"Finger licking sickening salmonella" should be Gloucester Virginia KFC new slogan.
The whole place was a nuance of a restaurant. The chicken was undercooked and had salmonella infused in it. They cooked me a replacement chicken plate but still had salmonella risks. The green beans where extremely salty and awful. The cole slaw was wet, slimy and grimy. This was a low quality restaurant. The FDA doesn't do its damn job. This place should be foreclosed and chapter 11 bankruptcy for sure.
Atmosphere: 1
Food: 1
Service: 1
Big Mike
*** UPDATE: If you're going to blast a business, you should be willing to come back and say when they do something right. The mobile app is now operational at this location. I don't know whether my comments provided motivation or just coincidence. Regardless the reason, thank you for resolving this. *** The mobile app does not work at this location. I have tried several times to use it because of the promotional discounts. When I asked the lead cashier at the window if she knew why it wasn't working she said she didn't know. However she did not offer to get the manager who, may have been able to give a better explanation. I went in to the store and requested to speak to the manager. The manager said she didn't know why it wasn't working and she had asked her boss and the boss said it just doesn't sometimes. She told me there was a corporate number that I could call. Now my question is why should I have to call corporate to resolve an issue that they are aware of at the store and are doing nothing about. I have checked several locations within my area and all of the other KFC's are up and running on the mobile app. I am going to plan better and use a different location so that I may get the special offers that the Gloucester store does not seem to care whether they're customers get or not. I would suggest to the readers of my review that they take their money to an establishment that appreciates their business and tries to provide them value. This location does not care whether you get available discounts or not. If this changes I will be sure to come back and update my review.
Atmosphere: 3
Food: 4
Service: 4
Shelly C
Could not use the coupon online and didn't receive the biscuits
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Fried Chicken
Eugene Baker
I went inside to order takeout. Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Christopher Deshazo
I went to Gloucester KFC 2 days in a roe 1 car ahead of me each day order all dark meat both days I ordered dark meat they told me that they could not do that do go there no more
Service: 1
Ronda spence
If you have chicken pot pies on the menu, why aren't they available all day? I've been at this location several times at 4 pm and no chicken pot pies.I called ahead one day and asked if any were available, the reply was, we only make so many and when they are gone, they are gone. So my question is why don't you put on the menu ,only available until we run out .Ridiculous, if they are on the menu ,they should be available!!
Service: 1
Pam Ortiz
The chicken pot pie was very dry. No sauce was in it at all. We also didn't find out that they didn't have extra crispy chicken until after we paid for our 8 piece meal. Not the best experience.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Hot Chicken, Fried Chicken, 8 Piece Meal
Sacha Lynch
Food was really good ?
Atmosphere: 5
Food: 5
Service: 5
Annette Quinn
WOW the cost of their chicken has gone up!!. Used to get a bucket of 9 pieces for around 30 with the two sides and rolls. Now it's about $38. We did get 3 breasts so we weren't hungry. The biscuits didn't taste very good, but oh well.
Atmosphere: 4
Food: 4
Service: 4
Richard Schiltz
Customers shouldn't need to ask for a receipt when paying for food.
"Finger licking sickening salmonella" should be Gloucester Virginia KFC new slogan.
The whole place was a nuance of a restaurant. The chicken was undercooked and had salmonella infused in it. They cooked me a replacement chicken plate but still had salmonella risks. The green beans where extremely salty and awful. The cole slaw was wet, slimy and grimy. This was a low quality restaurant. The FDA doesn't do its damn job. This place should be foreclosed and chapter 11 bankruptcy for sure.
Atmosphere: 1
Food: 1
Service: 1
*** UPDATE: If you're going to blast a business, you should be willing to come back and say when they do something right. The mobile app is now operational at this location. I don't know whether my comments provided motivation or just coincidence. Regardless the reason, thank you for resolving this. *** The mobile app does not work at this location. I have tried several times to use it because of the promotional discounts. When I asked the lead cashier at the window if she knew why it wasn't working she said she didn't know. However she did not offer to get the manager who, may have been able to give a better explanation. I went in to the store and requested to speak to the manager. The manager said she didn't know why it wasn't working and she had asked her boss and the boss said it just doesn't sometimes. She told me there was a corporate number that I could call. Now my question is why should I have to call corporate to resolve an issue that they are aware of at the store and are doing nothing about. I have checked several locations within my area and all of the other KFC's are up and running on the mobile app. I am going to plan better and use a different location so that I may get the special offers that the Gloucester store does not seem to care whether they're customers get or not. I would suggest to the readers of my review that they take their money to an establishment that appreciates their business and tries to provide them value. This location does not care whether you get available discounts or not. If this changes I will be sure to come back and update my review.
Atmosphere: 3
Food: 4
Service: 4
Could not use the coupon online and didn't receive the biscuits
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Fried Chicken
I went inside to order takeout. Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I went to Gloucester KFC 2 days in a roe 1 car ahead of me each day order all dark meat both days I ordered dark meat they told me that they could not do that do go there no more
Service: 1
If you have chicken pot pies on the menu, why aren't they available all day? I've been at this location several times at 4 pm and no chicken pot pies.I called ahead one day and asked if any were available, the reply was, we only make so many and when they are gone, they are gone. So my question is why don't you put on the menu ,only available until we run out .Ridiculous, if they are on the menu ,they should be available!!
Service: 1
The chicken pot pie was very dry. No sauce was in it at all. We also didn't find out that they didn't have extra crispy chicken until after we paid for our 8 piece meal. Not the best experience.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Hot Chicken, Fried Chicken, 8 Piece Meal
Food was really good ?
Atmosphere: 5
Food: 5
Service: 5
WOW the cost of their chicken has gone up!!. Used to get a bucket of 9 pieces for around 30 with the two sides and rolls. Now it's about $38. We did get 3 breasts so we weren't hungry. The biscuits didn't taste very good, but oh well.
Atmosphere: 4
Food: 4
Service: 4
Customers shouldn't need to ask for a receipt when paying for food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Chicken
Restaurantji Recommends
Nice for a fast food restaurant
Atmosphere: 3
Food: 5
Service: 5
Great service, delicious food and the restaurant was empty, had the entire dining room to ourselves!
Atmosphere: 5
Food: 5
Service: 5
Never been bad
Atmosphere: 3
Food: 1
Two days in a row they are out of chicken hours before closing. What good are the coupons they send me if i can't use them.
Atmosphere: 1
Food: 1
Service: 1
Clean dining room AND bathrooms, which I have found to be rare lately. Very nice folks working very hard, no dust gathering on this group!
Atmosphere: 5
Food: 5
Service: 5
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