cowboys had won or not. After watching the recap at home, I realized the final 2 minutes were the most thrilling moments of the game. This wouldn't have been a terrible experience for me if the manager had approached me and explained to me what I did wrong or tried to stay neutral in the conflict. But he didn't.
Great location. Food and service are excellent. Good atmosphere, especially for watching sports events. Non smoking section is accommodating and spacious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Prime Rib Dip
This place is ausome for pool in the winter, I went a few times last summer its definitely to hot in there in summer, I will keep coming in winter food is excellent for a bar, try the lamb
Atmosphere: 3
Food: 5
Service: 5
I love the energy at this place. It's always love when I go. I always have a good time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings