O'Charley's Restaurant & Bar

9990 Brook Rd, Glen Allen
(804) 261-0882

Recent Reviews

Michelle Moore

My kids brought home a Philly for me and it was the most tasteless sub I’ve ever had. My oldest son (16) who LOVES to eat say he took about 3 bites of his and threw it away. Terrible food.

Atmosphere: 3

Food: 1

Service: 3

jimbo r

Food was good and hot. Wish they wouldn't have closed the one near me!

Atmosphere: 4

Food: 4

Service: 4

Terry O

Didn't eat. Actually walked out due to rude

Atmosphere: 2

Service: 1

christy giles

Best lunch staff in any restaurant. Thank you!!!

Atmosphere: 5

Food: 5

Service: 5

Danielle Marcinizyn

Today my daughter and I had a much needed lunch date. Shannon was our waiter!! Can I say every company needs a Shannon. He was efficient, courteous and very engaged with all his quests. He gave exceptional service and had the best personality. There was an elderly lady sitting behind us! His interaction with her was the sweetest. And she absolutely loved the compassion that he had as she sat there all alone eating her lunch!! Warmed my heart. I asked him to give us her check and without hesitation he did, and he thanked us for that. We stood and had a conversation with her for a few minutes. This whole experience from start to finish is what we need more of. Thank you Shannon for all that you do!!

Atmosphere: 5

Food: 5

Service: 5

Lacy Ferguson

The staff here is always so friendly

Ann Danshaw

Great all around! Cheerful service, great food and ample portions!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Club Sandwich

Colleen Wallace

We have been many times and it remains the same.

Atmosphere: 5

Food: 4

Service: 5

Sarah Wakefield

Came here the other night with a group of gals. I had Berkeley as my server and she was the best!! She was so sweet and kind and not to mention so pretty!! I’ll definitely be coming back soon.

Service: 5

Anna Allen

Went with 6 people tonight for dinner. The service was quick and efficient. Berkley was kind and responsive to all of our requests.

Atmosphere: 5

Food: 5

Service: 5

Demetria Jones

If you ordered curbside be prepared to go inside and get it

Atmosphere: 3

Food: 3

Service: 2

Lee “MusiCat” C

Had dinner with friends on a busy Friday at Brook Rd O'Charley's. Observations1. The service was excellent. Gabrielle, our server, advised us on the menu and kept a positive attitude even with all tables full. Our glasses were never empty. I saw the manager, Karen, working as hard as her staff, making sure the customers were happy.2. O'Charley's takes a lot of pride in their chicken tenders for good reason, they are delicious. I like the buffalo, but even unsauced, they are crispy and well-seasoned.3. Definitely try the Patty Melt. (I think they call it the Patty O'Melt). Best restaurant burger I've had in a while. Stacked smashburgers with melted cheese and grilled onion. Please keep it on the menu!4. I don't know what they do to the fries, but they are perfect (I ordered extra crispy). I'd like to find the seasoning mix they use.5. Price is totally reasonable for the quality of food you get.This is our favorite restaurant in the area. They slipped a bit during the Covid years, which is understandable, but they are back and better than ever.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rolls and Butter, Potatoes, Loaded Potato Skins

Janice Doggett

The waitress was great. Did not care to much for the Cole slaw. The waitress asked if I wanted something else I got mashed potatoes. They were okay.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fish and Chips

Frances Williams (FREE)

Nice place!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rolls and Butter, Famous Chicken Tenders

Ender375 Minecraft

Me and my partner love this place.

Atmosphere: 5

Food: 5

Service: 5

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