Awful customer service, store cancelled Uber eats order. Placed order again as pick up, only for store personnel to refuse to make the second order. Even after Uber Eats rep contacted the store. Owner was too proud to admit he made a mistake and refused a refund or service. Stealing money from the community. I suggest finding an honest restaurant with better customer service.
Hugh Brackett
This is one of our go-tos for takeout. Food is always good.Vegetarian options: Menu has vegetarian section.Parking: Parking lot is somewhat busy as there is a pizza place and Food Lion in the shopping center. I have always been able to park near the restaurant.Wheelchair accessibility: Curb cut from parking lot is to the left of the entrance. Manual door. Busy parking lot.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Orange Chicken, D5 Mixed Vegetables w Chicken & Beef, L24 Shrimp w Mixed Veg, Shrimp Egg Foo Young, Sweet and Sour Shrimp, Egg Drop Soup, 7 Fried Crab Meat Stick 3, Seafood Delight
Dewayne Carter II
Fried rice could be better but everything else is good. The pork eggs are a drug to me ???
Food: 4
Service: 4
Angie Nieto Librato
I got a small chicken nuddle soup with rice chips and sauce for 7 bugs, pretty generous portion ?
Robbyn H.
the food was bland and they forgot rice on a platter with egg roll. the fried rice has no seasoning no salt just bland all together
pavithra ghorpade
Ordered an orange chicken which my husband likes because it's sweet. I ordered a garlic chicken because it said it was spicy. The damn thing was sweet as lemonade. Don't say something is spicy and then make it sweet. Most normal people don't want dessert for main course.
Food: 2
Tee Gee
Awful customer service, store cancelled Uber eats order. Placed order again as pick up, only for store personnel not o refuse and o make second order. Even after Uber Eats rep contacted the store. Owner was too proud to admit he made a mistake and refused a refund or service. Stealing money from the community. I suggest finding an honest restaurant with better customer service.
Atmosphere: 1
Food: 1
Service: 1
Melissa M.
Awful customer service, store cancelled Uber eats order. Placed order again as pick up, only for store personnel not o refuse and o make second order. Even after Uber Eats rep contacted the store. Owner was too proud to admit he made a mistake and refused a refund or service. Stealing money from the community. I suggest finding an honest restaurant with better customer service.
Chris Pruitt
Food is mostly good. But the egg drop soup has gone down hill. Not much egg in it just a lot of water. Tasted like butter water or
Atmosphere: 3
Food: 3
Service: 4
Ognastay
Typical American-Chinese restaurant. Select picture of dishes displayed behind the counter or order from the take-out menu
When I am traveling thru Northern Virginia I always get food from Chin1..Great service...and get food...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: L
alien s
The sweet and sour shrimp is my all-time favorite. The servers are always nice and attentive. The price is incredibly affordable and the portion is very generous. I only do take-out order from this place so i hope they put parchment paper or use paper box for fried food preventing chemicals. The foam box with fried food could be better sometimes the oil burnt through the box. Still like this place anyways hope they improve packaging.
Atmosphere: 2
Food: 5
Service: 5
Josh Yonkie
So there Gen Tso's chicken was so very soggy due to watered down Tso's sauce to make it stretch over multiple batches but inevitably ruined the flavor and texture of the chicken... The rice is not fried it's more like it's steamed with a little flavor added to it makes it difficult to enjoy with out adding flavor to it!!! This restaurant has edible food but really needs to more into what they are preparing to serve customers...I'm sure they are eating watered down soggy chicken at home...
Food: 2
Service: 4
Carol Jones
My favorite Chinese Restaurant food is outstanding
L C
I frequent this establishment and only order 5 things off their menu. I love egg foo young so thatās my go to. It usually is good. Today I called to complain that one of the pancakes was burnt. (This has happened before, not often and I havenāt complained previously). The manager rebutted and kept saying āhe cooked at the same timeā. I offered to send him the pics because he insinuated that I was lying, as if he couldnāt have burned the food! Well sirā¦ you burned the food! I was not hostile however you were. I know ppl make mistakes. You should have been more gracious and took accountability then this wouldnāt have resulted in a negative review.
Awful customer service, store cancelled Uber eats order. Placed order again as pick up, only for store personnel to refuse to make the second order. Even after Uber Eats rep contacted the store. Owner was too proud to admit he made a mistake and refused a refund or service. Stealing money from the community. I suggest finding an honest restaurant with better customer service.
This is one of our go-tos for takeout. Food is always good.Vegetarian options: Menu has vegetarian section.Parking: Parking lot is somewhat busy as there is a pizza place and Food Lion in the shopping center. I have always been able to park near the restaurant.Wheelchair accessibility: Curb cut from parking lot is to the left of the entrance. Manual door. Busy parking lot.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Orange Chicken, D5 Mixed Vegetables w Chicken & Beef, L24 Shrimp w Mixed Veg, Shrimp Egg Foo Young, Sweet and Sour Shrimp, Egg Drop Soup, 7 Fried Crab Meat Stick 3, Seafood Delight
Fried rice could be better but everything else is good. The pork eggs are a drug to me ???
Food: 4
Service: 4
I got a small chicken nuddle soup with rice chips and sauce for 7 bugs, pretty generous portion ?
the food was bland and they forgot rice on a platter with egg roll. the fried rice has no seasoning no salt just bland all together
Ordered an orange chicken which my husband likes because it's sweet. I ordered a garlic chicken because it said it was spicy. The damn thing was sweet as lemonade. Don't say something is spicy and then make it sweet. Most normal people don't want dessert for main course.
Food: 2
Awful customer service, store cancelled Uber eats order. Placed order again as pick up, only for store personnel not o refuse and o make second order. Even after Uber Eats rep contacted the store. Owner was too proud to admit he made a mistake and refused a refund or service. Stealing money from the community. I suggest finding an honest restaurant with better customer service.
Atmosphere: 1
Food: 1
Service: 1
Awful customer service, store cancelled Uber eats order. Placed order again as pick up, only for store personnel not o refuse and o make second order. Even after Uber Eats rep contacted the store. Owner was too proud to admit he made a mistake and refused a refund or service. Stealing money from the community. I suggest finding an honest restaurant with better customer service.
Food is mostly good. But the egg drop soup has gone down hill. Not much egg in it just a lot of water. Tasted like butter water or
Atmosphere: 3
Food: 3
Service: 4
Typical American-Chinese restaurant. Select picture of dishes displayed behind the counter or order from the take-out menu
Restaurantji Recommends
When I am traveling thru Northern Virginia I always get food from Chin1..Great service...and get food...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: L
The sweet and sour shrimp is my all-time favorite. The servers are always nice and attentive. The price is incredibly affordable and the portion is very generous. I only do take-out order from this place so i hope they put parchment paper or use paper box for fried food preventing chemicals. The foam box with fried food could be better sometimes the oil burnt through the box. Still like this place anyways hope they improve packaging.
Atmosphere: 2
Food: 5
Service: 5
So there Gen Tso's chicken was so very soggy due to watered down Tso's sauce to make it stretch over multiple batches but inevitably ruined the flavor and texture of the chicken... The rice is not fried it's more like it's steamed with a little flavor added to it makes it difficult to enjoy with out adding flavor to it!!! This restaurant has edible food but really needs to more into what they are preparing to serve customers...I'm sure they are eating watered down soggy chicken at home...
Food: 2
Service: 4
My favorite Chinese Restaurant food is outstanding
I frequent this establishment and only order 5 things off their menu. I love egg foo young so thatās my go to. It usually is good. Today I called to complain that one of the pancakes was burnt. (This has happened before, not often and I havenāt complained previously). The manager rebutted and kept saying āhe cooked at the same timeā. I offered to send him the pics because he insinuated that I was lying, as if he couldnāt have burned the food! Well sirā¦ you burned the food! I was not hostile however you were. I know ppl make mistakes. You should have been more gracious and took accountability then this wouldnāt have resulted in a negative review.