I guess I should have read some of the reviews for this location. I haven't tried this location before as I just moved to the area. I eat at Subway at least once a week. Thursday's sub of the day is the 6" BMT. I guess I messed up and ordered a 12" instead of 2 - 6" subs. The person working said she could not ring it up as 2 - 6" subs because I ordered a 12". I have done this before without any issues. Should I have ordered 2 - 6" subs and have them make them separately even though I want them exactly the same? It would have saved me at least $5.
Andre Johnson
Perhaps the dirtiest Subway in the U.S. , stains / fingerprints on the countertop and glass display case. Lifeless toppings and condiments, wilted veggies (of the limited selections… out of lettuce and tomatoes). Here’s an idea: go to a local grocer and buy some! Appeared to lack cold packs of ice to keep food products cold and fresh. Threw out my sub out of concern for safety. In the age of Covid , my last choice for lunch options. According to the owner: “At Subway, we often promote different products in new, creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers”. If the picture of my Italian sub below appeals to you, apparently YOU are his target customer!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Very Sad Spicy Italian Sub
Neta B
I had went in yesterday Friday October 27, 2023 & requested a meatball sub. Was told there was no bread. The employee was rude & didn't even care. He wouldn't even acknowledge me when I had asked how long was the wait for bread? He had his back turned away from me & goes "uhmmmm about 30 min because the bread has to cool down too". Basically telling me to go some where else. Bread could have been made in between to avoid absolutely not one piece of bread for a sandwich. I mean it's subway! There was no white, herbs & cheese, nor wheat. The employee could have cared less. Went to fire house subs instead & had a banging meatball.
Atmosphere: 1
Food: 1
Service: 1
Me4u2c293
Tried to give you all a try instead of the other better restaurants around here, but of course you're store isn't functional.
Matt McPeak
You have to BAKE the bread. Never in my life have I ordered a sub to receive cold doughy bread. Couldn't even eat it was afraid I'd get sick. Worst part is my order was supposed to be toasted. It was so doughy I'm not sure if it was toasted or not. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Danni Wolfe
Came in on a Friday evening, peak dinnertime hours, and there was only one person behind the counter making food.How is he here by himself? Either give him a raise to justify how overworked he is, or pay people enough that they want to work here, because the poor guy does NOT deserve this kind of treatment.Shame on this company for failing both customers and employees alike.
Atmosphere: 1
Food: 1
Service: 5
Kevin Rosewood
Ordered online and bread has half the normal size, complete rip off.
Atmosphere: 3
Food: 1
Service: 3
Kevin R.
Completely ripped off, ordered online and bread was half the normal size. Wife's sandwich was mostly normal.
Faith Hearne
We got a foot Long Philly cheese steak it was cold. Meat not heated.We got a foot long meatball marina. The meatballs were burnt. What a waste of $35.00 I we each took one bite and threw them in the trash. I will never get food from there again. ?
Lady was very rude and my order instructions through the app were very clear that i wanted my footlong wrapped in 6 inch sections and she didnt even do that. If she wasnt so rude it really wouldn’t have bothered me that much but she was rude and didnt follow
Atmosphere: 1
Food: 4
Service: 1
Kshitiz
Slow service, you have to wait a long long even if you are only customer is store to let them make online orders first where they get their major revenue.They should just not have dine and order in option then.
William S.
Why do you put coupons if subways in colonial heights va refuse to except them . One employee told us that she looses money. The subway on temple Ave and on the Blvd. You shouldn't send out coupons if subway franchises refuse them.
K
Slow service, you have to wait a long long even if you are only customer is store to let them make online orders first where they get their major revenue.They should just not have dine and order in option then.
I guess I should have read some of the reviews for this location. I haven't tried this location before as I just moved to the area. I eat at Subway at least once a week. Thursday's sub of the day is the 6" BMT. I guess I messed up and ordered a 12" instead of 2 - 6" subs. The person working said she could not ring it up as 2 - 6" subs because I ordered a 12". I have done this before without any issues. Should I have ordered 2 - 6" subs and have them make them separately even though I want them exactly the same? It would have saved me at least $5.
Perhaps the dirtiest Subway in the U.S. , stains / fingerprints on the countertop and glass display case. Lifeless toppings and condiments, wilted veggies (of the limited selections… out of lettuce and tomatoes). Here’s an idea: go to a local grocer and buy some! Appeared to lack cold packs of ice to keep food products cold and fresh. Threw out my sub out of concern for safety. In the age of Covid , my last choice for lunch options. According to the owner: “At Subway, we often promote different products in new, creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers”. If the picture of my Italian sub below appeals to you, apparently YOU are his target customer!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Very Sad Spicy Italian Sub
I had went in yesterday Friday October 27, 2023 & requested a meatball sub. Was told there was no bread. The employee was rude & didn't even care. He wouldn't even acknowledge me when I had asked how long was the wait for bread? He had his back turned away from me & goes "uhmmmm about 30 min because the bread has to cool down too". Basically telling me to go some where else. Bread could have been made in between to avoid absolutely not one piece of bread for a sandwich. I mean it's subway! There was no white, herbs & cheese, nor wheat. The employee could have cared less. Went to fire house subs instead & had a banging meatball.
Atmosphere: 1
Food: 1
Service: 1
Tried to give you all a try instead of the other better restaurants around here, but of course you're store isn't functional.
You have to BAKE the bread. Never in my life have I ordered a sub to receive cold doughy bread. Couldn't even eat it was afraid I'd get sick. Worst part is my order was supposed to be toasted. It was so doughy I'm not sure if it was toasted or not. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Came in on a Friday evening, peak dinnertime hours, and there was only one person behind the counter making food.How is he here by himself? Either give him a raise to justify how overworked he is, or pay people enough that they want to work here, because the poor guy does NOT deserve this kind of treatment.Shame on this company for failing both customers and employees alike.
Atmosphere: 1
Food: 1
Service: 5
Ordered online and bread has half the normal size, complete rip off.
Atmosphere: 3
Food: 1
Service: 3
Completely ripped off, ordered online and bread was half the normal size. Wife's sandwich was mostly normal.
We got a foot Long Philly cheese steak it was cold. Meat not heated.We got a foot long meatball marina. The meatballs were burnt. What a waste of $35.00 I we each took one bite and threw them in the trash. I will never get food from there again. ?
Food: 1
Recommended dishes: Meatball Marinara
Subs were great!! Nice people!!! God bless!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was old. Cookie was bad.
Atmosphere: 1
Food: 1
Service: 2
Lady was very rude and my order instructions through the app were very clear that i wanted my footlong wrapped in 6 inch sections and she didnt even do that. If she wasnt so rude it really wouldn’t have bothered me that much but she was rude and didnt follow
Atmosphere: 1
Food: 4
Service: 1
Slow service, you have to wait a long long even if you are only customer is store to let them make online orders first where they get their major revenue.They should just not have dine and order in option then.
Why do you put coupons if subways in colonial heights va refuse to except them . One employee told us that she looses money. The subway on temple Ave and on the Blvd. You shouldn't send out coupons if subway franchises refuse them.
Slow service, you have to wait a long long even if you are only customer is store to let them make online orders first where they get their major revenue.They should just not have dine and order in option then.