They take my money. Then waited 30 minutes to call me and tell me I am out of the delivery area. And then told me 3to 5 day to refund my money
Atmosphere: 1
Food: 1
Service: 1
Zachery Staats
Paid 21 dollars for a pizza and it comes tougher than jerky and all messed up in the
Atmosphere: 1
Food: 1
Service: 1
Mike Sutherland
I don’t know who was making pizza tonight but damn it was excellent. Love this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Michael B.
Incompetence, pure and simple. I put in an online order for a pizza, and it seems the company server told the location the wrong pizza. I'm pretty sure it was the computer server's fault, as the email receipt had the same wrong pizza listed.That being said, the order was for delivery, and the manager refused to have a replacement pizza delivered.Utter foolishness. I used to deliver pizzas 20 years ago, and I often had to deliver 'correction' pizzas.I won't be ordering from this location again. And such rank incompetence. This manager took a problem that wasn't even his fault or his employees, and proceeded to make the problem worse.
Charles Matthews
Our delivery driver Benjamin Stastny always has a great attitude and a smile to match his customer service. For franchise pizza, it's top notch.
Atmosphere: 5
Food: 5
Service: 5
Zain Pervaiz
I recently ordered an Epic Stuffed Crust pizza, and it was delicious. The pizza tasted fresh and had a great flavor.While placing my order over the phone, I experienced some difficulty with the service. The representative had a bit of trouble understanding me, but in the end, we did manage to get the order we wanted, so all is well.The counter service, however, was exceptional. I couldn't ask for much more in terms of service quality. Overall, it was a good experience, and I'd definitely recommend trying their pizza.
Atmosphere: 4
Food: 5
Service: 4
Nicole Fortune
The food quality at this location was 100%disappointing. Our crust on the pizza and cheese bread were burnt and could barely be swallowed. The boneless wings were dry and missing all the sauce athe the bottom of the package. My daughter had to scrape up the sauce from the bottom to try to cover the wings and they were still dry.When I called the store about it, there was no apology, just I can give you a credit for your food for next time. THERE WILL NOT BE A NEXT TIME...KEEP YOUR CREDIT!
Atmosphere: 1
Food: 1
Service: 1
Angela Catalfamo
Everybody is really friendly and the order is always correct.Best delivery pizza joint in Massaponax.
Atmosphere: 5
Food: 5
Service: 5
Lnora Jones
Bad drive bad food don't give discounts at all.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Dee Parker
Papa John's Pizza deserves a solid five-star rating for their delicious pizzas, excellent service, and great value. The quality of their pizzas is exceptional, with fresh ingredients and a perfect crust. Their customer service is friendly and professional, ensuring accurate orders and prompt delivery. The user-friendly online ordering platform adds convenience, and their prices are reasonable. Papa John's is a go-to choice for pizza lovers, offering a fantastic pizza experience. Five stars well-deserved!
The food was bad. and they will cheat you out of your order if you don't check behind them. To make show everything is there . Drivers need mask and gloves because they are dealing with food money .the employees need to have respect and the mgts there too.drivers is very disrespectful and don't wants to do the job.
Eric C
Food was Mid.. Cheese was not cooked all the way. Had to throw it on my blackstone. I'd probably go to a different store.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: The Works Pizza, Chicken Wings
Jennifer Allstrom
Honestly my family loves papa John’s but your pizza was really really disappointing. I ordered light sauce and got basically none, it was really really undercooked, I was not expecting such a small pizza for x-lg to be honest. We got 0 plates and 0 napkins and were at a hotel…we had just gotten off the road after 10 hours and we were so hungry and excited. However we will have to go to bed with half empty bellies and dissatisfaction.
Food: 1
Service: 2
BarcodeBird
Just had The Best Papa John's Pizza ever from here! Finally someplace that doesn't skimp on the cheese! I can't say enough good things about the pizza from here!
Atmosphere: 5
Food: 5
Service: 5
Gwenn Poole
I have been ordering the meat papa bowls at least once a week for about three months. Southpoint is close to my home so I went there… well this was the worst ever. I was sooooo disappointed. I have no idea why they used a big bowl to cook it in because it barely covered the bottom. I have never received one like this since I’ve been ordering. I will not be ordering from them again. Also the man they was waiting on customers and taking money packed my order w/o washing his hands and money is one of the nastiest dirty things you can touch. I sure hope this gets read by the right people and some food safety and customer satisfaction do some training. UGH!! and I was so hungry. #papajohns
They take my money. Then waited 30 minutes to call me and tell me I am out of the delivery area. And then told me 3to 5 day to refund my money
Atmosphere: 1
Food: 1
Service: 1
Paid 21 dollars for a pizza and it comes tougher than jerky and all messed up in the
Atmosphere: 1
Food: 1
Service: 1
I don’t know who was making pizza tonight but damn it was excellent. Love this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Incompetence, pure and simple. I put in an online order for a pizza, and it seems the company server told the location the wrong pizza. I'm pretty sure it was the computer server's fault, as the email receipt had the same wrong pizza listed.That being said, the order was for delivery, and the manager refused to have a replacement pizza delivered.Utter foolishness. I used to deliver pizzas 20 years ago, and I often had to deliver 'correction' pizzas.I won't be ordering from this location again. And such rank incompetence. This manager took a problem that wasn't even his fault or his employees, and proceeded to make the problem worse.
Our delivery driver Benjamin Stastny always has a great attitude and a smile to match his customer service. For franchise pizza, it's top notch.
Atmosphere: 5
Food: 5
Service: 5
I recently ordered an Epic Stuffed Crust pizza, and it was delicious. The pizza tasted fresh and had a great flavor.While placing my order over the phone, I experienced some difficulty with the service. The representative had a bit of trouble understanding me, but in the end, we did manage to get the order we wanted, so all is well.The counter service, however, was exceptional. I couldn't ask for much more in terms of service quality. Overall, it was a good experience, and I'd definitely recommend trying their pizza.
Atmosphere: 4
Food: 5
Service: 4
The food quality at this location was 100%disappointing. Our crust on the pizza and cheese bread were burnt and could barely be swallowed. The boneless wings were dry and missing all the sauce athe the bottom of the package. My daughter had to scrape up the sauce from the bottom to try to cover the wings and they were still dry.When I called the store about it, there was no apology, just I can give you a credit for your food for next time. THERE WILL NOT BE A NEXT TIME...KEEP YOUR CREDIT!
Atmosphere: 1
Food: 1
Service: 1
Everybody is really friendly and the order is always correct.Best delivery pizza joint in Massaponax.
Atmosphere: 5
Food: 5
Service: 5
Bad drive bad food don't give discounts at all.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Papa John's Pizza deserves a solid five-star rating for their delicious pizzas, excellent service, and great value. The quality of their pizzas is exceptional, with fresh ingredients and a perfect crust. Their customer service is friendly and professional, ensuring accurate orders and prompt delivery. The user-friendly online ordering platform adds convenience, and their prices are reasonable. Papa John's is a go-to choice for pizza lovers, offering a fantastic pizza experience. Five stars well-deserved!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was bad. and they will cheat you out of your order if you don't check behind them. To make show everything is there . Drivers need mask and gloves because they are dealing with food money .the employees need to have respect and the mgts there too.drivers is very disrespectful and don't wants to do the job.
Food was Mid.. Cheese was not cooked all the way. Had to throw it on my blackstone. I'd probably go to a different store.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: The Works Pizza, Chicken Wings
Honestly my family loves papa John’s but your pizza was really really disappointing. I ordered light sauce and got basically none, it was really really undercooked, I was not expecting such a small pizza for x-lg to be honest. We got 0 plates and 0 napkins and were at a hotel…we had just gotten off the road after 10 hours and we were so hungry and excited. However we will have to go to bed with half empty bellies and dissatisfaction.
Food: 1
Service: 2
Just had The Best Papa John's Pizza ever from here! Finally someplace that doesn't skimp on the cheese! I can't say enough good things about the pizza from here!
Atmosphere: 5
Food: 5
Service: 5
I have been ordering the meat papa bowls at least once a week for about three months. Southpoint is close to my home so I went there… well this was the worst ever. I was sooooo disappointed. I have no idea why they used a big bowl to cook it in because it barely covered the bottom. I have never received one like this since I’ve been ordering. I will not be ordering from them again. Also the man they was waiting on customers and taking money packed my order w/o washing his hands and money is one of the nastiest dirty things you can touch. I sure hope this gets read by the right people and some food safety and customer satisfaction do some training. UGH!! and I was so hungry. #papajohns