Dunkin'

12701 Shoppes Ln, Fairfax
(703) 818-7480

Recent Reviews

Sarah Wahidi

Clearly don’t pay attention to customers I asked for caramel flavor and I went back a second time and she didn’t get it right

Atmosphere: 2

Food: 2

Service: 1

Da F

The new staff is friendly. The bright smile made me feel refreshed. So I ordered 12 Dunkin Donuts and ice cream, and I was surprised. The donuts became too small. The space inside the box looked like a large empty space. They raised the price, but if the donut size gets smaller... I won't buy it anymore.

Atmosphere: 3

Food: 1

Service: 4

Erick Cruz

A little expensive but tastes

Atmosphere: 4

Food: 4

Service: 4

Brian Jenkins

This is a combination Dunkin’ & Baskin Robbins ice cream location. Because of that the selection of donuts is about half that of a Dunkin’ only location. Also you need to add extra time to get your order since the staff are basically operating two restaurants at once. The location is always clean and the staff is always friendly. (4 stars because of extended wait times.)

Atmosphere: 5

Food: 5

Service: 4

Victoria N

Sitting space available indoor and outdoor, service always great and my coffee is perfect every time!!! No drive thru but worth the walk inside!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Steph Morais

Me and my partner come here all the time it’s the closest thing ever to us but it’s good when the ladies are there i got a frozen mocha and it looks nothing like the picture. Had to ask for whipped cream when that’s already included? I could’ve gone to McDonald’s seriously. But i recommend only coming here in the mornings.

Atmosphere: 4

Food: 1

Service: 2

Bob saro

Dunkins has a potential if they can customize their menus with healthy choices if breakfast items.

Atmosphere: 3

Food: 3

Service: 4

Da Empress

The only reason for 5 stars was because Ivan. He is a manager trainee and he is awesome! He says the plan is for him to be near my city so I hope everything goes well because we could use you at our local DD. If you ever stop in and Ivan is at this location be extra nice bcs he deserves what he gives. Good luck Ivan. You're customer service is to be recognized!?

Atmosphere: 3

Food: 3

Service: 5

jordy hassan

This location is very well presented and well kept, although the only issue i did have was i had to wait quite a few minutes before asking an employee about my drink which they then had to ask me again for the order so they could find/ make it. Outside of that, the cashier was very nice, and they definitely are working very well because this store was also busy when i was in there. Would recommend.

Atmosphere: 5

Food: 5

Service: 3

Matthew Wall

Standard dunkin that had fast service with the mobile app. Drinks were fine but nothing amazing.

Atmosphere: 5

Food: 4

Service: 5

Angie F.

Steven is the best! Thank you for always being so kind when I come in for something wonderful from Dunkin' Donuts.

jennifer

All the ice cream flavors you like ?

Food: 5

Recommended dishes: Ice Cream Cakes, Bagels

Scott Donaldson

This Dunkin is one of the better ones. Fast service great people

Atmosphere: 5

Food: 5

Service: 5

Reyhan M.

The person at the register charged me someone elses order cause he thought we were together beacuse we both were wearing glasses.. They were not able to give me a refund.. it was very annoying. The employee needs to ask/ be more aware of what is going on.

Dale Johnson

If you order a box of donuts in the evening to take to work in the morning, open it up and count them. The employees at this location aren't smart enough to count to six.

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