Cold Stone Creamery

12760 Jefferson Davis Hwy Ste 5D, Chester
(804) 318-1109

Recent Reviews

Vina S.

I don't know how I keep forgetting to go here. Stopped in to get ice ?? cream. I tried the BANANA ? PUDDING . It was good very rich. Oh I also added strawberries in it extremely good. Service was nice and funny.

Atmosphere: 5

Food: 5

Service: 5

Courtney B.

I come here at least once a week. The lead knows my order by heart. They’re always so kind and the ice cream is the bonus at this point! Definitely recommend them.

Atmosphere: 5

Food: 5

Service: 5

Tim Poole

No issues, clean place and great ice-

Atmosphere: 5

Food: 4

Service: 4

Zion Laws

Went to call the establishment multiple times to place my order no answer. Then when I arrived gave me the hardest time honoring my reward. Bad customer

Food: 1

Service: 1

Jai Monet

One of my favorite ice cream stores, so glad there’s one open here!

Atmosphere: 5

Food: 5

Service: 5

Elena V.

I was happy to see that a Cold Stone Creamery opened locally and visited soon after they opened. Even though they were newly opened and very busy, the service was fast and friendly, and portions were as expected, the establishment was clean, and the quality was very good. We were offered a loyalty card right away, which I like, because who doesn't like a good deal. A couple of weeks later, my family ordered my birthday cake from them and it did not disappoint. It was ready at the appointed time and everybody enjoyed it. We have visited a couple times since then and will continue to be patrons.

Tiff Slā

Clean. Friendly service . yummy ice cream.

John Hicks

Sam is the best at customer service...very warm and customer oriented....Great business to support

Tim Spence

This place is the best for ice cream!! The location is great. The people working there are helpful. Sam is the best! He know my daughters order and will start it when he see us walking in. My daughter loves it here!!!

Amie Loving

Best ice cream. So glad they opened one close to me

Benny Simms

Love there ice cream they have a lot of choices

A G

I was given rude looks followed by rude staring by a ginger haired man, who rushed my elderly mother while she ordered. My mother asked him a question about the sizes, twice, and she was ignored by him both times. When she asked for extra toppings along with her current ones, he huffed and sighed loudly. (didn’t catch his name because he hid in the back after doing our order)My order was overfilled, already melted and dripped all over me and my mother when I was handed it, and I wasn’t even offered a bowl

Kicks Academic

Always good

Christina ?????

My daughter's and I love going to Cold Stone they have great staff especially Sam. Sam always knows exactly what I'm ordering and always in a good mood. Always haz a pleasant smile

Erica Woolheater

We had a great experience at Cold Stone today! We were greeted right away by happy associates who were very personable and helpful. The ice cream was delicious! We’ll be back!

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