McDonald's

3102-A, Plank Rd, Fredericksburg
(540) 786-6533

Recent Reviews

C J

Coffee ordered from kiosk was prepped way a lot of time. They were busy prepping orders from the to go window, ignoring customers inside the store. I ordered one large coffee. My instruction to add 3 Splenda was not done. She basically poured coffee in the cup and gave it to me. I had to ask for milk and 3 splenda because they never followed what I entered in the kiosk. I'm not coming back here, and I do not recommend this place because they do not follow what the customer asked for.

Atmosphere: 2

Food: 1

Service: 1

j h

Wow....hard to believe a worse McDonalds than this store.Service is very very slow despite not being busy at all. We waited over 30 minutes for just coffee!Tables are dirty, floors are sticky.Save yourself some frustration and go to another store.

Atmosphere: 2

Food: 1

Service: 1

John Allee

Fries are nasty ordered cheeseburgers with no onions and got onions.Was asked if I needed any condiments and got no condiments.I was handed my food unclosed and happy wide open

Atmosphere: 1

Food: 1

Service: 3

Jeffrey Smith

Got a bacon egg n cheese McGriddle early this morning. Freshest mcgriddle I've ever had hands down. Thankyou.

Food: 5

Service: 5

Adam Washington

It is mcdonald's, after all so you can only expect so much. I ordered a sausage,egg, and cheese mcmuffin that's it and it took them around 7 mins to make a sandwich but the customer service was nice and polite:)

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Sausage Mcmuffin with Egg

Tim S

Horrible serviceSlow slow slowAnd

Atmosphere: 1

Food: 3

Service: 1

Elizabeth Purvis

This was the WORST experience I have ever had at a McDonald's. My husband and I waited over 20 mins in the drive thru for 2 mcflurries. After about 15 mins the girl from the first window leaned out and started yelling at the guy at the window where you get your food. When we finally did arrive at the food window 25 mins later we were given small drink cups that they were trying to pass off as a McFlurry. It was half filled with ice cream, crushed Oreo, more ice cream, and then crushed Oreo on top. Anyone who has ever ordered a McFlurry knows that it is mixed with the spoon, the spoon is removed from the machine, and then given straight to the customer. We literally had to ask for spoons.The employees were extremely curt and it was obvious there was no coherent management on duty. I honestly cannot believe this place is still in business.I know I'm complaining about ice cream and that's a first world problem. However, at almost $7 per McFlurry they could have done it correctly and it was one issue after the other at this place. Ray Charles or even Helen Keller could have done a better job.

Atmosphere: 1

Food: 1

Service: 1

Julia

Over hour wait in drive

Atmosphere: 1

Food: 1

Service: 1

Alyssa Young

I have been the third car in line for 15 minutes. This is not even tolerable.

Atmosphere: 1

Food: 1

Service: 1

Alex Logan

Fun play place for the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger King Chicken Nuggets

Chad Preston

It's McDonald they aren't that great but it's

Atmosphere: 3

Food: 3

Service: 3

emily potter

If zero starts was an option that's what i would be giving them. The Service here is horrible i ordered a happy meal and a large fry and coke they gave me the happy meal and drinks in the drive thru and told me to pull forward for the large fry, i sat there and waited for 20 minutes, the lady came and locked the doors and saw me sitting there, three cars left from the drive thru behind me and i called the store a bunch of times with no answer, I believe they forgot about me, I couldn't go in because all of the doors were locked, i eventually went around to wait in line again and didn't even see anyone at the window taking orders, i ended up having to go to another mcdonald's this was the worst mcdonald's experience ive ever had

Atmosphere: 1

Food: 1

Service: 1

Michael Smith

Employee refused to let us pay with cash.Said owner said thats there policy.

Atmosphere: 1

Food: 1

Service: 1

Brian White

Typical experience. No milkshakes or pies. Seems to be the norm

Atmosphere: 4

Food: 4

Service: 4

BigDawg Sky

Been here a few times and they ALWAYS mess my order up…. Customer service is horrible. The LAST TIME I went .. I ordered 3 happy meals with 6 pc nuggets, apples and apple juice. Pretty simple right? Got them and it had extra fries so I ask if I can get the apples I ordered … the MANAGER was very rude. Grabbed the extra fries (That I had touched when looking in my happy meals) out of all 3 boxes and threw them back in with the other fries…. No “my apology” or “sorry about that” just rude and nastyWon’t be back. The McDonald’s a few lights up is sooo much better.

Atmosphere: 1

Food: 5

Service: 1

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