Dickey’s BBQ review, this is the worst Dickey’s location/establishment I have ever experienced. Horrible management! Ordered 1/2 lb of sliced brisket for my family and received chopped. I returned to have the restaurant fix and the manager acted like it was a problem because I asked them to fix and they in turn gave me 1 slice of brisket and it was hard and dry and they said I could weigh it. (see photos) It wasn’t about the weight, it was about getting sliced brisket for my family, fresh and warm. The entire order in addition to the brisket order was disgusting, not warm, not very much food for the price and family style. Manager refused to correct anything but the 1 slice of dry brisket which was his make up for the chopped brisket, a 1/2 lb sliced dry piece of brisket. Missing sides and what we did get was cold and not tasty. We are from Texas and used to love this place. If you want to eat sub par BBQ food that you didn’t order and have your family not eat what you paid for, or the management correct the order take a trip to the Fair Oaks Dickey’s.Check out the photos and oh by the way the okra order is a large. Usually a large order of Orka, the container is full, crispy and warm. My son ordered a small side of okra for himself for later and his order had more Okra than the large. My family works hard for the money we spend on food, we should get what we order and what we pay for! Everyone that works hard for their money and enjoys eating out should understand this review, this is so sad that people and some businesses in this area operate like this.If you want to eat quality BBQ and receive what you ordered go to Mission BBQ. The service and staff care about your experience and the food is delicious. Don’t go to Dickey’s FAIR OAKS, Fairfax, VA. Horrible food, poor service/customer support and embarrassing management. Don’t let your kids work here, the manager will not appreciate them and not teach them how to be a hospitality professional. For the record, we ordered BBQ sliced chicken, spicy sausage, 1 dry rib (you don’t get enough for the amount you pay) pulled pork and 1/2 lb sliced brisket, texas toast (never received that, FALSE ADVERTISEMENT) Food was cold, sliced chicken had no sauce, sausage was dry. #BOYCOTTDICKEYSFAIROAKSMALL
Atmosphere: 1
Food: 1
Service: 1
Dhan Mag
I was here in Virginia for a training and decided to go at Fairfax Mall for food. I went to Dickey’s chain as it was recommended. I wished I had not come to this chain restaurant. Food was below, I mean really below average! I did not expect a food chain to serve me DRY BRISKET! A portion of it was probably cooked last night and the other was from yesterday. You can see it clearly from the shades of the slices. Terrible! I will never recommend this chain to anyone.
Atmosphere: 1
Food: 1
Service: 1
Paul Ferrer
I should have read the reviews. My UBER order was a ripoff. Got tiny portions, which is to be expected when you order delivery. But the brisket was dry and the opposite of fresh. The chicken also tasted bad. Also, part of my portion included a massive piece of cold slimy chicken skin which looked like a piece of chicken. Also got a huge slab of fat. Bad, portions, bad cuts of meat, and food that is dry and the opposite of fresh.
chevon sampson
The chicken sandwich for 10 $ was the most disappointing sandwich I have ever seen never ever again bun and chicken nothing else’
Atmosphere: 3
Food: 1
Service: 2
J N
Horrible food and over price all the meats and size are reheated nothing is fresh and if you ask for a refund they tell you they can'
Worst place in the mall to get food, I had the ribs, mac and cheese, and fries. It turned out to $20. The ribs were whatever, they were cold and had almost no barbecue sauce. Fries were overly seasoned with pepper and were the only decent thing. The mac and cheese was horrible, no flavor whatsoever, it was cold, and tasted worse than kraft mac and cheese. Came with a small roll smaller than my palm, and it was as dry as the sahara desert. Service was whatever, just regular manners, nothing too bad. There was nobody in the store eating there other than another family. Food was cheeks and a waste of money. I left the store smelling like a old man coming of the vietnam war. Might aswell go to the popeyes next door or the middle eastern place next to it.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Waffle Fries
trotva
Get here at 6:30 and says everything to go. Doesn't close till 8 and I can't sit and eat my food? The food is not that here to waste my time coming back. Sad.
Atmosphere: 1
Food: 3
Service: 1
Pamela Blanco
Great customer service provided today by Selena ! Exceeded expectations. Great tasty food. Food was delicious! Thank
Atmosphere: 5
Food: 5
Service: 5
Amanda Figueroa
Came to try for the first time, very good food! The meat was super tender and delicious :) the service was very quick and very kind, and the place is kept very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork Sandwich
S Smith
What they gave me on Veteran's Day.....just a pinch of
Amazing food !!!
Atmosphere: 5
Food: 5
Service: 5
Very good food and service i like
Atmosphere: 5
Food: 5
Service: 5
Don’t accept couponLost
Atmosphere: 1
Food: 1
Service: 1
I went by and the place is gone!???
Atmosphere: 1
Food: 1
Service: 1
Dickey’s BBQ review, this is the worst Dickey’s location/establishment I have ever experienced. Horrible management! Ordered 1/2 lb of sliced brisket for my family and received chopped. I returned to have the restaurant fix and the manager acted like it was a problem because I asked them to fix and they in turn gave me 1 slice of brisket and it was hard and dry and they said I could weigh it. (see photos) It wasn’t about the weight, it was about getting sliced brisket for my family, fresh and warm. The entire order in addition to the brisket order was disgusting, not warm, not very much food for the price and family style. Manager refused to correct anything but the 1 slice of dry brisket which was his make up for the chopped brisket, a 1/2 lb sliced dry piece of brisket. Missing sides and what we did get was cold and not tasty. We are from Texas and used to love this place. If you want to eat sub par BBQ food that you didn’t order and have your family not eat what you paid for, or the management correct the order take a trip to the Fair Oaks Dickey’s.Check out the photos and oh by the way the okra order is a large. Usually a large order of Orka, the container is full, crispy and warm. My son ordered a small side of okra for himself for later and his order had more Okra than the large. My family works hard for the money we spend on food, we should get what we order and what we pay for! Everyone that works hard for their money and enjoys eating out should understand this review, this is so sad that people and some businesses in this area operate like this.If you want to eat quality BBQ and receive what you ordered go to Mission BBQ. The service and staff care about your experience and the food is delicious. Don’t go to Dickey’s FAIR OAKS, Fairfax, VA. Horrible food, poor service/customer support and embarrassing management. Don’t let your kids work here, the manager will not appreciate them and not teach them how to be a hospitality professional. For the record, we ordered BBQ sliced chicken, spicy sausage, 1 dry rib (you don’t get enough for the amount you pay) pulled pork and 1/2 lb sliced brisket, texas toast (never received that, FALSE ADVERTISEMENT) Food was cold, sliced chicken had no sauce, sausage was dry. #BOYCOTTDICKEYSFAIROAKSMALL
Atmosphere: 1
Food: 1
Service: 1
I was here in Virginia for a training and decided to go at Fairfax Mall for food. I went to Dickey’s chain as it was recommended. I wished I had not come to this chain restaurant. Food was below, I mean really below average! I did not expect a food chain to serve me DRY BRISKET! A portion of it was probably cooked last night and the other was from yesterday. You can see it clearly from the shades of the slices. Terrible! I will never recommend this chain to anyone.
Atmosphere: 1
Food: 1
Service: 1
I should have read the reviews. My UBER order was a ripoff. Got tiny portions, which is to be expected when you order delivery. But the brisket was dry and the opposite of fresh. The chicken also tasted bad. Also, part of my portion included a massive piece of cold slimy chicken skin which looked like a piece of chicken. Also got a huge slab of fat. Bad, portions, bad cuts of meat, and food that is dry and the opposite of fresh.
The chicken sandwich for 10 $ was the most disappointing sandwich I have ever seen never ever again bun and chicken nothing else’
Atmosphere: 3
Food: 1
Service: 2
Horrible food and over price all the meats and size are reheated nothing is fresh and if you ask for a refund they tell you they can'
Atmosphere: 1
Food: 1
Service: 1
Yummy, Fresh and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Meat Plate
Restaurantji Recommends
Worst place in the mall to get food, I had the ribs, mac and cheese, and fries. It turned out to $20. The ribs were whatever, they were cold and had almost no barbecue sauce. Fries were overly seasoned with pepper and were the only decent thing. The mac and cheese was horrible, no flavor whatsoever, it was cold, and tasted worse than kraft mac and cheese. Came with a small roll smaller than my palm, and it was as dry as the sahara desert. Service was whatever, just regular manners, nothing too bad. There was nobody in the store eating there other than another family. Food was cheeks and a waste of money. I left the store smelling like a old man coming of the vietnam war. Might aswell go to the popeyes next door or the middle eastern place next to it.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Waffle Fries
Get here at 6:30 and says everything to go. Doesn't close till 8 and I can't sit and eat my food? The food is not that here to waste my time coming back. Sad.
Atmosphere: 1
Food: 3
Service: 1
Great customer service provided today by Selena ! Exceeded expectations. Great tasty food. Food was delicious! Thank
Atmosphere: 5
Food: 5
Service: 5
Came to try for the first time, very good food! The meat was super tender and delicious :) the service was very quick and very kind, and the place is kept very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork Sandwich
What they gave me on Veteran's Day.....just a pinch of
Food: 1
Service: 1