according to receipt, porshia was the one who took our order- felt rushed. She was very rude and impatient with us while we were trying to order our food. We ordered a BBQ plate and she gave a bbq sandwich plate instead. We ordered 3 pbf milkshakes and she only got two when she read the order back to us. Very impatient with us- we don't come to cookout hardly at all- normally only when we are out of town- we won't be coming back to this one because of this one employee. Then when we sat in line making sure our food was correct- she was rushing us then because she handed us a wrong plate and was wanting to swap it out. Hopefully she didn't give that plate to the next car and made the food over. I get people have bad days and hopefully not everyone she waits on is treated like this when they go there.
Atmosphere: 1
Food: 3
Service: 1
Ziye Wang
Didn’t get my order right. I need to find out where’s the next closest Cookout as I love the food…Also Damian sucks
Hope Nelson
Barbecue was ok
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: BBQ Plate, Fries, Corn Dog
Gary Slates
I love cookout but this one is not as good as the original cookouts. They don't season their patties enough and dont put that much sauce on the food like ketchup. It still decent and better than most other dinner fast foods in the area.
Atmosphere: 3
Food: 3
Service: 3
Christopher Drake
Abysmal service. Waited at the walk up window for 9 minutes. Finally acknowledged with a “one second” finger at minute 7, but no one ever came. A few cars in the drive through, but an empty at the end. A joke.
Service: 1
Quetta Maxwell
Nasty food hard and wrong people high grl with one of her arm out her shirt and can't talk properly idk what happen to other crew bt this ain't it
Work on getting the orders correct. I ordered a cheeseburger quesadilla and a large order of chili cheese fries.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Burger
Nick Rodriguez
Got a shake from there . It was good just not mixed very well all the peanut butter was at the
Atmosphere: 4
Food: 3
Service: 4
Rubiix Fox
I don't know what kind of staff they have but they all are awful. The customer service is absolutely horrendous. Pull up to the window and a boy with corn rows digging at his hair. Then the two females working the register kept rolling their eyes and kept saying things under their breath. The little one with the rose tattoo on her neck and the big ol lashes completely walked away and shut the window in our face, The other one with the weave just rolled her eyes at us then handed us our food with not one word, we actually had to ask if that was it, she just said "ya" and that was it. These people suck so badly. I used to love cookout but the people they have hired have completely ruined it. So so sad. If yall don't want to work there just go home stop making everyone else miserable too.
Eric Royal
Stopped with the tennis team after their match. They got everyone their food fairly quickly with just a few minor mistakes. Those mistakes were quickly fixed. Thanks!.
Atmosphere: 4
Food: 5
Service: 4
Kathleen Freeman
Absolutely horrible service. The food was really poorly put together, cold, and almost soggy. $20 for the sorry experience. I had never eaten at a Cook Out before and never will again.
Love their Cajun fries. And shakes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
Love it always fast and easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Bites, Fries, Burger
The food was really really good
Atmosphere: 4
Food: 4
Service: 4
Food was awful people were unpleasant
Atmosphere: 1
Food: 1
Service: 1
according to receipt, porshia was the one who took our order- felt rushed. She was very rude and impatient with us while we were trying to order our food. We ordered a BBQ plate and she gave a bbq sandwich plate instead. We ordered 3 pbf milkshakes and she only got two when she read the order back to us. Very impatient with us- we don't come to cookout hardly at all- normally only when we are out of town- we won't be coming back to this one because of this one employee. Then when we sat in line making sure our food was correct- she was rushing us then because she handed us a wrong plate and was wanting to swap it out. Hopefully she didn't give that plate to the next car and made the food over. I get people have bad days and hopefully not everyone she waits on is treated like this when they go there.
Atmosphere: 1
Food: 3
Service: 1
Didn’t get my order right. I need to find out where’s the next closest Cookout as I love the food…Also Damian sucks
Barbecue was ok
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: BBQ Plate, Fries, Corn Dog
I love cookout but this one is not as good as the original cookouts. They don't season their patties enough and dont put that much sauce on the food like ketchup. It still decent and better than most other dinner fast foods in the area.
Atmosphere: 3
Food: 3
Service: 3
Abysmal service. Waited at the walk up window for 9 minutes. Finally acknowledged with a “one second” finger at minute 7, but no one ever came. A few cars in the drive through, but an empty at the end. A joke.
Service: 1
Nasty food hard and wrong people high grl with one of her arm out her shirt and can't talk properly idk what happen to other crew bt this ain't it
Restaurantji Recommends
Work on getting the orders correct. I ordered a cheeseburger quesadilla and a large order of chili cheese fries.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Burger
Got a shake from there . It was good just not mixed very well all the peanut butter was at the
Atmosphere: 4
Food: 3
Service: 4
I don't know what kind of staff they have but they all are awful. The customer service is absolutely horrendous. Pull up to the window and a boy with corn rows digging at his hair. Then the two females working the register kept rolling their eyes and kept saying things under their breath. The little one with the rose tattoo on her neck and the big ol lashes completely walked away and shut the window in our face, The other one with the weave just rolled her eyes at us then handed us our food with not one word, we actually had to ask if that was it, she just said "ya" and that was it. These people suck so badly. I used to love cookout but the people they have hired have completely ruined it. So so sad. If yall don't want to work there just go home stop making everyone else miserable too.
Stopped with the tennis team after their match. They got everyone their food fairly quickly with just a few minor mistakes. Those mistakes were quickly fixed. Thanks!.
Atmosphere: 4
Food: 5
Service: 4
Absolutely horrible service. The food was really poorly put together, cold, and almost soggy. $20 for the sorry experience. I had never eaten at a Cook Out before and never will again.
Atmosphere: 1
Food: 2
Service: 1