Dave & Buster's Glen Allen - Richmond

4001 Brownstone Blvd Suite 101, Glen Allen
(804) 967-7399

Recent Reviews

Shunghila

Nice, very crowded. Employees very sweet.

Atmosphere: 5

Food: 4

Service: 4

Tyler Ferraris

Waitress was friendly but the younger bartender with long locks was quite rude.

Atmosphere: 4

Food: 4

Service: 2

Gail Johnson

Went in for lunch on a Monday. Even with just a few tables filled, the service was extremely slow. 30 minutes after ordering, we finally asked if our food was coming. Only then did our server offer to go check on it. When the food came, she asked if we needed any sauces & I said “ranch.” Never saw her again until I was nearly finished with my meal & she finally brought the ranch. She never checked on our drinks until we were finished & about to get the check. We were seated right beside the arcade and couldn’t even talk because it was too loud. The food was just okay & a bit overpriced for the quality. Won’t be eating there again.

Atmosphere: 1

Food: 2

Service: 1

N Johnson

Went on a Monday night and service was terrible. With two bartenders behind the bar and it being extremely slow, I’m not sure why it took me ten minutes to get greeted and that’s only because I had to try and get their attention. Jamie gave terrible service and didn’t have a pleasant personality whatsoever. Only giving two stars because Lauren later came in and made my experience better. Definitely a great place for the games and food, but wouldn’t recommend sitting at the bar.

Atmosphere: 3

Food: 4

Service: 1

Tequia Abdulrahman

I gave them a chance, thought maybe was a mistake but no, these guys are actually putting the vanilla ice cream in the same container as my cake. Melted and soggy. And I do not even eat vanilla ice-cream. Oh yeah, if you order through door dash I guess it's on you...as per manager.

Food: 1

Service: 1

MED DOUGLAS

Fun place for games! Download the app to get free game play tokens/chips.

Atmosphere: 5

Service: 5

Kayla Bevill

I went Monday evening (3/25/24). I had a great time playing the games. The front desk employee and the employee working the gift shop were super nice and helpful. Could not say the same about the employees working food service aka the bar. The vibes were completely ruined once I decided to sit at the high tops and order food. Keep in mind this is Monday evening, a very slow time, not busy at all. In my opinion it took longer than it needed to receive my lemonade. I thought eh it happens. Once we get our food the bartender/server never once came back to ask how our food was or to check on us. At this point I am already finished with my food considering I only ordered a lemonade and a sharable. At first I thought to give her grace she was the only server/bartender. About 15 minutes pass, another employee starts their shift. I am still waiting for someone to come check on me so I can close out. I am thinking okay maybe they are busy with shift change? Nope. Not the case at all. I had to ask over the bar to close out. When I did the employee said nothing and walked away to print my check from the computer. I found this insanely rude considering she was just starting her shift and this is how she interacts with current costumers at the bar. Then another employee starts her shift. She came by and was very nice and said did we need anything. I thought great we finally can get some good service. I told her no thank you we are just waiting on the check from the other employee. I was wrong again. Still had no attentive service. When I finally had my bill it took around 20 minutes for any of the bartenders to come back to even collect my card to pay. Again it is super slow. There were only 4 other people total sitting at the bar tops (where I sat) and two small party's sitting at the tables. And like I said there were now 3 employees working food service handling only 4 small parties. Finally my server comes back with my card and receipt. She says “hope you have a great night” as if nothing was wrong. That was the first thing she said to me since I first spoken to her…. I am just completely shocked this was how my experience was. And yet not one time was I ever rude. Extremely disappointed and upset.

Atmosphere: 5

Food: 3

Service: 1

Ryan F.

By far the best service and food I have ever had! They handled a massive party of us like pros. You can tell the staff were very happy and work for really good managers! They were speedy, super attentive, and very helpful! I would come back and recommend this place to a friend.

Atmosphere: 5

Food: 5

Service: 5

Rowan Boyd

The servers are great and handled our large party very well. Especially the manager Fred is fantastic and extremely friendly and helpful!

Atmosphere: 5

Food: 5

Service: 5

Ethan Poole

Everything was excellent!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak, Pretzel Dogs

Latasha White

Manager and front hostess was very rude and disrespectful! We as a family of 10 spent over $250 and the staff made it so we will never attend this location again! They need to do

Atmosphere: 1

Service: 1

Neshay Brown

Me and my family went here last night, the service was good and of course the atmosphere is always a plus, but the food was horrible! It had so much salt in it it's like they poured a whole gallon of salt in all the food. Me and my family got so sick after leaving there and still this morning not feeling well. We really should be compensated for it honestly because you could not even eat it! My brother literally had to send his fries back twice and ended up taking my husband to the ER after we left because all the salt irritated his gums and teeth so bad, that is how heavy the salt is. I hope you read this review Dave and Busters and take away the salt from the food because this was so bad. I gave it the 2 stars because you cannot deny the atmosphere and our waitress was a sweet heart.

Atmosphere: 5

Food: 1

Service: 5

Thomas “Tommy Barz” Brown

I love coming to this establishment. The food is always delicious and it’s always a good time.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Philly Cheesesteak, Voodoo Pasta, Triple Bacon Burger

Chelsea Cherry

This place sucks! They literally made me wait 30 minutes for a table and then told me I could sir at the high tops not even knowing if a server would be attending to those tabels. I asked them 2 more times as I waited over 45 Mintues for food. They were not sure at all so I had to leave and get olive garden! The place was chaotic barely any room to enter or leave! Super unorganized! Be careful coming to this place, know the risks.

Atmosphere: 1

Food: 1

Service: 1

chris mcdaniel

The wait times are ridiculous

Load More