employee tried to charge me for multiple orders. when I was eating I saw people near me getting attacked by the employees! not human ?
Atmosphere: 1
Food: 1
Service: 1
Zackary Xu
The employees how disability and we’re trying to attack us while we were eating soup. Terrible food poisoning on the toilet for 10. Chicken was not human
Atmosphere: 1
Food: 1
Service: 1
Aracely Romero
The workers were very friendly and the service was great.
Arielle Masters
Early morning. The only place that seemed to have food (in the refrigerator case) and almost no line. $10.99 for the veggie sandwich. Hefty - but it was thoroughly soggy by the time I ate it: during boarding, before we pushed back.
Atmosphere: 3
Food: 3
Service: 5
Jacques Bertrand
Was told “system no working” when trying to use meal voucher.
Service: 1
Namuun Gantugs
I had the unfortunate experience here. I purchased two sandwiches for $35, the sandwiches were a complete disaster. They were so soggy that they practically disintegrated in my hands. It was clear that the ingredients were not fresh, and the overall quality was abysmal. I understand that airport dining can be on the expensive side, but that should never justify serving food of such poor quality. Save your money and your taste buds by looking for alternative dining options in the airport.
Atmosphere: 1
Food: 1
Service: 1
Precious Narcisse
Didn't have apple pay, didn’t have half the menu including wine and beer, and then the cashier was extra slow. with all due respect this is an airport cafe/store and your taking your time when u see 15+ customers in line. I used to work as a barista you have to pick up the pace when a rush is beginning she was treating it as if there were only 2 customers in line. Then for me to get up there & the location has nothing thats on the actual menu is absurd, just replace this store with a hudson this needs to be shut down or re-managed.
Atmosphere: 1
Food: 1
Service: 1
Michael Castro
Tried to exchange dressing cause my poor old father is not able to eat chipotle sauce in the salad he got by accident.
Service: 1
Its_Coreen
The restaurant last was very rude and kicked us out after we were done with our food. The place wasn’t even busy,so it was not necessary to kick us out. I would not recommend going here,they don’t care about us customers. Rude and Disrespectful.
Atmosphere: 1
Food: 1
Service: 1
T
the two ladies working july 12th at 2am should be fired. problem staters looking for a fight. should jus be closed late night if they cant serve guests without lying to customers. without people buyin your product, your establishment will close. i thought customer service is key to runnin a business?dont waste your timerude
Ordered the tuna wrap. It was soggy and disgusting. Threw out most of it despite being very hungry.
Atmosphere: 2
Food: 1
Service: 2
Luis Manuel Pimentel Oliveri
Horrible customer service, I travel often and the only reason I come here is because there is no other real option. It seems that being incompetent is a requirement to work here. They don't know their own menu even though it's small with less than 10 items and they over charge on purpose. On the ticket they "Added Ham" to my Gatorade? This place is a joke. Never coming again after this last time.
Sunethra
Very bad costumer service. Got food poisoning here after I was held on a long layover. The staff have no class. The man who took my voucher, a South Asian man was so rude to his colleague, physically and aggressively pushing her arm away when she offered to help with entering my voucher details. It was making me mad (I am South Asian myself and this is a BIG NO!). He was parading around taking calls and yelling as well which made the experience of eating there horrible. They would not give me the money left on my voucher. Avoid this place. And to that man, if you read this, learn to treat women better (the woman was also so rude but it was so inappropriate to push her like that). It felt like a low class market. Avoid this place if you can and I hope the airport changes the employees.
Nay AL
Do not buy anything here!!!!In this store, they will steal your money, they do not give you the payment receipt. UNITED gave me $90 dls in coupons and the cashier told me that for 4 sandwiches it would be $60 dls, but the cashier scanned all my coupons and when I demanded my payment receipts she said that did not understand me ????The woman cashier spoke in a non-English language with the other employee and they offered me another sandwich in exchange for my payment receipt which they refused to give me. The food is of poor quality and the place is too dirty, there is nothing gourmet about it
sarahmE5275TY
Dulles Gourmet has quick and friendly service, in addition to fresh food. Perfect for when you’re scurrying around the airport!
employee tried to charge me for multiple orders. when I was eating I saw people near me getting attacked by the employees! not human ?
Atmosphere: 1
Food: 1
Service: 1
The employees how disability and we’re trying to attack us while we were eating soup. Terrible food poisoning on the toilet for 10. Chicken was not human
Atmosphere: 1
Food: 1
Service: 1
The workers were very friendly and the service was great.
Early morning. The only place that seemed to have food (in the refrigerator case) and almost no line. $10.99 for the veggie sandwich. Hefty - but it was thoroughly soggy by the time I ate it: during boarding, before we pushed back.
Atmosphere: 3
Food: 3
Service: 5
Was told “system no working” when trying to use meal voucher.
Service: 1
I had the unfortunate experience here. I purchased two sandwiches for $35, the sandwiches were a complete disaster. They were so soggy that they practically disintegrated in my hands. It was clear that the ingredients were not fresh, and the overall quality was abysmal. I understand that airport dining can be on the expensive side, but that should never justify serving food of such poor quality. Save your money and your taste buds by looking for alternative dining options in the airport.
Atmosphere: 1
Food: 1
Service: 1
Didn't have apple pay, didn’t have half the menu including wine and beer, and then the cashier was extra slow. with all due respect this is an airport cafe/store and your taking your time when u see 15+ customers in line. I used to work as a barista you have to pick up the pace when a rush is beginning she was treating it as if there were only 2 customers in line. Then for me to get up there & the location has nothing thats on the actual menu is absurd, just replace this store with a hudson this needs to be shut down or re-managed.
Atmosphere: 1
Food: 1
Service: 1
Tried to exchange dressing cause my poor old father is not able to eat chipotle sauce in the salad he got by accident.
Service: 1
The restaurant last was very rude and kicked us out after we were done with our food. The place wasn’t even busy,so it was not necessary to kick us out. I would not recommend going here,they don’t care about us customers. Rude and Disrespectful.
Atmosphere: 1
Food: 1
Service: 1
the two ladies working july 12th at 2am should be fired. problem staters looking for a fight. should jus be closed late night if they cant serve guests without lying to customers. without people buyin your product, your establishment will close. i thought customer service is key to runnin a business?dont waste your timerude
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered the tuna wrap. It was soggy and disgusting. Threw out most of it despite being very hungry.
Atmosphere: 2
Food: 1
Service: 2
Horrible customer service, I travel often and the only reason I come here is because there is no other real option. It seems that being incompetent is a requirement to work here. They don't know their own menu even though it's small with less than 10 items and they over charge on purpose. On the ticket they "Added Ham" to my Gatorade? This place is a joke. Never coming again after this last time.
Very bad costumer service. Got food poisoning here after I was held on a long layover. The staff have no class. The man who took my voucher, a South Asian man was so rude to his colleague, physically and aggressively pushing her arm away when she offered to help with entering my voucher details. It was making me mad (I am South Asian myself and this is a BIG NO!). He was parading around taking calls and yelling as well which made the experience of eating there horrible. They would not give me the money left on my voucher. Avoid this place. And to that man, if you read this, learn to treat women better (the woman was also so rude but it was so inappropriate to push her like that). It felt like a low class market. Avoid this place if you can and I hope the airport changes the employees.
Do not buy anything here!!!!In this store, they will steal your money, they do not give you the payment receipt. UNITED gave me $90 dls in coupons and the cashier told me that for 4 sandwiches it would be $60 dls, but the cashier scanned all my coupons and when I demanded my payment receipts she said that did not understand me ????The woman cashier spoke in a non-English language with the other employee and they offered me another sandwich in exchange for my payment receipt which they refused to give me. The food is of poor quality and the place is too dirty, there is nothing gourmet about it
Dulles Gourmet has quick and friendly service, in addition to fresh food. Perfect for when you’re scurrying around the airport!