First time ordering, it was really late! They made it better which doesn't usually happen. They were so good to us that we ordered again and it came hot and yummy . Great customer service, great food!
Atmosphere: 5
Food: 5
Service: 5
The Chandlers
They know how to make a pizza. Great food. Friendly everytime I call. They let us know when the wait time is over 45mins for delivery. They are busy a lot but worth the
I order pizza from Marcos every Friday!! So today is Friday and I ordered 2 pizzas. An extra large extra cheese and a medium extra cheese. When I got the pizzas home and the kids and I start eating it, it was salty! Very salty!! We couldn’t even finish a slice of pizza!!! And on top of that, it was barely any cheese on it when I ordered extra cheese. I’ve never tasted pizza this bad. I hope they didn’t change their sauce. I’m done with Marco’s. I will find another pizza place to spend my money. I tried to call and no one answered so I just left my complaint here.
Atmosphere: 1
Food: 1
Service: 1
Johan Delgado
Thank you Rachel for adding Jordan Point and Eagle Preserve neighborhoods to your delivery areas, business will surely get a boost. Your pizzas are the best in the area!!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Curtis
Order a pizza to be delivered to my fiancé at his work. Scheduled it to be delivered at 11:35AM as his lunch starts at 11:30.Called at 11:24 to confirm everything was okay as the tracking hadn't updated. Was told by the employee that they hadn't even started making the pizza as she was waiting on the driver to come back. I questioned why it wasn't already out for delivery when I had selected for it to deliver at 11:35 and was told "they can't guarantee a time"Makes no sense as your website literally asks.I call again at 11:54 as my fiancé has still not received his lunch and he only gets 30 minutes. Was told the pizza was ready but they were still waiting on the driver.The pizza arrived almost an hour late. My fiancé was already back at work.Don't let us pick a time for delivery if you are going to be an hour late delivering. Absolutely horrible service.
Food: 2
Service: 1
Kay BrookLyN
Received our pizza and there wasn't Any Seal on the box‼️ Gross ??
Atmosphere: 2
Food: 3
Service: 2
Issam Kazzaz
Great pizza and people are very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Jay Henley
Their crust is dairy free. This is always a plus in my book!
Dreamer 615
Went in for the first time this week and was very disappointed. The hype from friends made me try the one down the street from my house for a quick dinner after a long day. The food was nothing to be crazy over and the customer service was horrible. The wings weren't even sauced properly and they were just drizzled barely, just enough to see it on the surface. The pizza slices claimed you would get "12 slices" but the way it was cut was into tiny child sized pieces that weren't even close to a full 12 slices. You may as well advertise it as 6 slices and cut it to a decent proportion instead of false advertising and embarrassing your business/leading people on. As for the customer service, the guy behind the desk was very rude, defensive and aggressive even by getting asked a simple question. He wasn't professional or friendly at all and he shouldn't work with the general public with such a negative, triggered attitude. He was extremely stand offish and took a simple question as being attacked and it showed. It was a VERY uncomfortable environment and I will not be returning nor will I recommend to family and friends. I will make sure to tell people that they are better off going else where and spending their hard earned money at a place that appreciates and respects them instead.
Atmosphere: 1
Food: 1
Service: 1
Andy Donnelly
The workers have a positive attitude restaurant is always clean and the pizza is always hot.
Very disappointing. The online order process works great but the tracking element is nonexistent. We arrived early and the apparent manager said it would be out soon. He knew I was there waiting , with my grandson. No notifications re the status so I asked again about the order and it had been sitting for 15 minutes while we waited. The pizza was just ok but I'd prefer Pizza Hut which is where I will go from now on. Won't be back.
Maverick
Had a carry out order for pick up from this location and manager said still in oven and will be out shorty. Was patiently waiting and notice my pizza was ready on the cut table. 15 minutes later my pizza was still on cut table with 6 more pizzas from other customers sitting there also. The cut man looked very confused with sunglasses on in the store and backed up. He couldn't match any tickets with pizza (needs to remove sunglasses). In the meantime the manager is sitting there eating food while phones are ringing and obviously he needed help so no phones being answered either and she is still eating on the side near the cut table. I finally got my order after waiting in store for over 20 minutes with my pizza already cold before they handed it to me. Poor management and staff employees.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Build Your Own
Carletta Anderson
Came In For The Special They Have Large Specialty Pizza For $14.99 ! Chuck Made My Philly PIZZA For Me His Energy & Personality Was Everything!, VERY GOOD CUSTOMER SERVICE; THE PIZZA WAS DELICIOUS
Atmosphere: 5
Food: 5
Service: 5
N Craig
Great food. I've worked on a few of these in the construction phase but this is the first time I've eaten there . Pretty good pizza
Atmosphere: 5
Food: 5
Service: 5
Daniel C.
I went here recently despite some of the horrid reviews and honestly, I wouldn't come here again. The portions are good but the food is really greasy and unflavorful. Best thing i could compare it to is fast food italian. The service was ok but when conversing with them a little more you could tell it was not the workers but the owners/ management overall a 5/10.
First time ordering, it was really late! They made it better which doesn't usually happen. They were so good to us that we ordered again and it came hot and yummy . Great customer service, great food!
Atmosphere: 5
Food: 5
Service: 5
They know how to make a pizza. Great food. Friendly everytime I call. They let us know when the wait time is over 45mins for delivery. They are busy a lot but worth the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnasquares, Crispy Thin Crust Peperoni Pizza, Build Your Own, Chicken Dippers, Chicken Wings, Pepperoni Pizza, Cheezybread
I order pizza from Marcos every Friday!! So today is Friday and I ordered 2 pizzas. An extra large extra cheese and a medium extra cheese. When I got the pizzas home and the kids and I start eating it, it was salty! Very salty!! We couldn’t even finish a slice of pizza!!! And on top of that, it was barely any cheese on it when I ordered extra cheese. I’ve never tasted pizza this bad. I hope they didn’t change their sauce. I’m done with Marco’s. I will find another pizza place to spend my money. I tried to call and no one answered so I just left my complaint here.
Atmosphere: 1
Food: 1
Service: 1
Thank you Rachel for adding Jordan Point and Eagle Preserve neighborhoods to your delivery areas, business will surely get a boost. Your pizzas are the best in the area!!
Atmosphere: 5
Food: 5
Service: 5
Order a pizza to be delivered to my fiancé at his work. Scheduled it to be delivered at 11:35AM as his lunch starts at 11:30.Called at 11:24 to confirm everything was okay as the tracking hadn't updated. Was told by the employee that they hadn't even started making the pizza as she was waiting on the driver to come back. I questioned why it wasn't already out for delivery when I had selected for it to deliver at 11:35 and was told "they can't guarantee a time"Makes no sense as your website literally asks.I call again at 11:54 as my fiancé has still not received his lunch and he only gets 30 minutes. Was told the pizza was ready but they were still waiting on the driver.The pizza arrived almost an hour late. My fiancé was already back at work.Don't let us pick a time for delivery if you are going to be an hour late delivering. Absolutely horrible service.
Food: 2
Service: 1
Received our pizza and there wasn't Any Seal on the box‼️ Gross ??
Atmosphere: 2
Food: 3
Service: 2
Great pizza and people are very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Their crust is dairy free. This is always a plus in my book!
Went in for the first time this week and was very disappointed. The hype from friends made me try the one down the street from my house for a quick dinner after a long day. The food was nothing to be crazy over and the customer service was horrible. The wings weren't even sauced properly and they were just drizzled barely, just enough to see it on the surface. The pizza slices claimed you would get "12 slices" but the way it was cut was into tiny child sized pieces that weren't even close to a full 12 slices. You may as well advertise it as 6 slices and cut it to a decent proportion instead of false advertising and embarrassing your business/leading people on. As for the customer service, the guy behind the desk was very rude, defensive and aggressive even by getting asked a simple question. He wasn't professional or friendly at all and he shouldn't work with the general public with such a negative, triggered attitude. He was extremely stand offish and took a simple question as being attacked and it showed. It was a VERY uncomfortable environment and I will not be returning nor will I recommend to family and friends. I will make sure to tell people that they are better off going else where and spending their hard earned money at a place that appreciates and respects them instead.
Atmosphere: 1
Food: 1
Service: 1
The workers have a positive attitude restaurant is always clean and the pizza is always hot.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very disappointing. The online order process works great but the tracking element is nonexistent. We arrived early and the apparent manager said it would be out soon. He knew I was there waiting , with my grandson. No notifications re the status so I asked again about the order and it had been sitting for 15 minutes while we waited. The pizza was just ok but I'd prefer Pizza Hut which is where I will go from now on. Won't be back.
Had a carry out order for pick up from this location and manager said still in oven and will be out shorty. Was patiently waiting and notice my pizza was ready on the cut table. 15 minutes later my pizza was still on cut table with 6 more pizzas from other customers sitting there also. The cut man looked very confused with sunglasses on in the store and backed up. He couldn't match any tickets with pizza (needs to remove sunglasses). In the meantime the manager is sitting there eating food while phones are ringing and obviously he needed help so no phones being answered either and she is still eating on the side near the cut table. I finally got my order after waiting in store for over 20 minutes with my pizza already cold before they handed it to me. Poor management and staff employees.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Build Your Own
Came In For The Special They Have Large Specialty Pizza For $14.99 ! Chuck Made My Philly PIZZA For Me His Energy & Personality Was Everything!, VERY GOOD CUSTOMER SERVICE; THE PIZZA WAS DELICIOUS
Atmosphere: 5
Food: 5
Service: 5
Great food. I've worked on a few of these in the construction phase but this is the first time I've eaten there . Pretty good pizza
Atmosphere: 5
Food: 5
Service: 5
I went here recently despite some of the horrid reviews and honestly, I wouldn't come here again. The portions are good but the food is really greasy and unflavorful. Best thing i could compare it to is fast food italian. The service was ok but when conversing with them a little more you could tell it was not the workers but the owners/ management overall a 5/10.