Ordered grilled cheese sandwich, was ice cold by the time I walked out to car. Staff couldn't be bothered to help, very unfriendly. Won't be back.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chips
Roy
Cashier rushed us on our order and we ended up not getting what we wanted. But what we bought was still good.Feel like the seating area needs an update
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Caesar Salad, Creamy Tomato Soup
Rich Garrison
Panera food is good. However, the portions are small, especially for the price. I am amazed at how fast the food comes out. All-in-all, I would not go out of my way to eat there. Oh, I think the tomato-basil bread has CINNAMON in it, I very much dislike CINNAMON!
Staff is always friendly and quick great location and team members!
Atmosphere: 5
Food: 5
Service: 5
Sarah Rinella
I ordered via the app an hour before closing. After they closed my driver (they assigned a DoorDash driver) called to tell me that someone already picked up my order which was not true. Never got any updates saying food was picked up and never got my order. They didn’t want to make the order cause the food was already put away (via DoorDash driver they assigned) which is insane to me. They want DoorDash to take the fall for their laziness. If I could give negative stars I would.
Vathana Chhun
Forgot the protein in the sandwich twice.
Tim Mickelsen
Very quick service even at a busy lunch time.
Atmosphere: 4
Food: 5
Service: 5
Kenida Polanco
Panera, this is not the first time I have received my orders unsealed. It is crucial that precautions are taken, especially when there are children we are buying food for. We don't know who is delivering our food. Otherwise, Panera should consider withdrawing the service from DoorDash to ensure customer safety.
Atmosphere: 1
Food: 1
Service: 1
a. s.
Ordered at the drive-thru. Asked for a sliced bagel and hot chocolate. Paid at the window and left. Didn't look at my order or tasted my drink until I got to work. When I looked the bagel was sliced wrong/off and the hot chocolate was WHITE barely any chocolate in it! I called the store asking them for a refund spoke to REFHMI, she stated I had to bring the order back just to get a refund. I told her I was at work, that's not possible. She pulled up my order and literally repeated it back to me, so if you can see it in the system, you can refund it. She then told me the staff said they put chocolate in it and it's on the bottom of the cup. Not true because I already got a spoon and mixed it thinking the same thing and it still tasted like warm milk. I told her this, her response was well you need to bring it back to get a refund. Girl. (What part of I'm at work don't you get). She didn't come up with any alternatives, apologies or just given me a refund. I told her I even have pictures of the drink and bagel! Nothing. Couldn't have cared less. I ate my distorted bagel. I poured out the warm milk drink and the cup was clean, no chocolate residue.
Enjoyed a delicious lunch. The service was great and the staff was friendly. The dining was cold, making the overall experience unsatisfactory.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Panera Cookie Varieties
Sarce326
Staff is always friendly & the service is quick & accurate!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Flatbread Pizza
Shelley Horner
Got our food quickly and easy to find seating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Soup and Sandwich
Theresa Waldron
I haven't been in awhile because I had been disappointed, and this time will be my last! I loved their French Onion Soup, thought "how could you go wrong?" I will ytell you how,,,1/2 bowl at $8.00 for starters, shreds of cheese, barely melted or warm, and six croutons! I am done, too many places to go these days, sorry Panera!
Long wait
Atmosphere: 5
Food: 5
Service: 5
Ordered grilled cheese sandwich, was ice cold by the time I walked out to car. Staff couldn't be bothered to help, very unfriendly. Won't be back.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chips
Cashier rushed us on our order and we ended up not getting what we wanted. But what we bought was still good.Feel like the seating area needs an update
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Caesar Salad, Creamy Tomato Soup
Panera food is good. However, the portions are small, especially for the price. I am amazed at how fast the food comes out. All-in-all, I would not go out of my way to eat there. Oh, I think the tomato-basil bread has CINNAMON in it, I very much dislike CINNAMON!
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Chips, Apple, Tomato Basil Bread, Tuna Salad Sandwich
Staff is always friendly and quick great location and team members!
Atmosphere: 5
Food: 5
Service: 5
I ordered via the app an hour before closing. After they closed my driver (they assigned a DoorDash driver) called to tell me that someone already picked up my order which was not true. Never got any updates saying food was picked up and never got my order. They didn’t want to make the order cause the food was already put away (via DoorDash driver they assigned) which is insane to me. They want DoorDash to take the fall for their laziness. If I could give negative stars I would.
Forgot the protein in the sandwich twice.
Very quick service even at a busy lunch time.
Atmosphere: 4
Food: 5
Service: 5
Panera, this is not the first time I have received my orders unsealed. It is crucial that precautions are taken, especially when there are children we are buying food for. We don't know who is delivering our food. Otherwise, Panera should consider withdrawing the service from DoorDash to ensure customer safety.
Atmosphere: 1
Food: 1
Service: 1
Ordered at the drive-thru. Asked for a sliced bagel and hot chocolate. Paid at the window and left. Didn't look at my order or tasted my drink until I got to work. When I looked the bagel was sliced wrong/off and the hot chocolate was WHITE barely any chocolate in it! I called the store asking them for a refund spoke to REFHMI, she stated I had to bring the order back just to get a refund. I told her I was at work, that's not possible. She pulled up my order and literally repeated it back to me, so if you can see it in the system, you can refund it. She then told me the staff said they put chocolate in it and it's on the bottom of the cup. Not true because I already got a spoon and mixed it thinking the same thing and it still tasted like warm milk. I told her this, her response was well you need to bring it back to get a refund. Girl. (What part of I'm at work don't you get). She didn't come up with any alternatives, apologies or just given me a refund. I told her I even have pictures of the drink and bagel! Nothing. Couldn't have cared less. I ate my distorted bagel. I poured out the warm milk drink and the cup was clean, no chocolate residue.
Food: 1
Service: 1
Restaurantji Recommends
Enjoyed a delicious lunch. The service was great and the staff was friendly. The dining was cold, making the overall experience unsatisfactory.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Panera Cookie Varieties
Staff is always friendly & the service is quick & accurate!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Flatbread Pizza
Got our food quickly and easy to find seating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Soup and Sandwich
I haven't been in awhile because I had been disappointed, and this time will be my last! I loved their French Onion Soup, thought "how could you go wrong?" I will ytell you how,,,1/2 bowl at $8.00 for starters, shreds of cheese, barely melted or warm, and six croutons! I am done, too many places to go these days, sorry Panera!
Atmosphere: 4
Food: 1
Service: 1
Good and reasonable food
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Teriyaki Chicken & Broccoli Bowl