Baskin-Robbins

2229 Plank Rd, VA-3, Fredericksburg
(540) 899-2007

Recent Reviews

Nanette Malcolm

Combination Dunkin and Baskin Robbins. Nice outdoor seating area. Smaller selection of ice cream flavors but still several fun choices. No waffle cones. Customer service was outstanding.

Herbert Kaskoff

Love baseball nut ice cream. Had a cone which was great on a 90 degree day. Store moved and remodeled so is much more open layout.

Christopher Breshike

Staff is friendly, my 5 yo was very excited to get his Martian crown thing. Staff was very sweet to him. Ice cream was good. Will return.

Lucas

It's actually located down the parking lot inside dunkin. Everyone there is super friendly and helpful.

Jill L

Yummy and super nice staff‼️‼️‼️‼️

Rachael Covington

Went there around 730 pm, you can see it’s after school kids working which in my opinion is great for the kids, both dunkin kid and baskin kid were cleaning up and touching up while it was slow. The young man was very kind we got a mangonada but I wanted light sauce because I wasn’t sure how it would be and he yes sir and mam my husband and I and it was delish. I think things went great and was treated kindly and quickly. No issues from me

Stephen Thrush

The little girl that works there that looks like she is a bad day is nothing but disrespectful and very rude!! Never recommend coming here! Arrived 25 minutes before they closed and the doors were already locked! Absolutely horrible!

Tony Gov

Pulled in the parking lot a little after 9:00pm. The open sign was lit. As we walked to the door with another group of individuals a teen girl quickly ran to the door and told us all they were closed and promptly locked the door.Such wonderful customer service. A quick check of the time showed it was only 9:13 and store hours are posted as open until 10:00 on google maps.Being turned away was really a blessing in disguise as we stumbled upon Carl’s Frozen Custard and were treated to a wonderful treat.Do yourself a favor and pass this place by it really isn’t all that by the looks of the place....

Carla Franks

website says they close at 10pm, we show up at 8:58 to pick up a birthday cake and as we are getting out, a guy runs up and turns out the light and locks the door...we are right there...then doesn't answer the phone when we call...so much for my cake

Amanda Black

i hate this location. no one pays attention to the customers who are right in front of them

Gina Holewa

The last couple times I went there I have had horrible service! I went inside and got a cake and a couple of quarts and brought them to the counter, im the only customer in there, 2 young girls behind the counter start talking about the ice cream being to icy then an older lady joins them and ALL 3 start working on their issue while I'm just standing within 3 ft of them with my frozen items just there waiting to be rung up. After being ignored for a while I finally asked nicely if someone could check me out, they looked at each other without saying anything and finally the girl with the 2 high ponytails pretty much rolls her eyes and I could keep going on and on about what happened next but OMgoodness how are they allowed to behave in that manner.

Brittney Graham

My mom and i waited for nearly 10 minutes and none of the 3 associates, 2 of which looked like managers, refused to even acknowledge us. They had multiple people walk in after us and they all were able to place an order. When trying to gain the attention of the Owner he explicitly ignored me.Even with 3 "associates" not a single order except for door dash was being filled.Dont waste your time, go to freddies.

Megan Hess

We had ordered milkshakes and Banana splits for our office. When the person went to pick up our order, they had to wait 30 mins. The order was missing a Banana split. When we called to get what was missing, we were told they could get it to us tomorrow. We told them that we were not here tomorrow , along with the fact that we had paid to have it today. They said they could not do anything about it. Apparently there was no.manager on duty. Avoid this place at all costs.

Barbara Ulrich

Always good ice cream. Nice location also. Good service at this store !!

Kat P

Love Baskin the customer service is excellent.

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