I don't know who made my chicken bacon Swiss sandwich today but it was the best one I've ever had at Arby's!!! Chicken was fresh and hot, SEVERAL pieces of bacon (too much bacon really) and the bread was soft and fresh! And it was FREE because u get one free sandwich each week this month, April/2024....Yum and thank you!
They have really been skimping on the meats. Definitely not as advertised.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Curly Fries
Michelle
Tried the new $1 sliders... dang... those are tasty. Didn't expect this from Arby's as I havnt been in a long time, but it was delicious. Fried mac and cheese bites were great too. I did get mozzarella sticks a couple days later and they were undercooked because they were stuck together. Didn't want to rate bad for one mistake.
People were inside eating but the doors were locked? Idk how that makes sense but very terrible place
Emily Dunivan
Ordered a double roast beef meal and asked for the meat to be shredded on a star cut bun with extra swiss cheese, Mac and cheese bites and a medium coke light ice. I received a classic roast beef cut regular with a sesame seed bun no cheese, a medium curly fry that was super hard and a medium diet coke with extra ice. This was the third time my meal was wrong, it's so frustrating. No more Arby's for me I'll go to dairy Queen or Bojangles!
Food: 1
Service: 1
Michael Wood
Arbys Forest Lakes
What my wrap looked like when I opened it. Hard as a rock, plastic cheese that was obviously peeled off to make it “no cheese”
Rakshita Patel
I had the worst experience ever. I went to this location at 10:30pm and we ordered food at drive through and we paid our bill at window and worker told to wait at parking lot. We waited 20 minutes and he didn’t bring the food. I knocked the door to get food for which I have paid already and the guy and the other lady standing there ignored me like they don’t know that I have ordered the food. I went to drive through again and they didn’t answer anything. I understand that it’s hard when they try to close the store but if he should have told me bee taking my order that they are close for the night. I left without getting my food. And they didn’t even refund me.
Riasat Zaman
Typical Arby’s experience. Like their curly fries.Dietary restrictions: Check their nutritional information.Kid-friendliness: Yes; kid friendlyWheelchair accessibility: Yes; wheelchair accessible
Came there last night there was nobody in the drive thru and the door was lock .That place was real nice there couple months ago.There was a nice lady name Hope .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef
Sue Dean
I asked questions at the drivethru speaker. I was told to come in and talk to manager. I drove up to the window to speak to a manager. A worker sd the manager sd to come in.I told her I would but I'm handicapped, on a cane and at the time I'm in pain and don't feel up to climbing in& out of the car to come inside just to ask to him. He should be willing to come speak to a customer at the window.Well, she told him what I sd, and he finally came to speak to me at the window. He was short with me. Before I can give him the receipt, I told him my name and about a problem with a order from the previous day. But he sd that I didn't call back or bring the food bk, as they didn't have mine or my sons name (it was his meal that was wrong). I told him I did, and gave the name of the girl I spoke to and the managers name she gave me. He sd "There is no 1 here named Melissa, and no manager named Karen. " Was about to walk away. I sd "Well that's the names she gave me". And as went to hand him the receipt he sd "There's another location in Kingsport out on West Stone Dr and there's a Karen that works there. You'll have to go there".So I realized that even tho I was at the same place we had gotten our food the day before that I'd called bk to the wrong place. (I'd got on Maps and asked for Arby's in Kingsport and 1 came up and I called it. But I'm not from there but visiting my sons family, so I didn't know there was this other location. But I guess that location came up on MAPS 1st, if I'd scrolled down I would've saw there was other locations to choose from. But I just called the 1st one.) So I apologized that I'd called back to a different location when I thought I was calling his store. But to please look at the receipt, it was here that we were at not the other place. He sd "You can go to that store and ask them to replace the sandwich." I told him that wouldn't be fair to that store since they didn't fix the meal wrong." But he acted as he was busy and he just walked off, away from the drive thru window.By the way, it wasn't busy, no 1 behind me, I didn't see 1 other car pull in the parking lot the few minutes I was there. So I just left aggravated, and won't cone bk there.And I did not go to the other location.But, on my next trip to visit, I will go to the other location!Parking: A lot of fast food places along that street so you have to go slow to find which place you want or you'll pass it.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Roast Beef, Fries, Gyro
Robert Thompson
Visit at least 1 time a week.
Atmosphere: 5
Food: 5
Service: 5
David Raymond
Closed when it shows open here
Ron Myers
Food was hot and good. The only thing is,that it needs a good cleaning in the dining room and windows wash.
I don't know who made my chicken bacon Swiss sandwich today but it was the best one I've ever had at Arby's!!! Chicken was fresh and hot, SEVERAL pieces of bacon (too much bacon really) and the bread was soft and fresh! And it was FREE because u get one free sandwich each week this month, April/2024....Yum and thank you!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, Sandwich
Quick service, quality was on par.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Sandwich
Roast beef was dry
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Double Roast Beef
They have really been skimping on the meats. Definitely not as advertised.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Curly Fries
Tried the new $1 sliders... dang... those are tasty. Didn't expect this from Arby's as I havnt been in a long time, but it was delicious. Fried mac and cheese bites were great too. I did get mozzarella sticks a couple days later and they were undercooked because they were stuck together. Didn't want to rate bad for one mistake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, Fries
People were inside eating but the doors were locked? Idk how that makes sense but very terrible place
Ordered a double roast beef meal and asked for the meat to be shredded on a star cut bun with extra swiss cheese, Mac and cheese bites and a medium coke light ice. I received a classic roast beef cut regular with a sesame seed bun no cheese, a medium curly fry that was super hard and a medium diet coke with extra ice. This was the third time my meal was wrong, it's so frustrating. No more Arby's for me I'll go to dairy Queen or Bojangles!
Food: 1
Service: 1
Arbys Forest Lakes What my wrap looked like when I opened it. Hard as a rock, plastic cheese that was obviously peeled off to make it “no cheese”
I had the worst experience ever. I went to this location at 10:30pm and we ordered food at drive through and we paid our bill at window and worker told to wait at parking lot. We waited 20 minutes and he didn’t bring the food. I knocked the door to get food for which I have paid already and the guy and the other lady standing there ignored me like they don’t know that I have ordered the food. I went to drive through again and they didn’t answer anything. I understand that it’s hard when they try to close the store but if he should have told me bee taking my order that they are close for the night. I left without getting my food. And they didn’t even refund me.
Typical Arby’s experience. Like their curly fries.Dietary restrictions: Check their nutritional information.Kid-friendliness: Yes; kid friendlyWheelchair accessibility: Yes; wheelchair accessible
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Curly Fries
Restaurantji Recommends
Came there last night there was nobody in the drive thru and the door was lock .That place was real nice there couple months ago.There was a nice lady name Hope .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef
I asked questions at the drivethru speaker. I was told to come in and talk to manager. I drove up to the window to speak to a manager. A worker sd the manager sd to come in.I told her I would but I'm handicapped, on a cane and at the time I'm in pain and don't feel up to climbing in& out of the car to come inside just to ask to him. He should be willing to come speak to a customer at the window.Well, she told him what I sd, and he finally came to speak to me at the window. He was short with me. Before I can give him the receipt, I told him my name and about a problem with a order from the previous day. But he sd that I didn't call back or bring the food bk, as they didn't have mine or my sons name (it was his meal that was wrong). I told him I did, and gave the name of the girl I spoke to and the managers name she gave me. He sd "There is no 1 here named Melissa, and no manager named Karen. " Was about to walk away. I sd "Well that's the names she gave me". And as went to hand him the receipt he sd "There's another location in Kingsport out on West Stone Dr and there's a Karen that works there. You'll have to go there".So I realized that even tho I was at the same place we had gotten our food the day before that I'd called bk to the wrong place. (I'd got on Maps and asked for Arby's in Kingsport and 1 came up and I called it. But I'm not from there but visiting my sons family, so I didn't know there was this other location. But I guess that location came up on MAPS 1st, if I'd scrolled down I would've saw there was other locations to choose from. But I just called the 1st one.) So I apologized that I'd called back to a different location when I thought I was calling his store. But to please look at the receipt, it was here that we were at not the other place. He sd "You can go to that store and ask them to replace the sandwich." I told him that wouldn't be fair to that store since they didn't fix the meal wrong." But he acted as he was busy and he just walked off, away from the drive thru window.By the way, it wasn't busy, no 1 behind me, I didn't see 1 other car pull in the parking lot the few minutes I was there. So I just left aggravated, and won't cone bk there.And I did not go to the other location.But, on my next trip to visit, I will go to the other location!Parking: A lot of fast food places along that street so you have to go slow to find which place you want or you'll pass it.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Roast Beef, Fries, Gyro
Visit at least 1 time a week.
Atmosphere: 5
Food: 5
Service: 5
Closed when it shows open here
Food was hot and good. The only thing is,that it needs a good cleaning in the dining room and windows wash.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef